Arkansas › Garland County › Hot Springs
The Pines Nursing and Rehabilitation Center
524 Carpenter Dam Road, Hot Springs, AR 71901
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 125 beds, The Pines Nursing and Rehabilitation Center serves Hot Springs in Garland County, Arkansas and has taken Medicare and Medicaid residents since 1994.
CMS gives it 4 of 5 stars overall, equal to the Arkansas median; the health inspection rating is 3, staffing 4 and quality measures 5.
Inspectors recorded 15 health deficiencies across the three most recent survey cycles (4, 7, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 12.0 per 100 beds, fewer than the state median of 15.7.
CMS lists 1 penalty in the period covered: fines totalling $14K.
Reported nurse staffing is 4.0 hours per resident per day (0.5 RN), close to the Arkansas median of 3.9; nursing staff turnover is 48.4%.
Compared with county, state and nation
| Measure | This facility | Garland Co. median | Arkansas median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 3 | 4 | 3.0 |
| Health citations, 3 cycles | 15 | 17 | 17 | 28.7 |
| Citations per 100 beds | 12.0 | 19.8 | 15.7 | 26.8 |
| Total nurse hours per resident day | 4.0 | 3.8 | 3.9 | 3.9 |
| RN hours per resident day | 0.5 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 48.4% | 48.5% | 48.2% | 45.8% |
| Fines listed | $13,863 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arkansas average per facility for the same cycle, as published by CMS. Standard health survey dates: 2 Apr 2025, 23 Feb 2024.
Severity mix: J ×1 D ×3 E ×9 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 2 May 2025 |
| 2 Apr 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | E | Standard survey | 2 May 2025 |
| 2 Apr 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 2 May 2025 |
| 2 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 2 May 2025 |
| 29 Aug 2024 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 20 Aug 2024 |
| 29 Aug 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 28 Sep 2024 |
| 29 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 28 Sep 2024 |
| 23 Feb 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Apr 2024 |
| 23 Feb 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | E | Standard survey | 12 Apr 2024 |
| 23 Feb 2024 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 12 Apr 2024 |
| 23 Feb 2024 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 12 Apr 2024 |
| 9 Dec 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 5 Jan 2023 |
| 9 Dec 2022 | F0760 | Ensure that residents are free from significant medication errors. | E | Standard survey | 5 Jan 2023 |
| 9 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 5 Jan 2023 |
| 9 Dec 2022 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 5 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 29 Aug 2024 | Fine | $13,863 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arkansas average. Turnover: nursing staff 48.4%, RNs 45.5%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arkansas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 5.1% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.0% | 3.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 5.8% | 8.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.2% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.3% | 8.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Pines Snf Operations, Llc. Chain: Southern Administrative Services (35 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| 4p2t1 Ops Holding LP | 5% or greater direct ownership interest | 100% | 09/01/2019 |
| Jej Assets LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/01/2022 |
| Alexark1 LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2022 |
| Jej Management, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Garland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Blossoms At Hot Springs Rehab and Nursing Cent | Hot Springs | 152 | 5 | 5 | 3 | 8 | 5.3 | — | 12 Dec 2024 |
| Lake Hamilton Health and Rehab | Hot Springs | 84 | 3 | 3 | 3 | 22 | 26.2 | — | 21 May 2025 |
| Quapaw Care and Rehabilitation Center LLC | Hot Springs | 126 | 3 | 3 | 3 | 25 | 19.8 | — | 24 Jul 2025 |
| The Blossoms At the Village Rehab & Nursing Center | Hot Springs | 120 | 3 | 4 | 2 | 16 | 13.3 | — | 19 Dec 2025 |
| The Springs of Park Ave | Hot Springs | 95 | 3 | 3 | 3 | 23 | 24.2 | — | 6 Aug 2025 |
| The Springs of Red Oak | Hot Springs | 80 | 3 | 3 | 2 | 18 | 22.5 | $15K | 14 May 2026 |
| Belvedere Nursing and Rehabilitation Center, LLC | Hot Springs | 120 | 2 | 2 | 3 | 17 | 14.2 | $207K | 7 May 2026 |
| Lake Forest Senior Living At Hot Springs Village | Hot Springs Village | 50 | 2 | 2 | 2 | 12 | 24.0 | $14K | 5 Sep 2025 |
All 9 facilities in Garland County
Questions and answers
How many deficiencies has The Pines Nursing and Rehabilitation Center been cited for?
15 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Arkansas median is 17 per facility.
Has The Pines Nursing and Rehabilitation Center been fined?
Yes. CMS lists fines totalling $14K in the period covered.
How does staffing at The Pines Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 4.0 hours per resident per day against a Arkansas median of 3.9 and a national average of 3.9.
Who operates The Pines Nursing and Rehabilitation Center?
It is part of the Southern Administrative Services chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include 4p2t1 Ops Holding LP, Jej Assets LP and Alexark1 LLC. Individual owners and managers are not listed on this site.
When was The Pines Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 2 Apr 2025; the most recent standard health survey was 2 Apr 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.