Southampton Rehabilitation and Healthcare CenterCMS ratings, inspections and fines
- Address
- 7246 Forest Hill Ave, Richmond, VA 23225
- CCN
- 495423
- Ownership type
- For-profit, partnership
- Certified beds
- 195
- Residents per day
- 182
- CMS flags
- No standard survey in more than 2 years
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Southampton Rehabilitation and Healthcare Center an overall rating of 2 of 5 stars. The last standard survey was on 3 Sep 2021. The latest survey cycle has 19 health citations. The median for nursing homes in Virginia is 11. CMS lists 4 fines with a total of $36,283 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Richmond city median | Virginia median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 2 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 3.0 | 2.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 6 homes in the county, 289 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Virginia median |
|---|---|---|---|
| Cycle 1 (latest) | 3 Sep 2021 | 19 | 11 |
| Cycle 2 | 4 Oct 2018 | 24 | 10 |
| Cycle 3 | No date | 6 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 19 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Feb 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | J | Complaint investigation | 24 Feb 2026 |
| 6 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Complaint investigation | 24 Feb 2026 |
| 6 Feb 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 24 Feb 2026 |
| 6 Feb 2026 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 24 Feb 2026 |
| 3 Sep 2021 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0680 | Ensure the activities program is directed by a qualified professional. | E | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0687 | Provide appropriate foot care. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | F | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0886 | Perform COVID19 testing on residents and staff. | E | Standard survey | 12 Oct 2021 |
Survey cycle 2: 24 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 12 Jun 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 18 Jul 2025 |
| 12 Jun 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 18 Jul 2025 |
| 12 Jun 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | E | Complaint investigation | 18 Jul 2025 |
| 12 Jun 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Complaint investigation | 18 Jul 2025 |
| 12 Jun 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Complaint investigation | 18 Jul 2025 |
| 7 Nov 2024 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 Dec 2024 |
| 7 Nov 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 22 Dec 2024 |
| 7 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 22 Dec 2024 |
| 4 Oct 2018 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0606 | Not hire anyone with a finding of abuse, neglect, exploitation, or theft. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | D | Standard survey | 6 Nov 2018 |
| 4 Oct 2018 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 6 Nov 2018 |
Survey cycle 3: 6 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 8 Jan 2024 |
| 27 Feb 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 8 Jan 2024 |
| 27 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 8 Jan 2024 |
| 27 Feb 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 1 Apr 2024 |
| 27 Feb 2024 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 1 Apr 2024 |
| 27 Feb 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 1 Apr 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 6 Feb 2026 | Fine | $14,151 | |
| 27 Feb 2024 | Fine | $12,106 | |
| 22 Jan 2024 | Fine | $6,774 | |
| 26 Dec 2023 | Fine | $3,252 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Virginia median | Virginia average (CMS) |
|---|---|---|---|
| All nurse staff | 3.02 | 3.40 | 3.76 |
| Registered nurses (RN) | 0.41 | 0.50 | 0.69 |
| Licensed practical nurses (LPN) | 1.02 | 1.00 | |
| Nurse aides | 1.59 | 2.07 | |
| All nurse staff, weekends | 2.76 | 3.00 | 3.29 |
- Nurse staff turnover in a year
- 52.2%
- Nurse staff turnover, Virginia median
- 48.3%
- RN turnover in a year
- 45.0%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Virginia median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.5% | 13.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.5% | 3.4% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 7.2% | 14.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 10.1% | 13.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, partnership
- Legal business name
- Southampton Operator LLC
- Chain
- Marquis Health Services (87 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Skilled Venture LLC | Direct ownership interest | 1 Dec 2022 | |
| M&T Bank | 5% or greater mortgage interest | 1 Dec 2022 | |
| M&T Bank | 5% or greater security interest | 1 Dec 2022 | |
| Marquis Limited LLC | Operational/managerial control | 1 Dec 2022 | |
| Reliant Pro Rehab LLC | Operational/managerial control | 1 Dec 2022 | |
| Marquis Limited LLC | Adp of the snf | 11 Mar 2025 | |
| Quinto Nexgen LLC | Adp of the snf | 1 Dec 2022 | |
| Reliant Pro Rehab LLC | Adp of the snf | 11 Mar 2025 | |
| Rsbrmk Holdings LLC | Adp of the snf | 1 Dec 2022 | |
| Southampton Property LLC | Adp of the snf | 1 Dec 2022 | |
| Tryko Nexgen Holdings LLC | Adp of the snf | 1 Dec 2022 | |
| Ukr Nexgen LLC | Adp of the snf | 1 Dec 2022 |
The site shows organisations only. It does not show the names of persons.
Other homes in Richmond city
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Beaufont Health and Rehabilitation Center | Richmond | 2 of 5 | 15 | $8,197 | 14 May 2024 | |
| Forest Hill Health & Rehabilitation | Richmond | 1 of 5 | 35 | $80,132 | 5 Feb 2025 | |
| The Virginia Home | Richmond | 3 of 5 | 8 | $0 | 19 Jul 2023 | |
| Sitter and Barfoot Veterans Care Center | Richmond | 5 of 5 | 5 | $0 | 5 Jun 2025 | |
| Vcu Health Children's Services at Brook Road | Richmond | 5 of 5 | 0 | $0 | 6 Nov 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Virginia Department of Health: file a complaintThe complaint page of the State Survey Agency for Virginia, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Southampton Rehabilitation and Healthcare Center (CCN 495423). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/southampton-rehabilitation-and-healthcare-center-richmond-va-495423/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Southampton Rehabilitation and Healthcare Center last inspected?
- The latest inspection with a citation in the CMS record was on 6 Feb 2026. It was a complaint investigation. It gave 4 citations. The standard survey before the last one was on 4 Oct 2018. CMS marks the last health inspection of this home as more than 2 years old.
- Who operates Southampton Rehabilitation and Healthcare Center?
- The CMS record gives the ownership type as for-profit, partnership. CMS lists the home in the chain Marquis Health Services. The CMS ownership file names Marquis Limited LLC and Reliant Pro Rehab LLC for operational or managerial control. This site does not show the names of persons.
- Is Southampton Rehabilitation and Healthcare Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Virginia as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.