Massachusetts › Essex County › Saugus
Saugus Center
266 Lincoln Avenue, Saugus, MA 01906
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 80 beds, Saugus Center serves Saugus in Essex County, Massachusetts and has taken Medicare and Medicaid residents since 1967.
CMS gives it 1 of 5 stars overall, below the Massachusetts median of 3; the health inspection rating is 1, staffing 3 and quality measures 2.
Inspectors recorded 66 health deficiencies across the three most recent survey cycles (25, 22, 19 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 82.5 per 100 beds, more than the state median of 21.7.
CMS lists 2 penalties in the period covered: fines totalling $66K.
Reported nurse staffing is 3.2 hours per resident per day (0.6 RN), close to the Massachusetts median of 3.7; nursing staff turnover is 30.0%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Essex Co. median | Massachusetts median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 66 | 25 | 27 | 28.7 |
| Citations per 100 beds | 82.5 | 22.1 | 21.7 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.7 | 3.7 | 3.9 |
| RN hours per resident day | 0.6 | 0.6 | 0.6 | 0.7 |
| Nursing staff turnover | 30.0% | 39.0% | 37.7% | 45.8% |
| Fines listed | $65,946 | $8,824 | $0 | — |
County and state figures are medians across facilities (45 in the county, 341 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Massachusetts average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Jun 2025, 9 Jul 2024.
Severity mix: J ×4 G ×2 D ×47 E ×8 F ×3 B ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 16 Jun 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | J | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0730 | Observe each nurse aide's job performance and give regular training. | F | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0881 | Implement a program that monitors antibiotic use. | E | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0770 | Provide timely, quality laboratory services/tests to meet the needs of residents. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 17 Jul 2025 |
| 16 Jun 2025 | F0865 | Have a plan that describes the process for conducting QAPI and QAA activities. | D | Standard survey | 17 Jul 2025 |
| 1 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 29 Apr 2025 |
| 1 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 29 Apr 2025 |
| 9 Jul 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | F | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | E | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 25 Jul 2024 |
| 9 Jul 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 25 Jul 2024 |
| 9 Jul 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 25 Jul 2024 |
| 9 Jul 2024 | F0691 | Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services. | D | Complaint investigation | 25 Jul 2024 |
| 1 Apr 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | G | Complaint investigation | 2 Apr 2024 |
| 1 Apr 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 2 Apr 2024 |
| 1 May 2023 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 29 May 2023 |
| 1 May 2023 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 29 May 2023 |
| 1 May 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | B | Standard survey | 29 May 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 16 Jun 2025 | Fine | $56,407 | |
| 1 Apr 2024 | Fine | $9,539 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Massachusetts average. Turnover: nursing staff 30.0%, RNs 50.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.5% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.3% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 3.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.3% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.4% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.6% | 19.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Lincoln Road Operations Llc.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ma SNF Holdings LLC | 5% or greater direct ownership interest | 100% | 03/15/2024 |
| Celtic Bank Corporation | 5% or greater mortgage interest | NOT APPLICABLE | 09/03/2024 |
| Zenith Care LLC | Operational/managerial control | NOT APPLICABLE | 09/03/2024 |
| Ma SNF Holdings LLC | Adp of the snf | NOT APPLICABLE | 12/10/2024 |
| Zenith Care LLC | Adp of the snf | NOT APPLICABLE | 12/10/2024 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Essex County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Care One At Peabody | Peabody | 150 | 5 | 5 | 3 | 16 | 10.7 | — | 27 Mar 2025 |
| Cedar View Rehabilitation and Healthcare Center | Methuen | 106 | 5 | 5 | 2 | 9 | 8.5 | — | 24 Jan 2025 |
| Jeffrey & Susan Brudnick Center For Living | Peabody | 180 | 5 | 4 | 4 | 19 | 10.6 | $10K | 8 Apr 2026 |
| Lafayette Rehabilitation & Skilled Nursing | Marblehead | 65 | 5 | 5 | 4 | 9 | 13.8 | — | 28 Aug 2024 |
| Life Care Center of the North Shore | Lynn | 123 | 5 | 4 | 4 | 14 | 11.4 | — | 19 Mar 2026 |
| Meadows, The | North Andover | 60 | 5 | 5 | 4 | 0 | 0.0 | — | — |
| Oceanside Rehabilitation and Nursing Center | Rockport | 76 | 5 | 4 | 3 | 30 | 39.5 | — | 10 Jun 2025 |
| Whittier Bradford Transitional Care Unit | Bradford | 20 | 5 | 5 | 4 | 0 | 0.0 | — | — |
All 45 facilities in Essex County
Questions and answers
How many deficiencies has Saugus Center been cited for?
66 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The Massachusetts median is 27 per facility.
Has Saugus Center been fined?
Yes. CMS lists fines totalling $66K in the period covered.
How does staffing at Saugus Center compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Massachusetts median of 3.7 and a national average of 3.9.
Who operates Saugus Center?
Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Ma SNF Holdings LLC and Zenith Care LLC. Individual owners and managers are not listed on this site.
When was Saugus Center last inspected?
The most recent survey or investigation in the CMS record is dated 16 Jun 2025; the most recent standard health survey was 16 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.