Michigan › Emmet County › Petoskey
The Villa At the Bay
1500 Spring Street, Petoskey, MI 49770
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 110 beds, The Villa At the Bay serves Petoskey in Emmet County, Michigan and has taken Medicare and Medicaid residents since 1983.
CMS gives it 2 of 5 stars overall, below the Michigan median of 3; the health inspection rating is 1, staffing 3 and quality measures 5.
Inspectors recorded 59 health deficiencies across the three most recent survey cycles (20, 14, 25 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 53.6 per 100 beds, more than the state median of 29.4.
CMS lists 5 penalties in the period covered: fines totalling $241K and 3 payment denials.
Reported nurse staffing is 3.7 hours per resident per day (0.6 RN), close to the Michigan median of 3.8; nursing staff turnover is 64.7%.
Compared with county, state and nation
| Measure | This facility | Emmet Co. median | Michigan median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 59 | 59 | 29 | 28.7 |
| Citations per 100 beds | 53.6 | 53.6 | 29.4 | 26.8 |
| Total nurse hours per resident day | 3.7 | 5.1 | 3.8 | 3.9 |
| RN hours per resident day | 0.6 | 1.6 | 0.7 | 0.7 |
| Nursing staff turnover | 64.7% | 64.7% | 44.6% | 45.8% |
| Fines listed | $241,488 | $241,488 | $0 | — |
County and state figures are medians across facilities (2 in the county, 422 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Michigan average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 May 2025, 17 Jul 2024.
Severity mix: G ×4 D ×36 E ×9 F ×10
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 28 Apr 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | 19 May 2026 |
| 28 Apr 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 May 2026 |
| 26 Nov 2025 | F0603 | Protect each resident from separation (from other residents, his/her room, or confinement to his/her room). | D | Complaint investigation | 2 Dec 2025 |
| 22 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 25 Jun 2025 |
| 22 May 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | F | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 18 Jul 2025 |
| 22 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 18 Jul 2025 |
| 22 May 2025 | F0906 | Provide enough power supply for lighting all entrances and exits; equipment for fire detection and alarm systems, and extinguishers. | F | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | F | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 9 Jul 2025 |
| 22 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 9 Jul 2025 |
| 22 May 2025 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 25 Jun 2025 |
| 22 May 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 18 Jul 2025 |
| 22 May 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 18 Jul 2025 |
| 20 Feb 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 8 Apr 2025 |
| 20 Feb 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 14 Mar 2025 |
| 20 Feb 2025 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Complaint investigation | 14 Mar 2025 |
| 20 Feb 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Complaint investigation | 14 Mar 2025 |
| 20 Feb 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 14 Mar 2025 |
| 17 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 13 Aug 2024 |
| 17 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Aug 2024 |
| 17 Jul 2024 | F0851 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. | F | Standard survey | 13 Aug 2024 |
| 17 Jul 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 22 Aug 2024 |
| 17 Jul 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 13 Aug 2024 |
| 17 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 14 Jul 2024 |
| 17 Jul 2024 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 22 Aug 2024 |
| 17 Jul 2024 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 13 Aug 2024 |
| 17 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Aug 2024 |
| 8 May 2024 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 5 Jun 2024 |
| 8 May 2024 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | E | Complaint investigation | 5 Jun 2024 |
| 8 May 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 5 Jun 2024 |
| 20 Dec 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 5 Jan 2024 |
| 20 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0565 | Honor the resident's right to organize and participate in resident/family groups in the facility. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Oct 2023 |
| 20 Sep 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 13 Oct 2023 |
| 20 Sep 2023 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Complaint investigation | 13 Oct 2023 |
| 20 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0791 | Provide or obtain dental services for each resident. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | D | Standard survey | 13 Oct 2023 |
| 20 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 13 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 22 May 2025 | Payment denial | — | 29 days |
| 22 May 2025 | Fine | $110,448 | |
| 20 Feb 2025 | Payment denial | — | 18 days |
| 20 Feb 2025 | Fine | $131,040 | |
| 17 Jul 2024 | Payment denial | — | 26 days |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Michigan average. Turnover: nursing staff 64.7%, RNs 58.3%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Michigan median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 7.8% | 9.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.1% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 7.2% | 2.6% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.8% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 12.3% | 10.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 3.5% | 4.7% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.9% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Petoskey Opco Llc. Chain: Villa Healthcare (18 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Omnia Opco Holdings LLC | 5% or greater direct ownership interest | 100% | 07/01/2023 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Emmet County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Bay Bluffs-Emmet County Medical Care Facility | Harbor Springs | 120 | 4 | 2 | 5 | 19 | 15.8 | — | 13 May 2026 |
All 2 facilities in Emmet County
Questions and answers
How many deficiencies has The Villa At the Bay been cited for?
59 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Michigan median is 29 per facility.
Has The Villa At the Bay been fined?
Yes. CMS lists fines totalling $241K in the period covered, plus 3 payment denials.
How does staffing at The Villa At the Bay compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Michigan median of 3.8 and a national average of 3.9.
Who operates The Villa At the Bay?
It is part of the Villa Healthcare chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Omnia Opco Holdings LLC. Individual owners and managers are not listed on this site.
When was The Villa At the Bay last inspected?
The most recent survey or investigation in the CMS record is dated 28 Apr 2026; the most recent standard health survey was 22 May 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.