North Carolina › Craven County › New Bern
Pruitthealth-Neuse
1303 Health Drive, New Bern, NC 28560
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Pruitthealth-Neuse, in New Bern, North Carolina, is certified for 110 beds under for-profit, limited liability company ownership and belongs to the Pruitthealth chain.
CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 2 and quality measures 3.
Inspectors recorded 40 health deficiencies across the three most recent survey cycles (2, 12, 26 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 36.4 per 100 beds, more than the state median of 15.6.
CMS lists 6 penalties in the period covered: fines totalling $88K and 2 payment denials.
Reported nurse staffing is 2.8 hours per resident per day (0.6 RN), close to the North Carolina median of 3.5; nursing staff turnover is 38.0%.
Compared with county, state and nation
| Measure | This facility | Craven Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 40 | 16 | 16 | 28.7 |
| Citations per 100 beds | 36.4 | 13.8 | 15.6 | 26.8 |
| Total nurse hours per resident day | 2.8 | 3.4 | 3.5 | 3.9 |
| RN hours per resident day | 0.6 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 38.0% | 38.0% | 48.6% | 45.8% |
| Fines listed | $88,115 | $16,152 | $8,512 | — |
County and state figures are medians across facilities (5 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Dec 2025, 11 Sep 2024.
Severity mix: J ×1 G ×6 D ×28 E ×1 B ×3 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2025 | F0810 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. | D | Standard survey | 19 Jan 2026 |
| 18 Dec 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 17 Jan 2026 |
| 6 Jun 2025 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | B | Complaint investigation | 7 Jun 2025 |
| 5 May 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 6 Jun 2025 |
| 5 May 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 6 Jun 2025 |
| 19 Nov 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 13 Dec 2024 |
| 19 Nov 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 9 Oct 2024 |
| 11 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 3 Oct 2024 |
| 11 Sep 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 3 Oct 2024 |
| 11 Sep 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 Oct 2024 |
| 11 Sep 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 3 Oct 2024 |
| 11 Sep 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 3 Oct 2024 |
| 11 Sep 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Oct 2024 |
| 11 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 3 Oct 2024 |
| 24 Apr 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 17 May 2024 |
| 24 Apr 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 May 2024 |
| 24 Apr 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 17 May 2024 |
| 24 Apr 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 17 May 2024 |
| 24 Apr 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | B | Complaint investigation | 17 May 2024 |
| 19 Mar 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 24 Apr 2024 |
| 19 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | G | Complaint investigation | 24 Apr 2024 |
| 19 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | G | Complaint investigation | 24 Apr 2024 |
| 19 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 24 Apr 2024 |
| 19 Mar 2024 | F0791 | Provide or obtain dental services for each resident. | D | Complaint investigation | 24 Apr 2024 |
| 19 Mar 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 17 May 2024 |
| 19 Mar 2024 | F0843 | Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. | C | Complaint investigation | 10 Apr 2024 |
| 21 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Mar 2024 |
| 30 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 21 Sep 2023 |
| 30 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Sep 2023 |
| 30 Aug 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 21 Sep 2023 |
| 30 Aug 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Complaint investigation | 21 Sep 2023 |
| 13 Jul 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Sep 2023 |
| 13 Jul 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Aug 2023 |
| 13 Jul 2023 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | D | Standard survey | 21 Sep 2023 |
| 13 Jul 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | B | Standard survey | 8 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Oct 2024 | Payment denial | — | 1 days |
| 8 Oct 2024 | Fine | $3,468 | |
| 8 Oct 2024 | Fine | $3,468 | |
| 11 Sep 2024 | Fine | $36,969 | |
| 21 Feb 2024 | Payment denial | — | 30 days |
| 21 Feb 2024 | Fine | $44,210 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 38.0%, RNs 16.7%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.7% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.6% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.2% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.4% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.7% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.1% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Pruitthealth - Neuse, Llc. Chain: Pruitthealth (95 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Pruitthealth Inc | Operational/managerial control | NOT APPLICABLE | 09/27/2007 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Craven County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bayview Nursing & Rehabilitation Center | New Bern | 60 | 4 | 4 | 3 | 2 | 3.3 | — | 20 Nov 2025 |
| Riverpoint Crest Nursing and Rehabilitation Center | New Bern | 105 | 3 | 3 | 4 | 16 | 15.2 | — | 18 Sep 2025 |
| Cherry Point Bay Nursing and Rehabilitation Center | Havelock | 70 | 2 | 2 | 2 | 9 | 12.9 | $167K | 11 Jul 2024 |
| Pruitthealth-Trent | New Bern | 116 | 1 | 1 | 3 | 16 | 13.8 | $16K | 14 May 2026 |
All 5 facilities in Craven County
Questions and answers
How many deficiencies has Pruitthealth-Neuse been cited for?
40 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Pruitthealth-Neuse been fined?
Yes. CMS lists fines totalling $88K in the period covered, plus 2 payment denials.
How does staffing at Pruitthealth-Neuse compare?
Reported total nurse staffing is 2.8 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Pruitthealth-Neuse?
It is part of the Pruitthealth chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Pruitthealth Inc. Individual owners and managers are not listed on this site.
When was Pruitthealth-Neuse last inspected?
The most recent survey or investigation in the CMS record is dated 18 Dec 2025; the most recent standard health survey was 18 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.