Michigan › Oakland County › Troy
Regency At Troy
2685 West Maple Road, Troy, MI 48084
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Regency At Troy, in Troy, Michigan, is certified for 154 beds under for-profit, individual ownership and belongs to the Ciena Healthcare/Laurel Health Care chain.
CMS gives it 1 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 50 health deficiencies across the three most recent survey cycles (40, 10, 0 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 32.5 per 100 beds, about the same as the state median of 29.4.
CMS lists 1 penalty in the period covered: no fines and 1 payment denial.
Reported nurse staffing is 3.9 hours per resident per day (0.7 RN), close to the Michigan median of 3.8; nursing staff turnover is 56.3%.
Compared with county, state and nation
| Measure | This facility | Oakland Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 50 | 49 | 29 | 28.7 |
| Citations per 100 beds | 32.5 | 40.7 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.9 | 3.8 | 3.9 |
| RN hours per resident day | 0.7 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 56.3% | 53.0% | 44.6% | 45.8% |
| Fines listed | $0 | $36,030 | $0 | — |
County and state figures are medians across facilities (43 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Mar 2025, 2 Apr 2024.
Severity mix: G ×4 D ×34 E ×9 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 8 Jul 2026 |
| 10 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 8 Jul 2026 |
| 10 Jun 2026 | F0881 | Implement a program that monitors antibiotic use. | E | Complaint investigation | 8 Jul 2026 |
| 10 Jun 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 8 Jul 2026 |
| 10 Jun 2026 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Complaint investigation | 8 Jul 2026 |
| 10 Jun 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 8 Jul 2026 |
| 18 Mar 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | E | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 13 Apr 2026 |
| 18 Mar 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 13 Apr 2026 |
| 2 Feb 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 26 Feb 2026 |
| 2 Feb 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 26 Feb 2026 |
| 20 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 11 Dec 2025 |
| 20 Nov 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Complaint investigation | 11 Dec 2025 |
| 20 Nov 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 11 Dec 2025 |
| 20 Nov 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | D | Complaint investigation | 11 Dec 2025 |
| 20 Nov 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 Dec 2025 |
| 21 Aug 2025 | F0635 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. | D | Complaint investigation | 17 Sep 2025 |
| 21 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 17 Sep 2025 |
| 21 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 17 Sep 2025 |
| 15 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Complaint investigation | 16 Jun 2025 |
| 15 May 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 16 Jun 2025 |
| 27 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0773 | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. | D | Standard survey | 29 Apr 2025 |
| 27 Mar 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 29 Apr 2025 |
| 27 Mar 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 29 Apr 2025 |
| 12 Feb 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 12 Mar 2025 |
| 12 Feb 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 12 Mar 2025 |
| 12 Feb 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 12 Mar 2025 |
| 29 Jan 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 19 Feb 2025 |
| 10 Dec 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 7 Jan 2025 |
| 10 Dec 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 7 Jan 2025 |
| 10 Dec 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 7 Jan 2025 |
| 10 Dec 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 7 Jan 2025 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 15 May 2025 | Payment denial | — | 3 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 56.3%, RNs 47.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.4% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.2% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.6% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.9% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.2% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 13.9% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, individual. Chain: Ciena Healthcare/Laurel Health Care (81 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ciena Healthcare Management Inc | Operational/managerial control | NOT APPLICABLE | 04/19/2024 |
| Ciena Healthcare Management Inc | Adp of the snf | NOT APPLICABLE | 03/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Oakland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bellbrook | Rochester Hills | 36 | 5 | 5 | 5 | 8 | 22.2 | — | 18 Feb 2026 |
| Fox Run Village | Novi | 44 | 5 | 4 | 5 | 21 | 47.7 | $12K | 29 Apr 2026 |
| Lourdes Rehabilitation and Healthcare Center | Waterford | 80 | 5 | 5 | 4 | 12 | 15.0 | $16K | 29 Jun 2026 |
| Novi Lakes Health Campus | Novi | 54 | 5 | 4 | 4 | 20 | 37.0 | — | 18 Jun 2025 |
| The Neighborhoods of White Lake | White Lake | 39 | 5 | 5 | 5 | 6 | 15.4 | — | 27 Feb 2025 |
| Corewell Health Rehab & Nursing Center-Commons Far | Farmington Hills | 179 | 4 | 2 | 5 | 49 | 27.4 | $16K | 21 Apr 2026 |
| Maple Manor Rehab Center of Novi Inc | Novi | 72 | 4 | 3 | 5 | 20 | 27.8 | — | 29 Apr 2026 |
| Medilodge of Milford | Milford | 111 | 4 | 3 | 4 | 25 | 22.5 | — | 25 Sep 2025 |
All 43 facilities in Oakland County
Questions and answers
How many deficiencies has Regency At Troy been cited for?
50 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has Regency At Troy been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Regency At Troy compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates Regency At Troy?
It is part of the Ciena Healthcare/Laurel Health Care chain. Ownership type is for-profit, individual. Organisations in the CMS ownership record include Ciena Healthcare Management Inc. Individual owners and managers are not listed on this site.
When was Regency At Troy last inspected?
The most recent survey or investigation in the CMS record is dated 10 Jun 2026; the most recent standard health survey was 27 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.