Elder Care Record

North Carolina › Catawba County › Hickory

The Greens At Hickory

3031 Tate Boulevard Se, Hickory, NC 28602

CCN 345232 · For-profit, limited liability company · 150 certified beds · chain Cch Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Greens At Hickory, in Hickory, North Carolina, is certified for 150 beds under for-profit, limited liability company ownership and belongs to the Cch Healthcare chain.

CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 3 and quality measures 3.

Inspectors recorded 21 health deficiencies across the three most recent survey cycles (11, 6, 4 by cycle, most recent first), none at the actual-harm level. That is 14.0 per 100 beds, about the same as the state median of 15.6.

CMS lists no fines or payment denials against the facility in the period covered.

Reported nurse staffing is 3.7 hours per resident per day (0.4 RN), close to the North Carolina median of 3.5; nursing staff turnover is 41.5%.

21health deficiencies, 3 survey cyclesnone at actual-harm level
$0fines listed by CMS0 penalties in period
3.7nurse hours per resident per daystate median 3.5
76%occupancy (residents ÷ beds)114 residents a day

Compared with county, state and nation

MeasureThis facilityCatawba Co. medianNorth Carolina medianUS average
Overall star rating2533.0
Health citations, 3 cycles2151628.7
Citations per 100 beds14.04.815.626.8
Total nurse hours per resident day3.74.63.53.9
RN hours per resident day0.40.80.50.7
Nursing staff turnover41.5%40.1%48.6%45.8%
Fines listed$0$0$8,512—

County and state figures are medians across facilities (6 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)11
Cycle 26
Cycle 34

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 28 Jan 2026, 15 Nov 2024.

Severity mix: D ×15 E ×5 B ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
28 Jan 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey10 Feb 2026
28 Jan 2026F0759Ensure medication error rates are not 5 percent or greater.EComplaint investigation10 Feb 2026
28 Jan 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation10 Feb 2026
28 Jan 2026F0552Ensure that residents are fully informed and understand their health status, care and treatments.DStandard survey10 Feb 2026
28 Jan 2026F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey10 Feb 2026
28 Jan 2026F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DStandard survey10 Feb 2026
28 Jan 2026F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation10 Feb 2026
28 Jan 2026F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation10 Feb 2026
28 Jan 2026F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DStandard survey10 Feb 2026
28 Jan 2026F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation10 Feb 2026
28 Jan 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.BComplaint investigation10 Feb 2026
15 Nov 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey21 Nov 2024
15 Nov 2024F0641Ensure each resident receives an accurate assessment.DStandard survey21 Nov 2024
15 Nov 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey21 Nov 2024
15 Nov 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey21 Nov 2024
15 Nov 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey21 Nov 2024
15 Nov 2024F0880Provide and implement an infection prevention and control program.DStandard survey21 Nov 2024
17 Aug 2023F0695Provide safe and appropriate respiratory care for a resident when needed.EComplaint investigation31 Aug 2023
17 Aug 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.EComplaint investigation31 Aug 2023
17 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation31 Aug 2023
17 Aug 2023F0880Provide and implement an infection prevention and control program.DComplaint investigation31 Aug 2023

Penalties

CMS lists no fines or payment denials for this facility in the period covered.

Staffing

Total nursing3.74 h
Nurse aides2.33 h
LPN0.97 h
RN0.44 h
Weekend total3.31 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 41.5%, RNs 28.6%; 3 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay7.1%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.2%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay2.7%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.4%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.8%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay14.6%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay6.8%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay20.6%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Greens At Hickory Llc. Chain: Cch Healthcare (33 facilities).

OrganisationRole in the CMS recordInterestSince
Bync Holdings LLC5% or greater direct ownership interest100%07/01/2022
Starlight Healthcare LLC5% or greater indirect ownership interest50%07/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Catawba County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Abernathy LaurelsNewton17455531.7—5 Sep 2025
Conover Nursing and Rehabilitation CenterConover9055544.4—21 Feb 2025
Trinity RidgeHickory12054554.2—18 Jun 2026
Trinity VillageHickory10454554.8$9K11 Mar 2026
The Greens At ViewmontHickory1042242322.1$35K20 Apr 2026

All 6 facilities in Catawba County

Questions and answers

How many deficiencies has The Greens At Hickory been cited for?

21 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has The Greens At Hickory been fined?

CMS lists no fines against the facility in the period covered.

How does staffing at The Greens At Hickory compare?

Reported total nurse staffing is 3.7 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates The Greens At Hickory?

It is part of the Cch Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bync Holdings LLC and Starlight Healthcare LLC. Individual owners and managers are not listed on this site.

When was The Greens At Hickory last inspected?

The most recent survey or investigation in the CMS record is dated 28 Jan 2026; the most recent standard health survey was 28 Jan 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.