Illinois › Cook County › Chicago
Paul House & Health Cr Ctr
3800 North California Avenue, Chicago, IL 60618
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Paul House & Health Cr Ctr is a For-profit, limited liability company nursing home in Chicago, Illinois, certified for 110 beds and caring for about 98 residents a day.
CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 1 and quality measures 3.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (24, 22, 13 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 53.6 per 100 beds, more than the state median of 28.4.
CMS lists 4 penalties in the period covered: fines totalling $108K and 2 payment denials.
Reported nurse staffing is 3.8 hours per resident per day (0.4 RN), close to the Illinois median of 3.3; nursing staff turnover is 64.2%.
Compared with county, state and nation
| Measure | This facility | Cook Co. median | Illinois median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 59 | 37 | 34 | 28.7 |
| Citations per 100 beds | 53.6 | 23.8 | 28.4 | 26.8 |
| Total nurse hours per resident day | 3.8 | 3.2 | 3.3 | 3.9 |
| RN hours per resident day | 0.4 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 64.2% | 39.7% | 43.4% | 45.8% |
| Fines listed | $107,873 | $52,199 | $45,123 | — |
County and state figures are medians across facilities (202 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Jun 2025, 19 Jul 2024.
Severity mix: G ×3 D ×28 E ×14 F ×14
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 6 Apr 2026 |
| 5 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | G | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0944 | Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0946 | Provide training in compliance and ethics. | F | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 20 Jun 2025 |
| 5 Jun 2025 | F0941 | Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. | D | Standard survey | 20 Jun 2025 |
| 13 Apr 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 21 Apr 2025 |
| 6 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 17 Mar 2025 |
| 6 Mar 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 17 Mar 2025 |
| 24 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 29 Jan 2025 |
| 31 Oct 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 7 Nov 2024 |
| 31 Oct 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Complaint investigation | 5 Nov 2024 |
| 31 Oct 2024 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | E | Complaint investigation | 8 Nov 2024 |
| 31 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 4 Nov 2024 |
| 19 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 1 Aug 2024 |
| 19 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 1 Aug 2024 |
| 3 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 23 Jul 2024 |
| 18 Jan 2024 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Complaint investigation | 2 Feb 2024 |
| 21 Oct 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 30 Oct 2023 |
| 21 Oct 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 30 Oct 2023 |
| 11 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0814 | Dispose of garbage and refuse properly. | F | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0813 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. | D | Standard survey | 30 Aug 2023 |
| 11 Aug 2023 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 30 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Jun 2025 | Payment denial | — | 5 days |
| 5 Jun 2025 | Fine | $39,966 | |
| 3 Jul 2024 | Payment denial | — | 5 days |
| 3 Jul 2024 | Fine | $67,907 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 64.2%, RNs 70.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 10.3% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.3% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.8% | 1.5% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.5% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.2% | 17.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Paul House & Health Care Center Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Parkway Bank and Trust Company | 5% or greater security interest | NOT APPLICABLE | 12/31/2019 |
| Ten Chicago LLC | Adp of the snf | NOT APPLICABLE | 01/01/2020 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Cook County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Addolorata Villa | Wheeling | 86 | 5 | 3 | 5 | 24 | 27.9 | $181K | 28 May 2026 |
| Alden Estates of Evanston | Evanston | 99 | 5 | 5 | 4 | 12 | 12.1 | — | 19 Dec 2025 |
| Alden Estates of Skokie | Skokie | 56 | 5 | 5 | 4 | 3 | 5.4 | — | 24 Oct 2024 |
| Alden Poplar Creek Rehab & HCC | Hoffman Estates | 217 | 5 | 4 | 2 | 29 | 13.4 | $8K | 11 Mar 2026 |
| Aperion Care Niles | Niles | 99 | 5 | 4 | 2 | 21 | 21.2 | $12K | 29 May 2026 |
| Ascension Nazarethville Place | Des Plaines | 68 | 5 | 5 | 4 | 5 | 7.4 | — | 31 Dec 2025 |
| Bella Terra Streamwood | Streamwood | 214 | 5 | 5 | 2 | 16 | 7.5 | — | 20 Dec 2025 |
| Brandel Health and Rehab | Northbrook | 102 | 5 | 5 | 5 | 3 | 2.9 | — | 12 Sep 2025 |
All 202 facilities in Cook County
Questions and answers
How many deficiencies has Paul House & Health Cr Ctr been cited for?
59 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.
Has Paul House & Health Cr Ctr been fined?
Yes. CMS lists fines totalling $108K in the period covered, plus 2 payment denials.
How does staffing at Paul House & Health Cr Ctr compare?
Reported total nurse staffing is 3.8 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.
Who operates Paul House & Health Cr Ctr?
Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Paul House & Health Cr Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 26 Mar 2026; the most recent standard health survey was 5 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.