Missouri › Taney County › Hollister
Point Lookout Nursing & Rehab
11103 Historic Hwy 165, Hollister, MO 65672
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Point Lookout Nursing & Rehab is a For-profit, corporation nursing home in Hollister, Missouri, certified for 130 beds and caring for about 93 residents a day.
CMS gives it 2 of 5 stars overall, equal to the Missouri median; the health inspection rating is 3, staffing 1 and quality measures 2.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (6, 18, 9 by cycle, most recent first), none at the actual-harm level. That is 25.4 per 100 beds, fewer than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 2.6 hours per resident per day (0.3 RN), below the Missouri median of 3.4; nursing staff turnover is 47.9%.
Compared with county, state and nation
| Measure | This facility | Taney Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 2 | 3.0 |
| Health citations, 3 cycles | 33 | 30 | 31 | 28.7 |
| Citations per 100 beds | 25.4 | 25.4 | 32.1 | 26.8 |
| Total nurse hours per resident day | 2.6 | 2.9 | 3.4 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 47.9% | 47.9% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (3 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 24 Oct 2024, 20 Mar 2023.
Severity mix: D ×16 E ×13 F ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 20 Nov 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 4 Jan 2026 |
| 1 Jul 2025 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Complaint investigation | 15 Aug 2025 |
| 1 Jul 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Complaint investigation | 15 Aug 2025 |
| 24 Oct 2024 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 8 Dec 2024 |
| 24 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 8 Dec 2024 |
| 24 Oct 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 8 Dec 2024 |
| 24 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Dec 2024 |
| 24 Oct 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 8 Dec 2024 |
| 9 Apr 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 24 May 2024 |
| 9 Apr 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 24 May 2024 |
| 7 Feb 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Complaint investigation | 12 Mar 2024 |
| 20 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | E | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | E | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0732 | Post nurse staffing information every day. | D | Standard survey | 4 May 2023 |
| 20 Mar 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 4 May 2023 |
| 12 Dec 2019 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 26 Jan 2020 |
| 12 Dec 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Jan 2020 |
| 12 Dec 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 26 Jan 2020 |
| 12 Dec 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Jan 2020 |
| 12 Dec 2019 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 26 Jan 2020 |
| 12 Dec 2019 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 26 Jan 2020 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 47.9%, RNs 62.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 30.2% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.0% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.8% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 19.5% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.0% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 29.6% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. CMS groups this facility with 56 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: N & R Of Hollister, Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| N & R of Hollister, LLC | 5% or greater direct ownership interest | NO PERCENTAGE PROVIDED | 07/16/2003 |
| LTC Management Services LLC | Operational/managerial control | NOT APPLICABLE | 07/16/2003 |
| N & R of Hollister, LLC | Operational/managerial control | NOT APPLICABLE | 07/16/2003 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Taney County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Forsyth Rehabilitation & Health Care Center | Forsyth | 120 | 2 | 3 | 1 | 25 | 20.8 | — | 17 Nov 2025 |
| Shepherd of the Hills Living Center | Branson | 100 | 2 | 3 | 1 | 30 | 30.0 | — | 13 Feb 2026 |
All 3 facilities in Taney County
Questions and answers
How many deficiencies has Point Lookout Nursing & Rehab been cited for?
33 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Point Lookout Nursing & Rehab been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Point Lookout Nursing & Rehab compare?
Reported total nurse staffing is 2.6 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Point Lookout Nursing & Rehab?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include N & R of Hollister, LLC, LTC Management Services LLC and N & R of Hollister, LLC. Individual owners and managers are not listed on this site.
When was Point Lookout Nursing & Rehab last inspected?
The most recent survey or investigation in the CMS record is dated 20 Nov 2025; the most recent standard health survey was 24 Oct 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.