Elder Care Record

Arizona › Maricopa County › Goodyear

Palm Valley Post Acute

13575 West Mcdowell Road, Goodyear, AZ 85395

CCN 035255 · For-profit, corporation · 180 certified beds · chain Pacs Group

Special Focus Facility candidate
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 180 beds, Palm Valley Post Acute serves Goodyear in Maricopa County, Arizona and has taken Medicare and Medicaid residents since 1999.

CMS gives it 2 of 5 stars overall, below the Arizona median of 3; the health inspection rating is 1, staffing 2 and quality measures 5.

Inspectors recorded 48 health deficiencies across the three most recent survey cycles (4, 11, 33 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 26.7 per 100 beds, more than the state median of 18.4.

CMS lists 1 penalty in the period covered: fines totalling $83K.

Reported nurse staffing is 3.9 hours per resident per day (0.3 RN), close to the Arizona median of 3.8; nursing staff turnover is 41.1%.

CMS flags that the facility is a Special Focus Facility candidate.

48health deficiencies, 3 survey cycles6 at actual harm or worse
$83Kfines listed by CMS1 penalty in period
3.9nurse hours per resident per daystate median 3.8
93%occupancy (residents ÷ beds)167 residents a day

Compared with county, state and nation

MeasureThis facilityMaricopa Co. medianArizona medianUS average
Overall star rating2433.0
Health citations, 3 cycles48162028.7
Citations per 100 beds26.714.318.426.8
Total nurse hours per resident day3.93.93.83.9
RN hours per resident day0.30.60.60.7
Nursing staff turnover41.1%45.3%46.3%45.8%
Fines listed$82,607$0$0—

County and state figures are medians across facilities (77 in the county, 140 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)4
Cycle 211
Cycle 333

Dark bar: this facility. Grey bar: Arizona average per facility for the same cycle, as published by CMS. Standard health survey dates: 29 Jan 2026, 1 Aug 2025.

Severity mix: J ×1 K ×2 G ×3 D ×29 E ×13

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
29 Jan 2026F0583Keep residents' personal and medical records private and confidential.DStandard survey26 Feb 2026
29 Jan 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey26 Feb 2026
29 Jan 2026F0814Dispose of garbage and refuse properly.DStandard survey26 Feb 2026
29 Jan 2026F0880Provide and implement an infection prevention and control program.DStandard survey26 Feb 2026
1 Aug 2025F0759Ensure medication error rates are not 5 percent or greater.EStandard survey25 Aug 2025
1 Aug 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey25 Aug 2025
1 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey25 Aug 2025
24 Jun 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Jul 2025
20 Mar 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation8 May 2025
20 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation8 May 2025
12 Feb 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint investigation7 Apr 2025
12 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation7 Apr 2025
6 Feb 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.GStandard survey1 Apr 2025
6 Feb 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey1 Apr 2025
6 Feb 2025F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey1 Apr 2025
6 Feb 2025F0645PASARR screening for Mental disorders or Intellectual DisabilitiesEStandard survey1 Apr 2025
6 Feb 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.EStandard survey1 Apr 2025
6 Feb 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation1 Apr 2025
6 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey1 Apr 2025
6 Feb 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.EStandard survey1 Apr 2025
6 Feb 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey1 Apr 2025
6 Feb 2025F0880Provide and implement an infection prevention and control program.EStandard survey1 Apr 2025
6 Feb 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey1 Apr 2025
6 Feb 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey1 Apr 2025
6 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation1 Apr 2025
6 Feb 2025F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey1 Apr 2025
6 Feb 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation1 Apr 2025
6 Feb 2025F0610Respond appropriately to all alleged violations.DComplaint investigation1 Apr 2025
6 Feb 2025F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey1 Apr 2025
6 Feb 2025F0641Ensure each resident receives an accurate assessment.DStandard survey1 Apr 2025
6 Feb 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey1 Apr 2025
6 Feb 2025F0679Provide activities to meet all resident's needs.DStandard survey1 Apr 2025
6 Feb 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey1 Apr 2025
9 Jan 2025F0610Respond appropriately to all alleged violations.DComplaint investigation30 Jan 2025
21 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation29 Nov 2024
10 Oct 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation8 Nov 2024
8 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation26 Apr 2024
1 Mar 2024F0583Keep residents' personal and medical records private and confidential.DComplaint investigation21 Apr 2024
1 Mar 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation21 Apr 2024
1 Mar 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation21 Apr 2024
22 Dec 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation15 Feb 2024
22 Dec 2023F0610Respond appropriately to all alleged violations.EComplaint investigation15 Feb 2024
22 Dec 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation15 Feb 2024
22 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.KComplaint investigation27 Dec 2023
22 Nov 2023F0610Respond appropriately to all alleged violations.KComplaint investigation27 Dec 2023
22 Nov 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation27 Dec 2023
22 Nov 2023F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.GComplaint investigation27 Dec 2023
31 Oct 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation30 Dec 2023

Penalties

DateTypeAmountDetail
6 Feb 2025Fine$82,607

Staffing

Total nursing3.94 h
Nurse aides2.38 h
LPN1.28 h
RN0.29 h
Weekend total3.7 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arizona average. Turnover: nursing staff 41.1%, RNs 50.0%; 3 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityArizona medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.0%8.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.8%0.5%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.1%1.7%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.3%0.6%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay11.6%11.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.8%3.9%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay8.7%7.9%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Palm Valley Healthcare, Llc. Chain: Pacs Group (274 facilities).

OrganisationRole in the CMS recordInterestSince
Providence Group Inc5% or greater direct ownership interest100%03/01/2023

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Maricopa County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Acacia Health CenterPhoenix7855533.8—24 Dec 2025
Advance Health Care of ScottsdaleScottsdale38544923.7—17 Sep 2025
Advanced Health Care of GlendaleGlendale54544916.7—18 Jun 2026
Advanced Healthcare of MesaMesa38554821.1—5 Sep 2025
Alta Mesa Health and RehabilitationMesa7055268.6—20 Nov 2024
Archstone Care CenterChandler1205431210.0—16 Jan 2026
Az - Rio Vista Post Acute and RehabilitationPeoria150543128.0—7 May 2025
Boswell Transitional Care of CascadiaSun City115542108.7—9 May 2025

All 77 facilities in Maricopa County

Questions and answers

How many deficiencies has Palm Valley Post Acute been cited for?

48 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Arizona median is 20 per facility.

Has Palm Valley Post Acute been fined?

Yes. CMS lists fines totalling $83K in the period covered.

How does staffing at Palm Valley Post Acute compare?

Reported total nurse staffing is 3.9 hours per resident per day against a Arizona median of 3.8 and a national average of 3.9.

Who operates Palm Valley Post Acute?

It is part of the Pacs Group chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Providence Group Inc. Individual owners and managers are not listed on this site.

When was Palm Valley Post Acute last inspected?

The most recent survey or investigation in the CMS record is dated 29 Jan 2026; the most recent standard health survey was 29 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.