The Terraces of Los GatosCMS ratings, inspections and fines
- Address
- 800 Blossom Hill Road, Los Gatos, CA 95032
- CCN
- 555547
- Ownership type
- Non-profit, corporation
- Certified beds
- 59
- Chain
- Humangood
- Residents per day
- 48
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives The Terraces of Los Gatos an overall rating of 5 of 5 stars. The last standard survey was on 9 Jan 2025. The latest survey cycle has 0 health citations. The median for nursing homes in California is 14. CMS lists 2 fines with a total of $32,487 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Changes in the CMS recordFeed of changes in California (RSS)
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Santa Clara County median | California median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 5 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 5 | 4.0 | 3.0 | 2.9 |
| Quality measure rating | 5 | 5.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 50 homes in the county, 1,165 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | California median |
|---|---|---|---|
| Cycle 1 (latest) | 9 Jan 2025 | 0 | 14 |
| Cycle 2 | 14 Nov 2022 | 12 | 14 |
| Cycle 3 | No date | 18 | 15 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | F0 | ||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 2: 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 14 Nov 2022 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 14 Nov 2022 |
| 14 Nov 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | E | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 Dec 2022 |
| 14 Nov 2022 | F0882 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. | D | Standard survey | 31 Dec 2022 |
Survey cycle 3: 18 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Mar 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Apr 2024 |
| 21 Mar 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 4 Apr 2024 |
| 9 Nov 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 27 Nov 2023 |
| 9 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | G | Complaint investigation | 27 Nov 2023 |
| 22 Aug 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Complaint investigation | 21 Sep 2023 |
| 19 Dec 2019 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 23 Jan 2020 |
| 19 Dec 2019 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 23 Jan 2020 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 9 Nov 2023 | Fine | $8,190 | |
| 22 Aug 2023 | Fine | $24,297 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | California median | California average (CMS) |
|---|---|---|---|
| All nurse staff | 4.73 | 4.20 | 4.52 |
| Registered nurses (RN) | 1.08 | 0.50 | 0.67 |
| Licensed practical nurses (LPN) | 1.03 | 1.20 | |
| Nurse aides | 2.61 | 2.65 | |
| All nurse staff, weekends | 4.17 | 3.80 | 4.09 |
- Nurse staff turnover in a year
- 30.4%
- Nurse staff turnover, California median
- 36.4%
- RN turnover in a year
- 18.2%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | California median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.1% | 8.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.5% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 1.3% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.3% | 0.8% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.6% | 3.6% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 4.9% | 9.1% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Setting
- Continuing care retirement community
- Chain
- Humangood (17 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Humangood | 5% or greater indirect ownership interest | 100% | 1 May 2016 |
| U.S. Bank | 5% or greater security interest | 1 Apr 2018 | |
| Baker Tilly Advisory Group, LP | Adp of the snf | 21 Mar 2025 | |
| Baker Tilly Us LLP | Adp of the snf | 15 Oct 2024 | |
| Hansen | Adp of the snf | 27 Mar 2017 | |
| Humangood | Adp of the snf | 28 Apr 2025 | |
| U.S. Bank | Adp of the snf | 1 Apr 2018 | |
| Washington Federal | Adp of the snf | 27 Oct 2020 |
The site shows organisations only. It does not show the names of persons.
Other homes in Santa Clara County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Vasona Creek Healthcare Center | Los Gatos | 2 of 5 | 11 | $0 | 31 Oct 2024 | |
| Stonebrook Health and Rehabilitation | Los Gatos | 5 of 5 | 14 | $0 | 1 Aug 2025 | |
| Woodlands Healthcare Center | Los Gatos | 5 of 5 | 3 | $0 | 12 Feb 2025 | |
| Plum Tree Care Center | San Jose | 5 of 5 | 10 | $8,018 | 28 Mar 2025 | |
| Almaden Health and Rehabilitation Center | San Jose | 4 of 5 | 9 | $0 | 28 Jan 2025 | |
| Childrens HC Org No CA -Pediatric Hospital D/P SNF | Campbell | 5 of 5 | 5 | $3,145 | 26 Jul 2024 | |
| Camden Postacute Care, Inc | Campbell | 4 of 5 | 17 | $0 | 16 May 2025 | |
| Saratoga Retirement Community Health Center | Saratoga | 5 of 5 | 1 | $0 | 8 Jan 2025 | |
| Baywood Post Acute | Campbell | 3 of 5 | 14 | $0 | 4 Apr 2025 | |
| Childrens HC Org No CA Saratoga Pediatric Subacute | Saratoga | 5 of 5 | 5 | $0 | 10 Feb 2026 | |
| The Villas at Saratoga Skilled Nsg & Assisted Lvg | Saratoga | 1 of 5 | 31 | $40,323 | 20 Dec 2024 | |
| Lincoln Glen Skilled Nursing | San Jose | 5 of 5 | 11 | $0 | 24 Mar 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of The Terraces of Los Gatos (CCN 555547). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/the-terraces-of-los-gatos-los-gatos-ca-555547/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was The Terraces of Los Gatos last inspected?
- The latest inspection with a citation in the CMS record was on 21 Mar 2024. It was a complaint investigation. It gave 2 citations. The standard survey before the last one was on 14 Nov 2022.
- Who operates The Terraces of Los Gatos?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Humangood. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is The Terraces of Los Gatos a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 5 homes in California as Special Focus Facilities and 31 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.