Kentucky › Jefferson County › Louisville
The Willows At Springhurst
3001 N. Hurstbourne Parkway, Louisville, KY 40241
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
The Willows At Springhurst, in Louisville, Kentucky, is certified for 52 beds under for-profit, corporation ownership and belongs to the Trilogy Health Services chain.
CMS gives it 3 of 5 stars overall, equal to the Kentucky median; the health inspection rating is 2, staffing 4 and quality measures 5.
Inspectors recorded 11 health deficiencies across the three most recent survey cycles (4, 5, 2 by cycle, most recent first), none at the actual-harm level. That is 21.2 per 100 beds, more than the state median of 12.1.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (1.3 RN), close to the Kentucky median of 3.7; nursing staff turnover is 38.6%.
Compared with county, state and nation
| Measure | This facility | Jefferson Co. median | Kentucky median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 11 | 15 | 10 | 28.7 |
| Citations per 100 beds | 21.2 | 15.0 | 12.1 | 26.8 |
| Total nurse hours per resident day | 4.3 | 3.9 | 3.7 | 3.9 |
| RN hours per resident day | 1.3 | 0.9 | 0.7 | 0.7 |
| Nursing staff turnover | 38.6% | 42.4% | 45.1% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (39 in the county, 267 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Kentucky average per facility for the same cycle, as published by CMS. Standard health survey dates: 3 Dec 2025, 3 Sep 2021.
Severity mix: D ×8 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 3 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 19 Dec 2025 |
| 3 Dec 2025 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 19 Dec 2025 |
| 3 Dec 2025 | F0760 | Ensure that residents are free from significant medication errors. | D | Standard survey | 19 Dec 2025 |
| 3 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 Dec 2025 |
| 3 Sep 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0730 | Observe each nurse aide's job performance and give regular training. | E | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 12 Oct 2021 |
| 3 Sep 2021 | F0814 | Dispose of garbage and refuse properly. | D | Standard survey | 12 Oct 2021 |
| 5 Mar 2021 | F0838 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. | D | Standard survey | 19 Apr 2021 |
| 5 Mar 2021 | F0908 | Keep all essential equipment working safely. | D | Standard survey | 19 Apr 2021 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Kentucky average. Turnover: nursing staff 38.6%, RNs 42.9%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Kentucky median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 12.0% | 13.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.8% | 0.2% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.6% | 1.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 3.5% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 1.1% | 1.0% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 8.7% | 15.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Willows Of Springhurst Opco Llc. Chain: Trilogy Health Services (123 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Continental Merger Sub LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/03/2022 |
| Northstar Healthcare Income Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/03/2022 |
| Northstar Healthcare Income Operating Partnership LP | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/03/2022 |
| Trilogy Holdings Nt-Hci, LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 01/03/2022 |
| Trilogy Management Services LLC | Operational/managerial control | NOT APPLICABLE | 01/03/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Jefferson County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Jeffersontown Rehabilitation | Jeffersontown | 98 | 5 | 5 | 3 | 14 | 14.3 | — | 2 Aug 2024 |
| Nazareth Home | Louisville | 118 | 5 | 5 | 5 | 0 | 0.0 | — | — |
| Nazareth Home Clifton | Louisville | 113 | 5 | 4 | 4 | 17 | 15.0 | — | 8 May 2025 |
| Seneca Place | Louisville | 130 | 5 | 4 | 3 | 34 | 26.2 | — | 4 Jul 2025 |
| Signature Healthcare At Jefferson Manor Rehab & We | Louisville | 100 | 5 | 4 | 4 | 14 | 14.0 | — | 25 Jul 2025 |
| Signature Healthcare At Rockford Rehab & Wellness | Louisville | 110 | 5 | 5 | 2 | 9 | 8.2 | — | 4 Oct 2024 |
| The Springs At Stony Brook | Louisville | 66 | 5 | 4 | 4 | 3 | 4.5 | — | 21 Feb 2020 |
| Westport Place Health Campus | Louisville | 64 | 5 | 4 | 4 | 8 | 12.5 | — | 14 Feb 2026 |
All 39 facilities in Jefferson County
Questions and answers
How many deficiencies has The Willows At Springhurst been cited for?
11 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Kentucky median is 10 per facility.
Has The Willows At Springhurst been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at The Willows At Springhurst compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Kentucky median of 3.7 and a national average of 3.9.
Who operates The Willows At Springhurst?
It is part of the Trilogy Health Services chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Continental Merger Sub LLC, Northstar Healthcare Income Inc and Northstar Healthcare Income Operating Partnership LP. Individual owners and managers are not listed on this site.
When was The Willows At Springhurst last inspected?
The most recent survey or investigation in the CMS record is dated 3 Dec 2025; the most recent standard health survey was 3 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.