Arkansas › Garland County › Hot Springs
The Springs of Red Oak
260 Lakepark Drive, Hot Springs, AR 71901
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Springs of Red Oak is a For-profit, corporation nursing home in Hot Springs, Arkansas, certified for 80 beds and caring for about 53 residents a day.
CMS gives it 3 of 5 stars overall, below the Arkansas median of 4; the health inspection rating is 3, staffing 2 and quality measures 2.
Inspectors recorded 18 health deficiencies across the three most recent survey cycles (2, 8, 8 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 22.5 per 100 beds, more than the state median of 15.7.
CMS lists 1 penalty in the period covered: fines totalling $15K.
Reported nurse staffing is 3.7 hours per resident per day (0.3 RN), close to the Arkansas median of 3.9; nursing staff turnover is 78.3%.
Compared with county, state and nation
| Measure | This facility | Garland Co. median | Arkansas median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 4 | 3.0 |
| Health citations, 3 cycles | 18 | 17 | 17 | 28.7 |
| Citations per 100 beds | 22.5 | 19.8 | 15.7 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.8 | 3.9 | 3.9 |
| RN hours per resident day | 0.3 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 78.3% | 48.5% | 48.2% | 45.8% |
| Fines listed | $14,935 | $0 | $0 | — |
County and state figures are medians across facilities (9 in the county, 221 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Arkansas average per facility for the same cycle, as published by CMS. Standard health survey dates: 14 May 2026, 9 Jan 2025.
Severity mix: J ×1 D ×11 E ×4 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 14 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Jun 2026 |
| 14 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 11 Jun 2026 |
| 9 Jan 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0661 | Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0732 | Post nurse staffing information every day. | D | Standard survey | 9 Feb 2025 |
| 9 Jan 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 9 Feb 2025 |
| 23 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 23 Mar 2024 |
| 23 Feb 2024 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | E | Standard survey | 23 Mar 2024 |
| 23 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 23 Mar 2024 |
| 23 Feb 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Mar 2024 |
| 23 Feb 2024 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 23 Mar 2024 |
| 8 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 4 Dec 2023 |
| 8 Feb 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 8 Mar 2024 |
| 8 Feb 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Complaint investigation | 8 Mar 2024 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 8 Feb 2024 | Fine | $14,935 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Arkansas average. Turnover: nursing staff 78.3%, RNs 80.0%; 2 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Arkansas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.1% | 8.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.1% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.5% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.6% | 3.8% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.6% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 8.7% | 8.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.9% | 3.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 18.9% | 8.1% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Red Oak Healthcare Llc. Chain: The Springs Arkansas (26 facilities).
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Garland County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| The Blossoms At Hot Springs Rehab and Nursing Cent | Hot Springs | 152 | 5 | 5 | 3 | 8 | 5.3 | — | 12 Dec 2024 |
| The Pines Nursing and Rehabilitation Center | Hot Springs | 125 | 4 | 3 | 4 | 15 | 12.0 | $14K | 2 Apr 2025 |
| Lake Hamilton Health and Rehab | Hot Springs | 84 | 3 | 3 | 3 | 22 | 26.2 | — | 21 May 2025 |
| Quapaw Care and Rehabilitation Center LLC | Hot Springs | 126 | 3 | 3 | 3 | 25 | 19.8 | — | 24 Jul 2025 |
| The Blossoms At the Village Rehab & Nursing Center | Hot Springs | 120 | 3 | 4 | 2 | 16 | 13.3 | — | 19 Dec 2025 |
| The Springs of Park Ave | Hot Springs | 95 | 3 | 3 | 3 | 23 | 24.2 | — | 6 Aug 2025 |
| Belvedere Nursing and Rehabilitation Center, LLC | Hot Springs | 120 | 2 | 2 | 3 | 17 | 14.2 | $207K | 7 May 2026 |
| Lake Forest Senior Living At Hot Springs Village | Hot Springs Village | 50 | 2 | 2 | 2 | 12 | 24.0 | $14K | 5 Sep 2025 |
All 9 facilities in Garland County
Questions and answers
How many deficiencies has The Springs of Red Oak been cited for?
18 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Arkansas median is 17 per facility.
Has The Springs of Red Oak been fined?
Yes. CMS lists fines totalling $15K in the period covered.
How does staffing at The Springs of Red Oak compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Arkansas median of 3.9 and a national average of 3.9.
Who operates The Springs of Red Oak?
It is part of the The Springs Arkansas chain. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was The Springs of Red Oak last inspected?
The most recent survey or investigation in the CMS record is dated 14 May 2026; the most recent standard health survey was 14 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.