Pennsylvania › Lawrence County › New Castle
Quality Life Services - New Castle
520 Friendship Street, New Castle, PA 16101
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Quality Life Services - New Castle, in New Castle, Pennsylvania, is certified for 204 beds under for-profit, limited liability company ownership and belongs to the Quality Life Services chain.
CMS gives it 3 of 5 stars overall, equal to the Pennsylvania median; the health inspection rating is 3, staffing 2 and quality measures 3.
Inspectors recorded 26 health deficiencies across the three most recent survey cycles (13, 11, 2 by cycle, most recent first), none at the actual-harm level. That is 12.7 per 100 beds, fewer than the state median of 22.2.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.5 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 55.9%.
Compared with county, state and nation
| Measure | This facility | Lawrence Co. median | Pennsylvania median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 26 | 10 | 26 | 28.7 |
| Citations per 100 beds | 12.7 | 12.7 | 22.2 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.7 | 0.7 |
| Nursing staff turnover | 55.9% | 55.3% | 44.3% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (8 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 May 2026, 8 May 2025.
Severity mix: D ×16 E ×7 F ×1 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 May 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | E | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0732 | Post nurse staffing information every day. | C | Standard survey | Deficient, Provider has no plan of correction |
| 21 May 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Complaint investigation | Deficient, Provider has no plan of correction |
| 2 Dec 2025 | F0559 | Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made. | D | Complaint investigation | 18 Dec 2025 |
| 8 May 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | E | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 24 Jun 2025 |
| 8 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 24 Jun 2025 |
| 8 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 24 Jun 2025 |
| 25 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 12 Dec 2024 |
| 25 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 3 Dec 2024 |
| 14 Jun 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 28 Jul 2024 |
| 11 Oct 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 9 Nov 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 55.9%, RNs 64.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 11.9% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.2% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.1% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.8% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.8% | 17.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Quality Life Services - New Castle, Llc. Chain: Quality Life Services (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Golden Hill Nursing and Rehab LP | Adp of the snf | NOT APPLICABLE | 07/01/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lawrence County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Haven Convalescent Home, Inc | New Castle | 91 | 5 | 5 | 4 | 1 | 1.1 | — | 13 Dec 2024 |
| Jameson Nursing and Rehab Center | New Castle | 78 | 5 | 5 | 2 | 4 | 5.1 | — | 27 Feb 2026 |
| Shenango Presbyterian Seniorcare | New Wilmington | 32 | 5 | 5 | 5 | 1 | 3.1 | — | 22 Sep 2023 |
| Kadima Rehabilitation & Nursing At New Castle | New Castle | 62 | 4 | 4 | 2 | 10 | 16.1 | $8K | 8 May 2026 |
| Kadima Rehabilitation & Nursing At New Wilmington | New Wilmington | 115 | 4 | 4 | 2 | 9 | 7.8 | — | 6 Mar 2026 |
| Avalon Care Center | New Castle | 84 | 2 | 2 | 3 | 29 | 34.5 | $20K | 12 Jun 2026 |
| Edison Manor Nursing & Rehabilitation Center | New Castle | 118 | 1 | 1 | 2 | 38 | 32.2 | $8K | 17 Apr 2026 |
All 8 facilities in Lawrence County
Questions and answers
How many deficiencies has Quality Life Services - New Castle been cited for?
26 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.
Has Quality Life Services - New Castle been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Quality Life Services - New Castle compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.
Who operates Quality Life Services - New Castle?
It is part of the Quality Life Services chain. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Quality Life Services - New Castle last inspected?
The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 21 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.