Missouri › Greene County › Springfield
Neighborhoods At Quail Creek, The
1514 West Lark, Springfield, MO 65810
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Neighborhoods At Quail Creek, The, in Springfield, Missouri, is certified for 120 beds under for-profit, limited liability company ownership and belongs to the Americare Senior Living chain.
CMS gives it 3 of 5 stars overall, above the Missouri median of 2; the health inspection rating is 3, staffing 4 and quality measures 2.
Inspectors recorded 24 health deficiencies across the three most recent survey cycles (10, 5, 9 by cycle, most recent first), none at the actual-harm level. That is 20.0 per 100 beds, fewer than the state median of 32.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.2 hours per resident per day (0.7 RN), close to the Missouri median of 3.4; nursing staff turnover is 40.0%.
Compared with county, state and nation
| Measure | This facility | Greene Co. median | Missouri median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 2 | 3.0 |
| Health citations, 3 cycles | 24 | 28 | 31 | 28.7 |
| Citations per 100 beds | 20.0 | 25.0 | 32.1 | 26.8 |
| Total nurse hours per resident day | 4.2 | 3.2 | 3.4 | 3.9 |
| RN hours per resident day | 0.7 | 0.5 | 0.4 | 0.7 |
| Nursing staff turnover | 40.0% | 57.3% | 56.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (21 in the county, 487 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Missouri average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Aug 2024, 3 Oct 2022.
Severity mix: D ×11 E ×11 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 26 Jun 2026 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 16 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 29 Sep 2024 |
| 16 Aug 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 29 Sep 2024 |
| 14 May 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Jun 2024 |
| 18 Apr 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 20 Mar 2024 |
| 3 Oct 2022 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Standard survey | 22 Nov 2022 |
| 3 Oct 2022 | F0610 | Respond appropriately to all alleged violations. | E | Standard survey | 22 Nov 2022 |
| 3 Oct 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 22 Nov 2022 |
| 3 Oct 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 22 Nov 2022 |
| 3 Oct 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Nov 2022 |
| 15 Oct 2019 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 20 Nov 2019 |
| 15 Oct 2019 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 20 Nov 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Missouri average. Turnover: nursing staff 40.0%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Missouri median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.9% | 17.6% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.6% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.9% | 1.6% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.7% | 3.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.2% | 1.3% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.7% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.3% | 4.1% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.5% | 21.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: R H Montgomery Properties, Inc. Chain: Americare Senior Living (23 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Americare Systems, Inc. | Operational/managerial control | NOT APPLICABLE | 08/01/1981 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Greene County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Republic Nursing & Rehab | Republic | 127 | 5 | 4 | 3 | 17 | 13.4 | — | 18 Sep 2025 |
| Springfield Rehabilitation & Health Care Center | Springfield | 146 | 5 | 4 | 4 | 28 | 19.2 | — | 10 Apr 2026 |
| Wilson'S Creek Nursing & Rehab | Springfield | 172 | 5 | 5 | 4 | 18 | 10.5 | — | 30 Nov 2023 |
| Cox Medical Centers Meyer Orthopedic and Surgical | Springfield | 28 | 4 | 4 | 4 | 9 | 32.1 | — | 23 Apr 2026 |
| Manor At Elfindale, The | Springfield | 100 | 4 | 4 | 4 | 10 | 10.0 | — | 17 Nov 2025 |
| Maples Health and Rehabilitation, The | Springfield | 120 | 4 | 3 | 3 | 22 | 18.3 | — | 7 Mar 2025 |
| Maranatha Village, Inc | Springfield | 120 | 4 | 3 | 4 | 26 | 21.7 | $16K | 3 Jun 2025 |
| Sunterra Springs Springfield | Springfield | 38 | 4 | 3 | 4 | 27 | 71.1 | $37K | 2 Jun 2025 |
All 21 facilities in Greene County
Questions and answers
How many deficiencies has Neighborhoods At Quail Creek, The been cited for?
24 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Missouri median is 31 per facility.
Has Neighborhoods At Quail Creek, The been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Neighborhoods At Quail Creek, The compare?
Reported total nurse staffing is 4.2 hours per resident per day against a Missouri median of 3.4 and a national average of 3.9.
Who operates Neighborhoods At Quail Creek, The?
It is part of the Americare Senior Living chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Americare Systems, Inc.. Individual owners and managers are not listed on this site.
When was Neighborhoods At Quail Creek, The last inspected?
The most recent survey or investigation in the CMS record is dated 26 Jun 2026; the most recent standard health survey was 16 Aug 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.