New Hampshire › Strafford County › Rochester
Rochester Manor
40 Whitehall Road, Rochester, NH 03867
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 108 beds, Rochester Manor serves Rochester in Strafford County, New Hampshire and has taken Medicare and Medicaid residents since 1972.
CMS gives it 2 of 5 stars overall, below the New Hampshire median of 3; the health inspection rating is 2, staffing 2 and quality measures 2.
Inspectors recorded 15 health deficiencies across the three most recent survey cycles (10, 1, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 13.9 per 100 beds, about the same as the state median of 13.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.6 RN), close to the New Hampshire median of 3.6; nursing staff turnover is 32.8%.
Compared with county, state and nation
| Measure | This facility | Strafford Co. median | New Hampshire median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 15 | 10 | 12 | 28.7 |
| Citations per 100 beds | 13.9 | 12.7 | 13.1 | 26.8 |
| Total nurse hours per resident day | 3.2 | 4.3 | 3.6 | 3.9 |
| RN hours per resident day | 0.6 | 1.0 | 0.7 | 0.7 |
| Nursing staff turnover | 32.8% | 47.6% | 43.6% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (6 in the county, 73 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Hampshire average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 Jun 2025, 3 Apr 2024.
Severity mix: G ×1 D ×14
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 Jan 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 11 Mar 2026 |
| 14 Jan 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 11 Mar 2026 |
| 14 Jan 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 11 Mar 2026 |
| 14 Jan 2026 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Mar 2026 |
| 6 Jun 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 25 Jul 2025 |
| 6 Jun 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 25 Jul 2025 |
| 6 Jun 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 25 Jul 2025 |
| 6 Jun 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 25 Jul 2025 |
| 6 Jun 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 25 Jul 2025 |
| 6 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Jul 2025 |
| 3 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 6 May 2024 |
| 24 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 24 Mar 2023 |
| 24 Mar 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 1 May 2023 |
| 24 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 1 May 2023 |
| 24 Mar 2023 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 1 May 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Hampshire average. Turnover: nursing staff 32.8%, RNs 38.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Hampshire median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 32.9% | 22.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.3% | 1.4% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 4.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.7% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.9% | 17.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 19.1% | 16.8% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: 40 Whitehall Road Operations Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Summit Care LLC | 5% or greater direct ownership interest | 100% | 07/10/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Skilled Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Summit Care Parent LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/10/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Strafford County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Langdon Place of Dover | Dover | 30 | 5 | 4 | 5 | 7 | 23.3 | — | 14 May 2026 |
| Riverside Rest Home | Dover | 215 | 5 | 4 | 5 | 7 | 3.3 | — | 8 Apr 2026 |
| Dover Center For Health & Rehabilitation | Dover | 112 | 4 | 4 | 3 | 13 | 11.6 | — | 2 May 2025 |
| Saint Ann Rehabilitation and Nursing Center | Dover | 54 | 4 | 4 | 4 | 6 | 11.1 | — | 18 Mar 2026 |
| Birch Healthcare Center | Rochester | 79 | 2 | 3 | 1 | 10 | 12.7 | $11K | 18 Sep 2025 |
All 6 facilities in Strafford County
Questions and answers
How many deficiencies has Rochester Manor been cited for?
15 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The New Hampshire median is 12 per facility.
Has Rochester Manor been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Rochester Manor compare?
Reported total nurse staffing is 3.2 hours per resident per day against a New Hampshire median of 3.6 and a national average of 3.9.
Who operates Rochester Manor?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Summit Care LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Rochester Manor last inspected?
The most recent survey or investigation in the CMS record is dated 14 Jan 2026; the most recent standard health survey was 6 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.