Elder Care Record

Texas › Bexar County › San Antonio

The Rio At Mission Trails

6211 S New Braunfels Ave, San Antonio, TX 78223

CCN 676297 · Government, hospital district · 124 certified beds · chain Creative Solutions In Healthcare

Located in a hospital
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 124 beds, The Rio At Mission Trails serves San Antonio in Bexar County, Texas and has taken Medicare and Medicaid residents since 2011.

CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 1 and quality measures 4.

Inspectors recorded 34 health deficiencies across the three most recent survey cycles (18, 11, 5 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 27.4 per 100 beds, about the same as the state median of 22.5.

CMS lists 2 penalties in the period covered: fines totalling $154K.

Reported nurse staffing is 3.7 hours per resident per day (0.2 RN), close to the Texas median of 3.3; nursing staff turnover is 97.2%.

34health deficiencies, 3 survey cycles3 at actual harm or worse
$154Kfines listed by CMS2 penalties in period
3.7nurse hours per resident per daystate median 3.3
67%occupancy (residents ÷ beds)83 residents a day

Compared with county, state and nation

MeasureThis facilityBexar Co. medianTexas medianUS average
Overall star rating1233.0
Health citations, 3 cycles34382528.7
Citations per 100 beds27.432.622.526.8
Total nurse hours per resident day3.73.33.33.9
RN hours per resident day0.20.40.40.7
Nursing staff turnover97.2%50.0%52.1%45.8%
Fines listed$153,825$15,616$16,801—

County and state figures are medians across facilities (62 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)18
Cycle 211
Cycle 35

Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Mar 2026, 18 Dec 2024.

Severity mix: J ×3 D ×23 E ×6 B ×2

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
23 Jun 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation13 Jul 2026
23 Jun 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation13 Jul 2026
7 May 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation21 May 2026
7 May 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation21 May 2026
17 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation19 Apr 2026
17 Apr 2026F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation31 May 2026
7 Apr 2026F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation1 May 2026
25 Mar 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey8 Apr 2026
25 Mar 2026F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.EStandard survey22 Apr 2026
25 Mar 2026F0759Ensure medication error rates are not 5 percent or greater.EStandard survey8 Apr 2026
25 Mar 2026F0760Ensure that residents are free from significant medication errors.EStandard survey8 Apr 2026
25 Mar 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey8 Apr 2026
25 Mar 2026F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey22 Apr 2026
25 Mar 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey8 Apr 2026
25 Mar 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.BStandard survey22 Apr 2026
25 Mar 2026F0919Make sure that a working call system is available in each resident's bathroom and bathing area.BStandard survey8 Apr 2026
19 Mar 2026F0641Ensure each resident receives an accurate assessment.DComplaint investigation24 Mar 2026
19 Mar 2026F0880Provide and implement an infection prevention and control program.DComplaint investigation24 Mar 2026
10 Apr 2025F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation3 Mar 2025
10 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Mar 2025
24 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation28 Feb 2025
24 Feb 2025F0695Provide safe and appropriate respiratory care for a resident when needed.JComplaint investigation28 Feb 2025
18 Dec 2024F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey6 Jan 2025
18 Dec 2024F0641Ensure each resident receives an accurate assessment.DStandard survey6 Jan 2025
18 Dec 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Jan 2025
18 Dec 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey6 Jan 2025
18 Dec 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.DStandard survey6 Jan 2025
18 Dec 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey6 Jan 2025
21 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation25 Nov 2024
14 Jul 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation16 Jul 2024
14 Jul 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation16 Jul 2024
14 Jul 2024F0825Provide or get specialized rehabilitative services as required for a resident.DComplaint investigation16 Jul 2024
20 Jun 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.JComplaint investigation28 Jun 2024
15 Nov 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey16 Nov 2023

Penalties

DateTypeAmountDetail
24 Feb 2025Fine$96,694
20 Jun 2024Fine$57,131

Staffing

Total nursing3.71 h
Nurse aides2.14 h
LPN1.32 h
RN0.25 h
Weekend total3.12 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 97.2%, RNs 100.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityTexas medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay9.3%14.9%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.0%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.7%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%0.7%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.3%12.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay5.8%3.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay4.6%8.3%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: government, hospital district. Legal business name: West Wharton County Hospital District. Chain: Creative Solutions In Healthcare (149 facilities).

No organisations are listed in the CMS ownership record for this facility.

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bexar County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Army Residence CommunitySan Antonio915541819.8—5 Jun 2025
Coronado At Stone OakSan Antonio1125432421.4—28 Jan 2026
Lakeside Nursing and Rehabilitation CenterSan Antonio1185422319.5$15K5 Jun 2026
The Mission At Blue Skies of Texas EastSan Antonio805442531.3$17K8 Aug 2025
Morningside ManorSan Antonio1474332617.7$5K11 Apr 2026
Pecan Valley Rehabilitation and HealthcareSan Antonio1244412520.2—29 Apr 2026
Remington Transitional Care of San AntonioSan Antonio604332338.3—15 Dec 2025
San Pedro ManorSan Antonio1504323020.0$24K30 Apr 2026

All 62 facilities in Bexar County

Questions and answers

How many deficiencies has The Rio At Mission Trails been cited for?

34 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.

Has The Rio At Mission Trails been fined?

Yes. CMS lists fines totalling $154K in the period covered.

How does staffing at The Rio At Mission Trails compare?

Reported total nurse staffing is 3.7 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.

Who operates The Rio At Mission Trails?

It is part of the Creative Solutions In Healthcare chain. Ownership type is government, hospital district. Individual owners and managers are not listed on this site.

When was The Rio At Mission Trails last inspected?

The most recent survey or investigation in the CMS record is dated 23 Jun 2026; the most recent standard health survey was 25 Mar 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.