Elder Care Record

Pennsylvania › Luzerne County › Wilkes-Barre

Riverstreet Manor

440 North River Street, Wilkes-Barre, PA 18702

CCN 395691 · For-profit, corporation · 122 certified beds

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Riverstreet Manor, in Wilkes-Barre, Pennsylvania, is certified for 122 beds under for-profit, corporation ownership.

CMS gives it 2 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 50 health deficiencies across the three most recent survey cycles (17, 16, 17 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 41.0 per 100 beds, more than the state median of 22.2.

CMS lists 1 penalty in the period covered: fines totalling $8K.

Reported nurse staffing is 3.2 hours per resident per day (0.7 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 43.8%.

CMS flags that the facility carries the CMS abuse icon.

50health deficiencies, 3 survey cycles1 at actual harm or worse
$8Kfines listed by CMS1 penalty in period
3.2nurse hours per resident per daystate median 3.6
92%occupancy (residents ÷ beds)112 residents a day

Compared with county, state and nation

MeasureThis facilityLuzerne Co. medianPennsylvania medianUS average
Overall star rating2233.0
Health citations, 3 cycles50372628.7
Citations per 100 beds41.033.322.226.8
Total nurse hours per resident day3.23.63.63.9
RN hours per resident day0.70.60.70.7
Nursing staff turnover43.8%46.5%44.3%45.8%
Fines listed$8,278$8,021$0—

County and state figures are medians across facilities (22 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)17
Cycle 216
Cycle 317

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Apr 2026, 26 Jun 2025.

Severity mix: G ×1 D ×32 E ×14 F ×2 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
24 Jun 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation7 Jul 2026
28 May 2026F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation7 Jul 2026
28 May 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DComplaint investigation7 Jul 2026
17 Apr 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey7 Jul 2026
17 Apr 2026F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey7 Jul 2026
17 Apr 2026F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyEStandard survey7 Jul 2026
17 Apr 2026F0605Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.DStandard survey7 Jul 2026
17 Apr 2026F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey7 Jul 2026
17 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DStandard survey7 Jul 2026
17 Apr 2026F0692Provide enough food/fluids to maintain a resident's health.DStandard survey7 Jul 2026
17 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey7 Jul 2026
30 Dec 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation4 Feb 2026
30 Dec 2025F0760Ensure that residents are free from significant medication errors.DComplaint investigation4 Feb 2026
21 Oct 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation2 Dec 2025
21 Oct 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation2 Dec 2025
21 Oct 2025F0926Have policies on smoking.EComplaint investigation2 Dec 2025
21 Oct 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DComplaint investigation2 Dec 2025
26 Jun 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation19 Aug 2025
26 Jun 2025F0697Provide safe, appropriate pain management for a resident who requires such services.EStandard survey19 Aug 2025
26 Jun 2025F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.EStandard survey19 Aug 2025
26 Jun 2025F0880Provide and implement an infection prevention and control program.EStandard survey19 Aug 2025
26 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey19 Aug 2025
26 Jun 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey19 Aug 2025
26 Jun 2025F0691Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.DStandard survey19 Aug 2025
26 Jun 2025F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey19 Aug 2025
26 Jun 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.DStandard survey19 Aug 2025
26 Jun 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey19 Aug 2025
26 Jun 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey19 Aug 2025
6 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey9 Oct 2024
6 Sep 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey9 Oct 2024
6 Sep 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey9 Oct 2024
6 Sep 2024F0559Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.DStandard survey9 Oct 2024
6 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey9 Oct 2024
6 Sep 2024F0610Respond appropriately to all alleged violations.DStandard survey9 Oct 2024
6 Sep 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DStandard survey9 Oct 2024
6 Sep 2024F0694Provide for the safe, appropriate administration of IV fluids for a resident when needed.DStandard survey9 Oct 2024
6 Sep 2024F0697Provide safe, appropriate pain management for a resident who requires such services.DStandard survey9 Oct 2024
6 Sep 2024F0745Provide medically-related social services to help each resident achieve the highest possible quality of life.DStandard survey9 Oct 2024
6 Sep 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey9 Oct 2024
6 Sep 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey9 Oct 2024
11 Aug 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.DComplaint investigation9 Oct 2024
11 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation9 Oct 2024
11 Aug 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation9 Oct 2024
11 Aug 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation9 Oct 2024
11 Aug 2024F0732Post nurse staffing information every day.CComplaint investigation9 Oct 2024
24 Apr 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation29 May 2024
24 Apr 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation29 May 2024
24 Apr 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EComplaint investigation29 May 2024
18 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation27 Feb 2024
18 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation27 Feb 2024

Penalties

DateTypeAmountDetail
21 Oct 2025Fine$8,278

Staffing

Total nursing3.16 h
Nurse aides1.83 h
LPN0.66 h
RN0.68 h
Weekend total2.89 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 43.8%, RNs 45.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.3%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.4%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay4.0%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay18.8%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.7%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay25.0%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Riverstreet Center Opco Llc.

OrganisationRole in the CMS recordInterestSince
Rscnhhc LLC5% or greater direct ownership interest100%05/01/2021

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Luzerne County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Heinz Transitional Rehabilitation UnitWilkes-Barre445451022.7—25 Sep 2025
Allied Services Meade Street Skilled NursingWilkes Barre1334432015.0—16 Jan 2026
Third Avenue Health & Rehab CenterKingston654333756.9—27 Mar 2026
Allied Services Center City Skilled NursingWilkes Barre923342021.7—14 Nov 2025
Edenbrook At HamptonWilkes Barre1043333634.6—10 Apr 2026
Maple Ridge Rehabilitation & Healthcare CenterKingston923322325.0$8K24 Apr 2026
Wesley VillagePittston1603342918.1$8K13 Feb 2026
Embassy of Wyoming Valleyabuse iconWilkes Barre1202135142.5$20K23 Jun 2026

All 22 facilities in Luzerne County

Questions and answers

How many deficiencies has Riverstreet Manor been cited for?

50 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Riverstreet Manor been fined?

Yes. CMS lists fines totalling $8K in the period covered.

How does staffing at Riverstreet Manor compare?

Reported total nurse staffing is 3.2 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Riverstreet Manor?

Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Rscnhhc LLC. Individual owners and managers are not listed on this site.

When was Riverstreet Manor last inspected?

The most recent survey or investigation in the CMS record is dated 24 Jun 2026; the most recent standard health survey was 17 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.