Maine › Penobscot County › Bangor
Ross Manor
758 Broadway, Bangor, ME 04401
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Ross Manor is a For-profit, corporation nursing home in Bangor, Maine, certified for 103 beds and caring for about 96 residents a day.
CMS gives it 5 of 5 stars overall, above the Maine median of 3; the health inspection rating is 4, staffing 5 and quality measures 2.
Inspectors recorded 38 health deficiencies across the three most recent survey cycles (8, 15, 15 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 36.9 per 100 beds, about the same as the state median of 44.4.
CMS lists 1 penalty in the period covered: fines totalling $8K.
Reported nurse staffing is 4.3 hours per resident per day (1.1 RN), close to the Maine median of 4.2; nursing staff turnover is 27.3%.
Compared with county, state and nation
| Measure | This facility | Penobscot Co. median | Maine median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 38 | 33 | 29 | 28.7 |
| Citations per 100 beds | 36.9 | 47.8 | 44.4 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.1 | 4.2 | 3.9 |
| RN hours per resident day | 1.1 | 1.2 | 1.0 | 0.7 |
| Nursing staff turnover | 27.3% | 45.9% | 46.9% | 45.8% |
| Fines listed | $8,018 | $10,033 | $0 | — |
County and state figures are medians across facilities (11 in the county, 78 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Maine average per facility for the same cycle, as published by CMS. Standard health survey dates: 17 Apr 2025, 16 May 2024.
Severity mix: G ×1 D ×26 E ×6 B ×4 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 17 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 23 May 2025 |
| 17 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | B | Standard survey | 23 May 2025 |
| 5 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 11 Mar 2025 |
| 5 Feb 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 11 Mar 2025 |
| 5 Feb 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 11 Mar 2025 |
| 4 Dec 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Jan 2025 |
| 12 Sep 2024 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 3 Sep 2024 |
| 16 May 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 28 Jun 2024 |
| 16 May 2024 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Complaint investigation | 28 Jun 2024 |
| 11 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 22 Apr 2024 |
| 11 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 22 Apr 2024 |
| 11 Mar 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 22 Apr 2024 |
| 16 Feb 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | E | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0732 | Post nurse staffing information every day. | C | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 31 Mar 2023 |
| 16 Feb 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 31 Mar 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 12 Sep 2024 | Fine | $8,018 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Maine average. Turnover: nursing staff 27.3%, RNs 19.2%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Maine median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 18.9% | 24.7% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.2% | 0.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.0% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 6.3% | 3.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.8% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 25.6% | 25.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.8% | 4.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 26.0% | 19.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Ross Manor Associates. Chain: First Atlantic Healthcare (10 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| First Atlantic Corporation | Direct ownership interest | NOT APPLICABLE | 07/14/1987 |
| First Atlantic Healthcare Inc | Operational/managerial control | NOT APPLICABLE | 07/14/1987 |
| Eastern Maine Medical Center | Adp of the snf | NOT APPLICABLE | 09/25/2018 |
| First Atlantic Corporation | Adp of the snf | NOT APPLICABLE | 07/14/1987 |
| First Atlantic Healthcare Inc | Adp of the snf | NOT APPLICABLE | 02/23/2025 |
| Maine Medical Consultants Pc | Adp of the snf | NOT APPLICABLE | 07/11/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Penobscot County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Katahdin Health Care LLC | Millinocket | 36 | 5 | 5 | 5 | 20 | 55.6 | — | 18 Mar 2026 |
| Westgate Center For Rehab & Alzheimers Care | Bangor | 65 | 5 | 4 | 5 | 18 | 27.7 | — | 13 May 2026 |
| Brewer Center For Health & Rehabilitation, LLC | Brewer | 111 | 4 | 4 | 4 | 31 | 27.9 | — | 23 Jun 2026 |
| Stillwater Health Care | Bangor | 63 | 4 | 3 | 5 | 28 | 44.4 | $11K | 27 Feb 2026 |
| Cummings Health Care Facility | Howland | 34 | 3 | 3 | 2 | 29 | 85.3 | $9K | 11 Jun 2025 |
| Maine Veterans Home - Bangor | Bangor | 120 | 3 | 2 | 5 | 38 | 31.7 | $75K | 16 Dec 2025 |
| Dexter Health Careabuse icon | Dexter | 53 | 2 | 2 | 4 | 40 | 75.5 | $10K | 27 May 2026 |
| Eastside Center For Health & Rehabilitation, LLC | Bangor | 69 | 2 | 2 | 4 | 33 | 47.8 | $11K | 1 Apr 2026 |
All 11 facilities in Penobscot County
Questions and answers
How many deficiencies has Ross Manor been cited for?
38 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Maine median is 29 per facility.
Has Ross Manor been fined?
Yes. CMS lists fines totalling $8K in the period covered.
How does staffing at Ross Manor compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Maine median of 4.2 and a national average of 3.9.
Who operates Ross Manor?
It is part of the First Atlantic Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include First Atlantic Corporation and First Atlantic Healthcare Inc. Individual owners and managers are not listed on this site.
When was Ross Manor last inspected?
The most recent survey or investigation in the CMS record is dated 17 Apr 2025; the most recent standard health survey was 17 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.