Wisconsin › Washington County › West Bend
Samaritan Nursing and Rehab
531 E Washington St, West Bend, WI 53095
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Samaritan Nursing and Rehab is a For-profit, limited liability company nursing home in West Bend, Wisconsin, certified for 131 beds and caring for about 78 residents a day.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.
Inspectors recorded 65 health deficiencies across the three most recent survey cycles (40, 19, 6 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 49.6 per 100 beds, more than the state median of 31.8.
CMS lists 3 penalties in the period covered: fines totalling $210K and 1 payment denial.
Reported nurse staffing is 4.9 hours per resident per day (1.3 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 75.7%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Washington Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 65 | 46 | 21 | 28.7 |
| Citations per 100 beds | 49.6 | 43.4 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.9 | 4.9 | 4.0 | 3.9 |
| RN hours per resident day | 1.3 | 1.3 | 0.9 | 0.7 |
| Nursing staff turnover | 75.7% | 57.1% | 46.2% | 45.8% |
| Fines listed | $210,298 | $0 | $0 | — |
County and state figures are medians across facilities (4 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 May 2026, 29 Jan 2025.
Severity mix: J ×4 D ×46 E ×8 F ×6 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0881 | Implement a program that monitors antibiotic use. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | D | Standard survey | 11 Jun 2026 |
| 18 May 2026 | F0732 | Post nurse staffing information every day. | C | Standard survey | 11 Jun 2026 |
| 20 Apr 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0850 | Hire a qualified full-time social worker in a facility with more than 120 beds. | F | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | E | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 21 Apr 2026 |
| 20 Apr 2026 | F0947 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. | D | Complaint investigation | 21 Apr 2026 |
| 11 Mar 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 12 Mar 2026 |
| 11 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 17 Dec 2025 |
| 11 Nov 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 17 Dec 2025 |
| 11 Nov 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 12 Nov 2025 |
| 11 Nov 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 17 Dec 2025 |
| 16 Oct 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 17 Oct 2025 |
| 16 Oct 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 17 Oct 2025 |
| 16 Oct 2025 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 17 Oct 2025 |
| 16 Oct 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 17 Oct 2025 |
| 16 Oct 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 17 Oct 2025 |
| 16 Oct 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 17 Oct 2025 |
| 26 Aug 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Complaint investigation | 19 Sep 2025 |
| 26 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Complaint investigation | 19 Sep 2025 |
| 26 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 19 Sep 2025 |
| 29 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 29 Aug 2025 |
| 29 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 29 Aug 2025 |
| 23 Apr 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 20 May 2025 |
| 23 Apr 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 May 2025 |
| 23 Apr 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 20 May 2025 |
| 29 Jan 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Feb 2025 |
| 29 Jan 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | 24 Feb 2025 |
| 29 Jan 2025 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 20 Feb 2025 |
| 29 Jan 2025 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 20 Feb 2025 |
| 29 Jan 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 20 Feb 2025 |
| 29 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 20 Feb 2025 |
| 29 Jan 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Complaint investigation | 19 Feb 2025 |
| 29 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 20 Feb 2025 |
| 29 Jan 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 20 Feb 2025 |
| 29 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 Feb 2025 |
| 29 Jan 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Complaint investigation | 20 Feb 2025 |
| 5 Dec 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 20 Dec 2024 |
| 5 Dec 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | D | Complaint investigation | 20 Dec 2024 |
| 16 Oct 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 17 Oct 2024 |
| 2 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 31 Jan 2024 |
| 2 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 1 Feb 2024 |
| 2 Nov 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 1 Dec 2023 |
| 2 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Dec 2023 |
| 2 Nov 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 8 Dec 2023 |
| 2 Nov 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 1 Dec 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 11 Nov 2025 | Payment denial | — | 8 days |
| 16 Oct 2025 | Fine | $134,800 | |
| 16 Oct 2024 | Fine | $75,498 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 75.7%, RNs 76.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 25.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.1% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 6.4% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.3% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 33.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.9% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.1% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. CMS groups this facility with 10 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Samaritan Nursing And Rehab Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Washington County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cedar Lake Health and Rehab Center | West Bend | 75 | 5 | 4 | 5 | 14 | 18.7 | — | 24 Jun 2026 |
| Complete Care At Germantown | Germantown | 121 | 4 | 4 | 2 | 18 | 14.9 | — | 5 Mar 2025 |
| Pavilion At Glacier Valley | Slinger | 106 | 2 | 2 | 3 | 46 | 43.4 | — | 11 Jun 2026 |
All 4 facilities in Washington County
Questions and answers
How many deficiencies has Samaritan Nursing and Rehab been cited for?
65 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Samaritan Nursing and Rehab been fined?
Yes. CMS lists fines totalling $210K in the period covered, plus 1 payment denial.
How does staffing at Samaritan Nursing and Rehab compare?
Reported total nurse staffing is 4.9 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Samaritan Nursing and Rehab?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, limited liability company. Individual owners and managers are not listed on this site.
When was Samaritan Nursing and Rehab last inspected?
The most recent survey or investigation in the CMS record is dated 18 May 2026; the most recent standard health survey was 18 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.