Southshore Health Care CenterCMS ratings, inspections and fines
- Address
- 115 North Avenue, Rockland, MA 02370
- CCN
- 225215
- Ownership type
- For-profit, corporation
- Certified beds
- 96
- Residents per day
- 86
- CMS flags
- None in the CMS record
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Southshore Health Care Center an overall rating of 1 of 5 stars. The last standard survey was on 27 Aug 2025. The latest survey cycle has 23 health citations. The median for nursing homes in Massachusetts is 6. CMS lists 1 fine of $26,395 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in Massachusetts (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Plymouth County median | Massachusetts median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 1 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 27 homes in the county, 341 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Massachusetts median |
|---|---|---|---|
| Cycle 1 (latest) | 27 Aug 2025 | 23 | 6 |
| Cycle 2 | 27 Jun 2024 | 23 | 8 |
| Cycle 3 | No date | 15 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 |
Survey cycle 1 (latest): 23 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 13 Apr 2026 | F0573 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. | E | Complaint investigation | 15 May 2026 |
| 13 Apr 2026 | F0576 | Ensure residents have reasonable access to and privacy in their use of communication methods. | D | Complaint investigation | 10 Mar 2026 |
| 13 Apr 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 15 May 2026 |
| 13 Apr 2026 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 15 May 2026 |
| 13 Apr 2026 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | E | Complaint investigation | 15 May 2026 |
| 28 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 28 Feb 2026 |
| 27 Aug 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | B | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 3 Oct 2025 |
| 27 Aug 2025 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 3 Oct 2025 |
Survey cycle 2: 23 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 18 Mar 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 27 Feb 2025 |
| 9 Dec 2024 | F0555 | Honor the resident's right to choose his or her attending physician. | D | Complaint investigation | 15 Jan 2025 |
| 9 Dec 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 15 Jan 2025 |
| 23 Sep 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 25 Oct 2024 |
| 27 Jun 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 11 Aug 2024 |
| 27 Jun 2024 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0610 | Respond appropriately to all alleged violations. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | D | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | E | Standard survey | 11 Aug 2024 |
| 27 Jun 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | F | Complaint investigation | 11 Aug 2024 |
Survey cycle 3: 15 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Mar 2024 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Complaint investigation | 16 Apr 2024 |
| 19 Mar 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 16 Apr 2024 |
| 2 Mar 2023 | F0551 | Give the resident's representative the ability to exercise the resident's rights. | D | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | E | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | F | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0641 | Ensure each resident receives an accurate assessment. | C | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0917 | Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space. | E | Standard survey | 10 Apr 2023 |
| 2 Mar 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 10 Apr 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 19 Mar 2024 | Fine | $26,395 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Massachusetts median | Massachusetts average (CMS) |
|---|---|---|---|
| All nurse staff | 3.29 | 3.70 | 3.86 |
| Registered nurses (RN) | 0.68 | 0.60 | 0.65 |
| Licensed practical nurses (LPN) | 0.73 | 0.95 | |
| Nurse aides | 1.88 | 2.26 | |
| All nurse staff, weekends | 2.95 | 3.30 | 3.48 |
- Nurse staff turnover in a year
- 22.2%
- Nurse staff turnover, Massachusetts median
- 37.7%
- RN turnover in a year
- 8.3%
- Administrators who left in a year
- 2
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Massachusetts median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.3% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.6% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.2% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.3% | 14.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 3.8% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 30.5% | 19.6% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Southshore Ma SNF LLC
- Chain
- Athena Healthcare Systems (22 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Athena Health Care Systems Ma LLC | 5% or greater direct ownership interest | 100% | 1 Dec 2010 |
| Athena Health Care Associates, Inc. | Operational/managerial control | 5 Nov 1993 |
The site shows organisations only. It does not show the names of persons.
Other homes in Plymouth County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Webster Park Rehabilitation and Healthcare Center | Rockland | 5 of 5 | 3 | $0 | 6 Apr 2026 | |
| Colony Center for Health and Rehabilitation | Abington | 1 of 5 | 14 | $25,593 | 7 Mar 2025 | |
| Southwood at Norwell Nursing Ctr | Norwell | 5 of 5 | 2 | $0 | 2 Jan 2026 | |
| Queen Anne Nursing Home, Inc | Hingham | 5 of 5 | 0 | $0 | 11 Jun 2025 | |
| Royal Norwell Nursing & Rehabilitation Center LLC | Norwell | 3 of 5 | 3 | $114,868 | 25 Nov 2025 | |
| Linden Ponds | Hingham | 4 of 5 | 4 | $12,735 | 30 Apr 2026 | |
| Champion Rehabilitation and Nursing Center | Brockton | 2 of 5 | 5 | $0 | 16 Sep 2025 | |
| St Joseph Manor Health Care Inc | Brockton | 4 of 5 | 4 | $0 | 11 Dec 2025 | |
| The Guardian Center | Brockton | 1 of 5 | 10 | $0 | 30 Apr 2025 | |
| Brockton Post Acute Care | Brockton | 4 of 5 | 6 | $0 | 16 Apr 2025 | |
| Sachem Center for Health and Rehabilitation | East Bridgewater | 3 of 5 | 6 | $65,753 | 20 May 2026 | |
| Alliance Health at West Acres | Brockton | 4 of 5 | 4 | $0 | 19 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Southshore Health Care Center (CCN 225215). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/southshore-health-care-center-rockland-ma-225215/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Southshore Health Care Center last inspected?
- The latest inspection with a citation in the CMS record was on 13 Apr 2026. It was a complaint investigation. It gave 5 citations. The standard survey before the last one was on 27 Jun 2024.
- Who operates Southshore Health Care Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Athena Healthcare Systems. The CMS ownership file names Athena Health Care Associates, Inc. for operational or managerial control. This site does not show the names of persons.
- Is Southshore Health Care Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 2 homes in Massachusetts as Special Focus Facilities and 10 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.