North Carolina › Surry County › Mount Airy
Surry Community Health Center By Harborview
542 Allred Mill Road, Mount Airy, NC 27030
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Surry Community Health Center By Harborview is a For-profit, corporation nursing home in Mount Airy, North Carolina, certified for 120 beds and caring for about 112 residents a day.
CMS gives it 1 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 1, staffing 2 and quality measures 2.
Inspectors recorded 33 health deficiencies across the three most recent survey cycles (5, 18, 10 by cycle, most recent first), 9 of them at the actual-harm or immediate-jeopardy level. That is 27.5 per 100 beds, more than the state median of 15.6.
CMS lists 1 penalty in the period covered: fines totalling $145K.
Reported nurse staffing is 3.1 hours per resident per day (0.3 RN), close to the North Carolina median of 3.5; nursing staff turnover is 36.6%.
CMS flags that the facility is a Special Focus Facility candidate.
Compared with county, state and nation
| Measure | This facility | Surry Co. median | North Carolina median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 33 | 10 | 16 | 28.7 |
| Citations per 100 beds | 27.5 | 8.3 | 15.6 | 26.8 |
| Total nurse hours per resident day | 3.1 | 3.7 | 3.5 | 3.9 |
| RN hours per resident day | 0.3 | 0.7 | 0.5 | 0.7 |
| Nursing staff turnover | 36.6% | 34.8% | 48.6% | 45.8% |
| Fines listed | $145,262 | $5,597 | $8,512 | — |
County and state figures are medians across facilities (5 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 11 Jun 2025, 27 Mar 2024.
Severity mix: J ×2 K ×6 G ×1 D ×17 E ×4 F ×1 B ×1 C ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 11 Jun 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 14 Jul 2025 |
| 11 Jun 2025 | F0605 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. | D | Standard survey | 14 Jul 2025 |
| 11 Jun 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Jul 2025 |
| 11 Jun 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 14 Jul 2025 |
| 11 Jun 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Complaint investigation | 14 Jul 2025 |
| 27 Mar 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | K | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | K | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | K | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | K | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | K | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0880 | Provide and implement an infection prevention and control program. | K | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | J | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0604 | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. | J | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | G | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0867 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. | F | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0641 | Ensure each resident receives an accurate assessment. | B | Standard survey | 24 Apr 2024 |
| 27 Mar 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 24 Apr 2024 |
| 27 Mar 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 24 Apr 2024 |
| 1 Dec 2022 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 26 Dec 2022 |
| 1 Dec 2022 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 26 Dec 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 27 Mar 2024 | Fine | $145,262 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 36.6%, RNs 44.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | North Carolina median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 27.1% | 14.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.6% | 1.8% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.5% | 3.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.8% | 1.1% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 30.7% | 17.0% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.3% | 5.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.5% | 13.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Surry Community Health Center By Harborview, Llc. Chain: Harborview Health Systems (22 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ga Nc 14, LLC | 5% or greater direct ownership interest | 100% | 03/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Surry County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Chatham Nursing & Rehabilitation | Elkin | 99 | 5 | 5 | 4 | 1 | 1.0 | — | 22 Jun 2023 |
| Northern Regional Hospital | Mount Airy | 33 | 5 | 5 | 5 | 1 | 3.0 | — | 28 Mar 2025 |
| Central Continuing Care | Mount Airy | 120 | 3 | 4 | 4 | 10 | 8.3 | $6K | 11 Sep 2025 |
| Pruitthealth-Elkin | Elkin | 100 | 3 | 3 | 3 | 11 | 11.0 | $16K | 5 Jun 2025 |
All 5 facilities in Surry County
Questions and answers
How many deficiencies has Surry Community Health Center By Harborview been cited for?
33 health deficiencies across the three most recent survey cycles, 9 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.
Has Surry Community Health Center By Harborview been fined?
Yes. CMS lists fines totalling $145K in the period covered.
How does staffing at Surry Community Health Center By Harborview compare?
Reported total nurse staffing is 3.1 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.
Who operates Surry Community Health Center By Harborview?
It is part of the Harborview Health Systems chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ga Nc 14, LLC. Individual owners and managers are not listed on this site.
When was Surry Community Health Center By Harborview last inspected?
The most recent survey or investigation in the CMS record is dated 11 Jun 2025; the most recent standard health survey was 11 Jun 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.