Missouri › Greene County › Springfield
Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Sunterra Springs Springfield is a For-profit, limited liability company nursing home in Springfield, Missouri, certified for 38 beds and caring for about 37 residents a day.
CMS gives it 4 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 27 health deficiencies across the three most recent survey cycles (11, 11, 5 by cycle, most recent first), none at the actual-harm level. That is 71.1 per 100 beds, more than the state median of 32.1.
CMS lists 9 penalties in the period covered: fines totalling $37K and 1 payment denial.
Reported nurse staffing is 4.0 hours per resident per day (1.2 RN), close to the Missouri median of 3.4; nursing staff turnover is 66.0%.
Compared with county, state and nation
| Measure | This facility | Greene Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 27 | 28 | 31 | 28.7 |
| Citations per 100 beds | 71.1 | 25.0 | 32.1 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.2 | 3.4 | 3.9 |
| RN hours per resident day | 1.2 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 66.0% | 57.3% | 56.1% | 45.8% |
| Fines listed | $36,696 | $0 | $0 | — |
County and state figures are medians across facilities (21 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Jun 2025, 9 Nov 2023.
Severity mix: D ×19 E ×6 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Jul 2025 |
| 2 Jun 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | E | Standard survey | 3 Jun 2025 |
| 2 Jun 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 6 Sep 2025 |
| 2 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 9 Jul 2025 |
| 2 Jun 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | D | Standard survey | 11 Jul 2025 |
| 2 Jun 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 11 Jul 2025 |
| 2 Jun 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 11 Jul 2025 |
| 2 Jun 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 11 Jul 2025 |
| 2 Jun 2025 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 11 Jul 2025 |
| 2 Jun 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 6 Sep 2025 |
| 2 Jun 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 11 Jul 2025 |
| 4 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 18 Apr 2025 |
| 5 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 19 Sep 2024 |
| 5 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 19 Sep 2024 |
| 9 Nov 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | E | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Dec 2023 |
| 9 Nov 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Dec 2023 |
| 12 Sep 2023 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 11 Oct 2023 |
| 12 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 11 Oct 2023 |
| 29 Jul 2021 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 20 Oct 2021 |
| 29 Jul 2021 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Oct 2021 |
| 29 Jul 2021 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 20 Oct 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Jun 2025 | Payment denial | — | 4 days |
| 10 Oct 2023 | Fine | $4,587 | |
| 2 Oct 2023 | Fine | $4,587 | |
| 25 Sep 2023 | Fine | $4,587 | |
| 18 Sep 2023 | Fine | $4,587 | |
| 11 Sep 2023 | Fine | $4,587 | |
| 5 Sep 2023 | Fine | $4,587 | |
| 28 Aug 2023 | Fine | $4,587 | |
| 21 Aug 2023 | Fine | $4,587 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 66.0%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.3% | 1.0% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Sunterra Springfield Oc Llc. Chain: Sunterra Springs (4 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Rmc Enterprises LLC | Direct ownership interest | NOT APPLICABLE | 04/01/2025 |
| Ball Ventures LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Bv Operations LLC. | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Bv Pac Holdings LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Dlb Legacy LLC | Indirect ownership interest | NOT APPLICABLE | 04/01/2025 |
| Rmce Operations LLC | Indirect ownership interest | NOT APPLICABLE | 03/15/2026 |
| Bv Pac Holdings LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Dlb Legacy LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Rmc Enterprises LLC | Adp of the snf | NOT APPLICABLE | 04/01/2025 |
| Rocky Mountain Care LLC | Adp of the snf | NOT APPLICABLE | 07/30/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Greene County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Republic Nursing & Rehab | Republic | 127 | 5 | 4 | 3 | 17 | 13.4 | — | 18 Sep 2025 |
| Springfield Rehabilitation & Health Care Center | Springfield | 146 | 5 | 4 | 4 | 28 | 19.2 | — | 10 Apr 2026 |
| Wilson'S Creek Nursing & Rehab | Springfield | 172 | 5 | 5 | 4 | 18 | 10.5 | — | 30 Nov 2023 |
| Cox Medical Centers Meyer Orthopedic and Surgical | Springfield | 28 | 4 | 4 | 4 | 9 | 32.1 | — | 23 Apr 2026 |
| Manor At Elfindale, The | Springfield | 100 | 4 | 4 | 4 | 10 | 10.0 | — | 17 Nov 2025 |
| Maples Health and Rehabilitation, The | Springfield | 120 | 4 | 3 | 3 | 22 | 18.3 | — | 7 Mar 2025 |
| Maranatha Village, Inc | Springfield | 120 | 4 | 3 | 4 | 26 | 21.7 | $16K | 3 Jun 2025 |
| Ash Grove Healthcare Facility | Ash Grove | 82 | 3 | 4 | 3 | 16 | 19.5 | — | 20 Nov 2025 |
All 21 facilities in Greene County
Questions and answers
How many deficiencies has Sunterra Springs Springfield been cited for?
27 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Sunterra Springs Springfield been fined?
Yes. CMS lists fines totalling $37K in the period covered, plus 1 payment denial.
How does staffing at Sunterra Springs Springfield compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Sunterra Springs Springfield?
It is part of the Sunterra Springs chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Rmc Enterprises LLC, Ball Ventures LLC and Bv Operations LLC.. Individual owners and managers are not listed on this site.
When was Sunterra Springs Springfield last inspected?
The most recent survey or investigation in the CMS record is dated 2 Jun 2025; the most recent standard health survey was 2 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.