Elder Care Record

North Carolina › Catawba County › Hickory

The Greens At Viewmont

220 13th Avenue Place Nw, Hickory, NC 28601

CCN 345080 · For-profit, limited liability company · 104 certified beds · chain Cch Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

The Greens At Viewmont is a For-profit, limited liability company nursing home in Hickory, North Carolina, certified for 104 beds and caring for about 87 residents a day.

CMS gives it 2 of 5 stars overall, below the North Carolina median of 3; the health inspection rating is 2, staffing 4 and quality measures 4.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (5, 13, 5 by cycle, most recent first), 6 of them at the actual-harm or immediate-jeopardy level. That is 22.1 per 100 beds, more than the state median of 15.6.

CMS lists 3 penalties in the period covered: fines totalling $35K.

Reported nurse staffing is 3.5 hours per resident per day (0.7 RN), close to the North Carolina median of 3.5; nursing staff turnover is 45.7%.

23health deficiencies, 3 survey cycles6 at actual harm or worse
$35Kfines listed by CMS3 penalties in period
3.5nurse hours per resident per daystate median 3.5
84%occupancy (residents ÷ beds)87 residents a day

Compared with county, state and nation

MeasureThis facilityCatawba Co. medianNorth Carolina medianUS average
Overall star rating2533.0
Health citations, 3 cycles2351628.7
Citations per 100 beds22.14.815.626.8
Total nurse hours per resident day3.54.63.53.9
RN hours per resident day0.70.80.50.7
Nursing staff turnover45.7%40.1%48.6%45.8%
Fines listed$34,597$0$8,512—

County and state figures are medians across facilities (6 in the county, 419 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)5
Cycle 213
Cycle 35

Dark bar: this facility. Grey bar: North Carolina average per facility for the same cycle, as published by CMS. Standard health survey dates: 1 May 2025, 8 Mar 2024.

Severity mix: J ×3 K ×2 G ×1 D ×16 E ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
20 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation11 Apr 2026
1 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey13 May 2025
1 May 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey13 May 2025
1 May 2025F0759Ensure medication error rates are not 5 percent or greater.DStandard survey13 May 2025
1 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey13 May 2025
8 Mar 2024F0606Not hire anyone with a finding of abuse, neglect, exploitation, or theft.KComplaint investigation22 Dec 2023
8 Mar 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint investigation22 Dec 2023
8 Mar 2024F0602Protect each resident from the wrongful use of the resident's belongings or money.GComplaint investigation19 Dec 2023
8 Mar 2024F0583Keep residents' personal and medical records private and confidential.EStandard survey30 Mar 2024
8 Mar 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation30 Mar 2024
8 Mar 2024F0641Ensure each resident receives an accurate assessment.DStandard survey30 Mar 2024
8 Mar 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey30 Mar 2024
8 Mar 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey30 Mar 2024
8 Mar 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey30 Mar 2024
8 Mar 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey30 Mar 2024
8 Mar 2024F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DStandard survey30 Mar 2024
8 Mar 2024F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DStandard survey30 Mar 2024
8 Mar 2024F0880Provide and implement an infection prevention and control program.DStandard survey30 Mar 2024
17 Nov 2022F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JStandard survey5 Jan 2023
17 Nov 2022F0610Respond appropriately to all alleged violations.JStandard survey4 Jan 2023
17 Nov 2022F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey4 Jan 2023
17 Nov 2022F0695Provide safe and appropriate respiratory care for a resident when needed.DStandard survey4 Jan 2023
17 Nov 2022F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.DStandard survey4 Jan 2023

Penalties

DateTypeAmountDetail
20 Apr 2026Fine$17,796
8 Mar 2024Fine$8,401
8 Mar 2024Fine$8,400

Staffing

Total nursing3.45 h
Nurse aides2.08 h
LPN0.7 h
RN0.67 h
Weekend total2.96 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the North Carolina average. Turnover: nursing staff 45.7%, RNs 17.6%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityNorth Carolina medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay11.9%14.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.8%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay1.3%3.3%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.0%1.1%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay7.7%17.0%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.7%5.2%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay5.3%13.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Greens At Viewmont Llc. Chain: Cch Healthcare (33 facilities).

OrganisationRole in the CMS recordInterestSince
Bync Holdings LLC5% or greater direct ownership interest100%07/01/2022
Starlight Healthcare LLC5% or greater indirect ownership interest50%07/01/2022

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Catawba County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Abernathy LaurelsNewton17455531.7—5 Sep 2025
Conover Nursing and Rehabilitation CenterConover9055544.4—21 Feb 2025
Trinity RidgeHickory12054554.2—18 Jun 2026
Trinity VillageHickory10454554.8$9K11 Mar 2026
The Greens At HickoryHickory1502232114.0—28 Jan 2026

All 6 facilities in Catawba County

Questions and answers

How many deficiencies has The Greens At Viewmont been cited for?

23 health deficiencies across the three most recent survey cycles, 6 at the actual-harm or immediate-jeopardy level. The North Carolina median is 16 per facility.

Has The Greens At Viewmont been fined?

Yes. CMS lists fines totalling $35K in the period covered.

How does staffing at The Greens At Viewmont compare?

Reported total nurse staffing is 3.5 hours per resident per day against a North Carolina median of 3.5 and a national average of 3.9.

Who operates The Greens At Viewmont?

It is part of the Cch Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Bync Holdings LLC and Starlight Healthcare LLC. Individual owners and managers are not listed on this site.

When was The Greens At Viewmont last inspected?

The most recent survey or investigation in the CMS record is dated 20 Apr 2026; the most recent standard health survey was 1 May 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.