Washington › Thurston County › Lacey
Crystal Cove Post Acute
1505 Carpenter Road Se, Lacey, WA 98503
Special Focus Facility
Overallnot rated
Health inspectionnot rated
Staffingnot rated
Quality measuresnot rated
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Crystal Cove Post Acute, in Lacey, Washington, is certified for 96 beds under for-profit, limited liability company ownership.
CMS gives it no overall rating; the health inspection rating is —, staffing — and quality measures —.
Inspectors recorded 137 health deficiencies across the three most recent survey cycles (44, 55, 38 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 142.7 per 100 beds, more than the state median of 50.0.
CMS lists 6 penalties in the period covered: fines totalling $235K and 2 payment denials.
Reported nurse staffing is 3.8 hours per resident per day (0.7 RN), close to the Washington median of 4.1; nursing staff turnover is 69.7%.
CMS flags that the facility is a Special Focus Facility.
137health deficiencies, 3 survey cycles7 at actual harm or worse
$235Kfines listed by CMS6 penalties in period
3.8nurse hours per resident per daystate median 4.1
92%occupancy (residents ÷ beds)88 residents a day
Compared with county, state and nation
| Measure | This facility | Thurston Co. median | Washington median | US average |
|---|---|---|---|---|
| Overall star rating | — | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 137 | 42 | 46 | 28.7 |
| Citations per 100 beds | 142.7 | 37.2 | 50.0 | 26.8 |
| Total nurse hours per resident day | 3.8 | 4.0 | 4.1 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.9 | 0.7 |
| Nursing staff turnover | 69.7% | 56.0% | 43.2% | 45.8% |
| Fines listed | $235,475 | $8,278 | $17,388 | — |
County and state figures are medians across facilities (7 in the county, 193 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Washington average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Jan 2026, 6 Feb 2025.
Severity mix: J ×2 G ×5 D ×69 E ×54 F ×7
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Jun 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 26 Jun 2026 |
| 22 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 26 Jun 2026 |
| 22 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 26 Jun 2026 |
| 10 Jun 2026 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | D | Complaint investigation | 18 Jun 2026 |
| 2 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 17 Jun 2026 |
| 12 Mar 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 10 Apr 2026 |
| 12 Mar 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 10 Apr 2026 |
| 13 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Complaint investigation | 6 Mar 2026 |
| 13 Jan 2026 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Mar 2026 |
| 13 Jan 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0730 | Observe each nurse aide's job performance and give regular training. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 6 Mar 2026 |
| 13 Jan 2026 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Standard survey | 6 Mar 2026 |
| 2 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 22 Jan 2026 |
| 5 Dec 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 24 Dec 2025 |
| 5 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Dec 2025 |
| 22 Aug 2025 | F0802 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. | F | Complaint investigation | 6 Oct 2025 |
| 22 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 6 Oct 2025 |
| 22 Aug 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Complaint investigation | 6 Oct 2025 |
| 22 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 6 Oct 2025 |
| 22 Aug 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 6 Oct 2025 |
| 22 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 6 Oct 2025 |
| 16 Jul 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 18 Aug 2025 |
| 27 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 15 Aug 2025 |
| 12 Mar 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 31 Mar 2025 |
| 7 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 31 Mar 2025 |
| 7 Feb 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Complaint investigation | 31 Mar 2025 |
| 6 Feb 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | G | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | F | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0837 | Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. | F | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | F | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | E | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0687 | Provide appropriate foot care. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 31 Mar 2025 |
| 6 Feb 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 31 Mar 2025 |
| 26 Dec 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 31 Mar 2025 |
| 26 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 31 Mar 2025 |
| 24 Sep 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 9 Oct 2024 |
| 19 Aug 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 30 Aug 2024 |
| 19 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 30 Aug 2024 |
| 16 Jul 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 15 Aug 2024 |
| 16 Jul 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 15 Aug 2024 |
| 14 May 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 25 May 2024 |
| 26 Apr 2024 | F0926 | Have policies on smoking. | E | Complaint investigation | 8 May 2024 |
| 26 Apr 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 8 May 2024 |
| 26 Apr 2024 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Complaint investigation | 8 May 2024 |
| 11 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0791 | Provide or obtain dental services for each resident. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 25 Apr 2024 |
| 11 Mar 2024 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | D | Standard survey | 25 Apr 2024 |
| 18 Oct 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Complaint investigation | 3 Nov 2023 |
| 18 Oct 2023 | F0624 | Prepare residents for a safe transfer or discharge from the nursing home. | D | Complaint investigation | 3 Nov 2023 |
| 18 Oct 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 3 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Jun 2026 | Fine | $20,415 | |
| 5 Dec 2025 | Fine | $12,425 | |
| 27 Jun 2025 | Payment denial | — | 9 days |
| 26 Dec 2024 | Payment denial | — | 8 days |
| 26 Dec 2024 | Fine | $117,108 | |
| 16 Jul 2024 | Fine | $85,527 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Washington average. Turnover: nursing staff 69.7%, RNs 87.5%; — administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Washington median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.3% | 13.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.8% | 2.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.3% | 16.6% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 9.3% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.4% | 14.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Lowers Holdings Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Foundation Resource Center LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2020 |
| Foundation Resource Center LLC | Adp of the snf | NOT APPLICABLE | 02/11/2025 |
| Wa1west LLC | Adp of the snf | NOT APPLICABLE | 02/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Thurston County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Panorama City Conv & Rehab Ctr | Lacey | 155 | 5 | 4 | 5 | 25 | 16.1 | $43K | 27 Jan 2026 |
| Regency Olympia Rehabilitation and Nursing Center | Olympia | 28 | 5 | 4 | 3 | 29 | 103.6 | $8K | 24 Apr 2026 |
| Lacey Post Acute & Rehabilitation | Lacey | 120 | 4 | 3 | 3 | 44 | 36.7 | $7K | 16 Jun 2026 |
| Puget Sound Care | Olympia | 108 | 4 | 4 | 3 | 21 | 19.4 | $8K | 8 May 2026 |
| Olympia Transitional Care and Rehabilitation | Olympia | 113 | 3 | 3 | 4 | 42 | 37.2 | — | 24 Apr 2026 |
| Woodard Creek Health & RehabilitationSFF Candidate | Olympia | 152 | 1 | 1 | 2 | 98 | 64.5 | $190K | 29 May 2026 |
All 7 facilities in Thurston County
Questions and answers
How many deficiencies has Crystal Cove Post Acute been cited for?
137 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Washington median is 46 per facility.
Has Crystal Cove Post Acute been fined?
Yes. CMS lists fines totalling $235K in the period covered, plus 2 payment denials.
How does staffing at Crystal Cove Post Acute compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Washington median of 4.1 and a national average of 3.9.
Who operates Crystal Cove Post Acute?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Foundation Resource Center LLC. Individual owners and managers are not listed on this site.
When was Crystal Cove Post Acute last inspected?
The most recent survey or investigation in the CMS record is dated 22 Jun 2026; the most recent standard health survey was 13 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.