Elder Care Record

Pennsylvania › Chester County › Honey Brook

Tel Hai Retirement Community

1200 Tel Hai Circle, Honey Brook, PA 19344

CCN 395562 · Non-profit, corporation · 119 certified beds · chain Friends Services For The Aging

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Tel Hai Retirement Community is a Non-profit, corporation nursing home in Honey Brook, Pennsylvania, certified for 119 beds and caring for about 68 residents a day.

CMS gives it 5 of 5 stars overall, above the Pennsylvania median of 3; the health inspection rating is 5, staffing 5 and quality measures 3.

Inspectors recorded 0 health deficiencies across the three most recent survey cycles (0, 0, 0 by cycle, most recent first), none at the actual-harm level. That is 0.0 per 100 beds, fewer than the state median of 22.2.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 5.4 hours per resident per day (1.5 RN), above the Pennsylvania median of 3.6; nursing staff turnover is 25.0%.

0health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
5.4nurse hours per resident per daystate median 3.6
57%occupancy (residents ÷ beds)68 residents a day

Compared with county, state and nation

MeasureThis facilityChester Co. medianPennsylvania medianUS average
Overall star rating5533.0
Health citations, 3 cycles0142628.7
Citations per 100 beds0.013.322.226.8
Total nurse hours per resident day5.43.73.63.9
RN hours per resident day1.50.90.70.7
Nursing staff turnover25.0%43.8%44.3%45.8%
Fines listed$0$0$0—

County and state figures are medians across facilities (20 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)0
Cycle 20
Cycle 30

Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Nov 2025, 1 Nov 2024.

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

No health deficiencies in the current record.

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing5.41 h
Nurse aides3.01 h
LPN0.9 h
RN1.5 h
Weekend total4.93 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 25.0%, RNs 13.8%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityPennsylvania medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay31.5%15.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.6%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.2%1.1%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.4%2.9%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.6%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay25.3%16.1%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.6%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.9%17.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Chain: Friends Services For The Aging (5 facilities).

OrganisationRole in the CMS recordInterestSince
Manufacturers & Traders Trust Company5% or greater mortgage interestNOT APPLICABLE02/05/2008
Friends Services For the AgingOperational/managerial controlNOT APPLICABLE01/01/2020
Baker Tilly Advisory Group LPAdp of the snfNOT APPLICABLE01/01/2025
Covenant Alliance Rehab East LLCAdp of the snfNOT APPLICABLE01/01/2025
Friends Services For the AgingAdp of the snfNOT APPLICABLE04/14/2025
Manufacturers & Traders Trust CompanyAdp of the snfNOT APPLICABLE04/14/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Chester County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
CrosslandsKennett Square60545813.3$13K20 Feb 2026
Hickory House Nursing HomeHoney Brook1105431614.5—14 May 2026
Inn At Freedom Village,TheWest Brandywine6054558.3—13 Sep 2024
Kendal At LongwoodKennett Square5355535.7—2 Feb 2024
Park Lane Post Acute LLCWest Chester685432536.8—7 May 2026
Pocopson HomeWest Chester27554551.8$16K22 Mar 2024
Preston ResidenceWest Grove38545615.8—13 Jun 2025
Southeastern Pennsylvania Veteran'S CenterSpring City238535145.9$16K7 Oct 2025

All 20 facilities in Chester County

Questions and answers

How many deficiencies has Tel Hai Retirement Community been cited for?

0 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.

Has Tel Hai Retirement Community been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Tel Hai Retirement Community compare?

Reported total nurse staffing is 5.4 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.

Who operates Tel Hai Retirement Community?

It is part of the Friends Services For The Aging chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Friends Services For the Aging. Individual owners and managers are not listed on this site.

When was Tel Hai Retirement Community last inspected?

No survey dates are in the current CMS record.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.