North Carolina › Craven County › New Bern
Riverpoint Crest Nursing and Rehabilitation Center
2600 Old Cherry Point Road, New Bern, NC 28563
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Riverpoint Crest Nursing and Rehabilitation Center, in New Bern, North Carolina, is certified for 105 beds under for-profit, corporation ownership and belongs to the Principle Long Term Care chain.
CMS gives it 3 of 5 stars overall, equal to the North Carolina median; the health inspection rating is 3, staffing 4 and quality measures 3.
Inspectors recorded 16 health deficiencies across the three most recent survey cycles (9, 5, 2 by cycle, most recent first), none at the actual-harm level. That is 15.2 per 100 beds, about the same as the state median of 15.6.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the North Carolina median of 3.5; nursing staff turnover is 23.4%.
Compared with county, state and nation
| Measure | This facility | Craven Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 16 | 16 | 16 | 28.7 |
| Citations per 100 beds | 15.2 | 13.8 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.4 | 3.5 | 3.9 |
| RN hours per resident day | 0.5 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 23.4% | 38.0% | 48.6% | 45.8% |
| Fines listed | $0 | $16,152 | $8,512 | — |
County and state figures are medians across facilities (5 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Sep 2025, 26 Sep 2024.
Severity mix: D ×14 E ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Sep 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 15 Oct 2025 |
| 18 Sep 2025 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 14 Oct 2025 |
| 18 Sep 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 15 Oct 2025 |
| 18 Sep 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 15 Oct 2025 |
| 18 Sep 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Oct 2025 |
| 18 Sep 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 15 Oct 2025 |
| 18 Sep 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 14 Oct 2025 |
| 18 Sep 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 15 Oct 2025 |
| 18 Sep 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 15 Oct 2025 |
| 26 Sep 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 21 Oct 2024 |
| 26 Sep 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Oct 2024 |
| 4 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 14 Aug 2023 |
| 4 Aug 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 14 Aug 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 23.4%, RNs 0.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 8.5% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.7% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.6% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.8% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: River Neuse Group, Llc. Chain: Principle Long Term Care (40 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Principle Long Term Care, Inc. | Operational/managerial control | NOT APPLICABLE | 01/01/2011 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Craven County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bayview Nursing & Rehabilitation Center | New Bern | 60 | 4 | 4 | 3 | 2 | 3.3 | — | 20 Nov 2025 |
| Cherry Point Bay Nursing and Rehabilitation Center | Havelock | 70 | 2 | 2 | 2 | 9 | 12.9 | $167K | 11 Jul 2024 |
| Pruitthealth-Neuse | New Bern | 110 | 2 | 2 | 2 | 40 | 36.4 | $88K | 18 Dec 2025 |
| Pruitthealth-Trent | New Bern | 116 | 1 | 1 | 3 | 16 | 13.8 | $16K | 14 May 2026 |
All 5 facilities in Craven County
Questions and answers
How many deficiencies has Riverpoint Crest Nursing and Rehabilitation Center been cited for?
16 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Riverpoint Crest Nursing and Rehabilitation Center been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Riverpoint Crest Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Riverpoint Crest Nursing and Rehabilitation Center?
It is part of the Principle Long Term Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Principle Long Term Care, Inc.. Individual owners and managers are not listed on this site.
When was Riverpoint Crest Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 18 Sep 2025; the most recent standard health survey was 18 Sep 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.