Elder Care Record

North Carolina › Catawba County › Hickory

Trinity Ridge

2140 Medical Park Drive, Hickory, NC 28602

CCN 345106 · Non-profit, corporation · 120 certified beds · chain Lutheran Services Carolinas

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Trinity Ridge, in Hickory, North Carolina, is certified for 120 beds under non-profit, corporation ownership and belongs to the Lutheran Services Carolinas chain.

CMS gives it 5 of 5 stars overall, above the North Carolina median of 3; the health inspection rating is 4, staffing 5 and quality measures 2.

Inspectors recorded 5 health deficiencies across the three most recent survey cycles (1, 3, 1 by cycle, most recent first), none at the actual-harm level. That is 4.2 per 100 beds, fewer than the state median of 15.6.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 4.6 hours per resident per day (1.0 RN), above the North Carolina median of 3.5; nursing staff turnover is 40.1%.

5health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
4.6nurse hours per resident per daystate median 3.5
93%occupancy (residents ÷ beds)111 residents a day

Compared with county, state and nation

MeasureThis facilityCatawba Co. medianNorth Carolina medianUS average
Overall star rating5533.0
Health citations, 3 cycles551628.7
Citations per 100 beds4.24.815.626.8
Total nurse hours per resident day4.64.63.53.9
RN hours per resident day1.00.80.50.7
Nursing staff turnover40.1%40.1%48.6%45.8%
Fines listed$0$0$8,512—

County and state figures are medians across facilities (6 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)1
Cycle 23
Cycle 31

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Jun 2026, 27 Mar 2025.

Severity mix: D ×5

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
18 Jun 2026F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey2 Jul 2026
27 Mar 2025F0641Ensure each resident receives an accurate assessment.DStandard survey16 Apr 2025
27 Mar 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey17 Apr 2025
27 Mar 2025F0880Provide and implement an infection prevention and control program.DStandard survey16 Apr 2025
29 Nov 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation21 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing4.57 h
Nurse aides3.17 h
LPN0.44 h
RN0.96 h
Weekend total4.08 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 40.1%, RNs 21.7%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay39.9%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay8.2%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay3.8%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay45.4%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay3.7%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay15.0%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Lutheran Home - Hickory West, Inc. Chain: Lutheran Services Carolinas (9 facilities).

OrganisationRole in the CMS recordInterestSince
Lsa Management, Inc.Operational/managerial controlNOT APPLICABLE11/04/2004
Lutheran Home Hickory West Property, Inc.Operational/managerial controlNOT APPLICABLE04/05/1988
Lsa Management, Inc.Trustee of the snfNOT APPLICABLE11/04/2004
Lutheran Services For the Aging, Inc.Trustee of the snfNOT APPLICABLE10/01/2004
Lsa Management, Inc.Adp of the snfNOT APPLICABLE04/25/2025
Lutheran Home Hickory West Property, Inc.Adp of the snfNOT APPLICABLE04/14/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Catawba County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Abernathy LaurelsNewton17455531.7—5 Sep 2025
Conover Nursing and Rehabilitation CenterConover9055544.4—21 Feb 2025
Trinity VillageHickory10454554.8$9K11 Mar 2026
The Greens At HickoryHickory1502232114.0—28 Jan 2026
The Greens At ViewmontHickory1042242322.1$35K20 Apr 2026

All 6 facilities in Catawba County

Questions and answers

How many deficiencies has Trinity Ridge been cited for?

5 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has Trinity Ridge been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at Trinity Ridge compare?

Reported total nurse staffing is 4.6 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates Trinity Ridge?

It is part of the Lutheran Services Carolinas chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Lsa Management, Inc. and Lutheran Home Hickory West Property, Inc.. Individual owners and managers are not listed on this site.

When was Trinity Ridge last inspected?

The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 18 Jun 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.