Tennessee › Shelby County › Memphis
Spring Gate Rehab & Healthcare Center
3909 Covington Pike, Memphis, TN 38135
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Spring Gate Rehab & Healthcare Center, in Memphis, Tennessee, is certified for 206 beds under for-profit, limited liability company ownership and belongs to the Prestige Administrative Services chain.
CMS gives it 1 of 5 stars overall, below the Tennessee median of 3; the health inspection rating is 1, staffing 2 and quality measures 4.
Inspectors recorded 37 health deficiencies across the three most recent survey cycles (23, 10, 4 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 18.0 per 100 beds, more than the state median of 12.2.
CMS lists 3 penalties in the period covered: fines totalling $129K and 1 payment denial.
Reported nurse staffing is 3.9 hours per resident per day (0.8 RN), close to the Tennessee median of 3.6; nursing staff turnover is 67.5%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Shelby Co. median | Tennessee median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 37 | 16 | 13 | 28.7 |
| Citations per 100 beds | 18.0 | 12.8 | 12.2 | 26.8 |
| Total nurse hours per resident day | 3.9 | 3.5 | 3.6 | 3.9 |
| RN hours per resident day | 0.8 | 0.5 | 0.5 | 0.7 |
| Nursing staff turnover | 67.5% | 53.5% | 50.0% | 45.8% |
| Fines listed | $128,974 | $11,196 | $0 | — |
County and state figures are medians across facilities (25 in the county, 303 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Tennessee average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Oct 2024, 24 Sep 2021.
Severity mix: J ×1 G ×2 D ×27 E ×5 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 22 May 2025 |
| 30 Apr 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 22 May 2025 |
| 30 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 22 May 2025 |
| 30 Apr 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 21 Jun 2025 |
| 16 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | G | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | F | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | E | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0712 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. | E | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 14 Nov 2024 |
| 16 Oct 2024 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 14 Nov 2024 |
| 16 Oct 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 3 Jan 2025 |
| 16 Oct 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 3 Jan 2025 |
| 16 Oct 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0732 | Post nurse staffing information every day. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0791 | Provide or obtain dental services for each resident. | D | Complaint investigation | 3 Jan 2025 |
| 16 Oct 2024 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 14 Nov 2024 |
| 16 Oct 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 3 Jan 2025 |
| 24 Sep 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 8 Nov 2021 |
| 24 Sep 2021 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 8 Nov 2021 |
| 24 Sep 2021 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 8 Nov 2021 |
| 24 Sep 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Nov 2021 |
| 24 Sep 2021 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 8 Nov 2021 |
| 3 Oct 2019 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Oct 2019 |
| 3 Oct 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Oct 2019 |
| 3 Oct 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 30 Oct 2019 |
| 3 Oct 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Oct 2019 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 30 Apr 2025 | Fine | $50,749 | |
| 16 Oct 2024 | Payment denial | — | 50 days |
| 16 Oct 2024 | Fine | $78,225 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Tennessee average. Turnover: nursing staff 67.5%, RNs 79.2%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Tennessee median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 6.0% | 12.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.6% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.5% | 1.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.2% | 3.1% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.2% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 4.1% | 15.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 16.4% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 11.2% | 15.6% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Memphis Operator Llc. Chain: Prestige Administrative Services (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| B&Y Healthcare S Corp | 5% or greater direct ownership interest | 50% | 12/31/2019 |
| Cody Healthcare S Corp | 5% or greater direct ownership interest | 50% | 12/31/2019 |
| Northpoint Regional LLC | Operational/managerial control | NOT APPLICABLE | 02/01/2007 |
| Prestige Administrative Services, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Shelby County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Allen Morgan Health and Rehabilitation Center | Memphis | 31 | 5 | 5 | 4 | 3 | 9.7 | — | 11 Feb 2026 |
| Kirby Pines Manor | Memphis | 120 | 5 | 5 | 4 | 2 | 1.7 | — | 3 Jun 2025 |
| Signature Healthcare of Memphis | Memphis | 140 | 5 | 5 | 2 | 7 | 5.0 | — | 13 May 2026 |
| Signature Healthcare of Primacy | Memphis | 120 | 5 | 4 | 2 | 7 | 5.8 | — | 3 Mar 2026 |
| Memphis Jewish Home | Cordova | 160 | 4 | 4 | 4 | 14 | 8.8 | — | 11 Feb 2026 |
| Cordova Wellness and Rehabilitation Center | Cordova | 240 | 3 | 3 | 2 | 12 | 5.0 | — | 15 Apr 2026 |
| Harborview Post Acute | Memphis | 113 | 3 | 2 | 2 | 20 | 17.7 | — | 10 Jun 2026 |
| Parkway Health and Rehabilitation Center | Memphis | 120 | 3 | 3 | 2 | 19 | 15.8 | $68K | 17 Mar 2026 |
All 25 facilities in Shelby County
Questions and answers
How many deficiencies has Spring Gate Rehab & Healthcare Center been cited for?
37 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Tennessee median is 13 per facility.
Has Spring Gate Rehab & Healthcare Center been fined?
Yes. CMS lists fines totalling $129K in the period covered, plus 1 payment denial.
How does staffing at Spring Gate Rehab & Healthcare Center compare?
Reported total nurse staffing is 3.9 hours per resident per day against a Tennessee median of 3.6 and a national average of 3.9.
Who operates Spring Gate Rehab & Healthcare Center?
It is part of the Prestige Administrative Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include B&Y Healthcare S Corp, Cody Healthcare S Corp and Northpoint Regional LLC. Individual owners and managers are not listed on this site.
When was Spring Gate Rehab & Healthcare Center last inspected?
The most recent survey or investigation in the CMS record is dated 30 Apr 2025; the most recent standard health survey was 16 Oct 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.