Elder Care Record

Washington › Thurston County › Lacey

Panorama City Conv & Rehab Ctr

1600 Sleater Kinney Road Se, Lacey, WA 98503

CCN 505059 · Non-profit, corporation · 155 certified beds

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Panorama City Conv & Rehab Ctr, in Lacey, Washington, is certified for 155 beds under non-profit, corporation ownership.

CMS gives it 5 of 5 stars overall, above the Washington median of 3; the health inspection rating is 4, staffing 5 and quality measures 5.

Inspectors recorded 25 health deficiencies across the three most recent survey cycles (5, 10, 10 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 16.1 per 100 beds, fewer than the state median of 50.0.

CMS lists 2 penalties in the period covered: fines totalling $43K.

Reported nurse staffing is 5.1 hours per resident per day (0.9 RN), close to the Washington median of 4.1; nursing staff turnover is 28.9%.

25health deficiencies, 3 survey cycles3 at actual harm or worse
$43Kfines listed by CMS2 penalties in period
5.1nurse hours per resident per daystate median 4.1
75%occupancy (residents ÷ beds)116 residents a day

Compared with county, state and nation

MeasureThis facilityThurston Co. medianWashington medianUS average
Overall star rating5433.0
Health citations, 3 cycles25424628.7
Citations per 100 beds16.137.250.026.8
Total nurse hours per resident day5.14.04.13.9
RN hours per resident day0.90.70.90.7
Nursing staff turnover28.9%56.0%43.2%45.8%
Fines listed$42,904$8,278$17,388—

County and state figures are medians across facilities (7 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 210
Cycle 310

Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Jan 2026, 15 Oct 2024.

Severity mix: G ×3 D ×15 E ×6 F ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
27 Jan 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.GStandard survey25 Feb 2026
27 Jan 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey25 Feb 2026
27 Jan 2026F0881Implement a program that monitors antibiotic use.EStandard survey25 Feb 2026
27 Jan 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey25 Feb 2026
27 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey25 Feb 2026
18 Jul 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation14 Aug 2025
18 Jul 2025F0610Respond appropriately to all alleged violations.DComplaint investigation14 Aug 2025
12 May 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation13 Jun 2025
17 Jan 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation14 Feb 2025
17 Jan 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation14 Feb 2025
15 Oct 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.EStandard survey22 Nov 2024
15 Oct 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Nov 2024
15 Oct 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey22 Nov 2024
15 Oct 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey22 Nov 2024
15 Oct 2024F0880Provide and implement an infection prevention and control program.DStandard survey22 Nov 2024
11 Jun 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation5 Jul 2024
11 Jun 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation5 Jul 2024
13 Nov 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey22 Dec 2023
13 Nov 2023F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.EStandard survey22 Dec 2023
13 Nov 2023F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey22 Dec 2023
13 Nov 2023F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey22 Dec 2023
13 Nov 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey22 Dec 2023
13 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey22 Dec 2023
13 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey22 Dec 2023
13 Nov 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey22 Dec 2023

Penalties

DateTypeAmountDetail
27 Jan 2026Fine$31,714
12 May 2025Fine$11,190

Staffing

Total nursing5.07 h
Nurse aides3.22 h
LPN0.94 h
RN0.91 h
Weekend total4.19 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 28.9%, RNs 21.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWashington medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay13.6%13.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.7%0.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.5%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.5%2.1%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.9%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay18.3%16.6%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.5%3.7%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.1%14.1%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Panorama.

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Thurston County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Regency Olympia Rehabilitation and Nursing CenterOlympia2854329103.6$8K24 Apr 2026
Lacey Post Acute & RehabilitationLacey1204334436.7$7K16 Jun 2026
Puget Sound CareOlympia1084432119.4$8K8 May 2026
Olympia Transitional Care and RehabilitationOlympia1133344237.2—24 Apr 2026
Woodard Creek Health & RehabilitationSFF CandidateOlympia1521129864.5$190K29 May 2026
Crystal Cove Post AcuteSFFLacey96———137142.7$235K22 Jun 2026

All 7 facilities in Thurston County

Questions and answers

How many deficiencies has Panorama City Conv & Rehab Ctr been cited for?

25 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.

Has Panorama City Conv & Rehab Ctr been fined?

Yes. CMS lists fines totalling $43K in the period covered.

How does staffing at Panorama City Conv & Rehab Ctr compare?

Reported total nurse staffing is 5.1 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.

Who operates Panorama City Conv & Rehab Ctr?

Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.

When was Panorama City Conv & Rehab Ctr last inspected?

The most recent survey or investigation in the CMS record is dated 27 Jan 2026; the most recent standard health survey was 27 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.