Elder Care Record

Iowa › Polk County › Des Moines

Valley View Village

2571 Guthrie Avenue, Des Moines, IA 50317

CCN 165507 · Non-profit, corporation · 79 certified beds · chain Cassia

Continuing care retirement community
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Valley View Village is a Non-profit, corporation nursing home in Des Moines, Iowa, certified for 79 beds and caring for about 73 residents a day.

CMS gives it 3 of 5 stars overall, equal to the Iowa median; the health inspection rating is 2, staffing 5 and quality measures 3.

Inspectors recorded 23 health deficiencies across the three most recent survey cycles (9, 5, 9 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 29.1 per 100 beds, about the same as the state median of 27.5.

CMS lists 2 penalties in the period covered: fines totalling $9K and 1 payment denial.

Reported nurse staffing is 4.5 hours per resident per day (1.4 RN), close to the Iowa median of 3.7; nursing staff turnover is 50.0%.

23health deficiencies, 3 survey cycles3 at actual harm or worse
$9Kfines listed by CMS2 penalties in period
4.5nurse hours per resident per daystate median 3.7
92%occupancy (residents ÷ beds)73 residents a day

Compared with county, state and nation

MeasureThis facilityPolk Co. medianIowa medianUS average
Overall star rating3333.0
Health citations, 3 cycles23221628.7
Citations per 100 beds29.131.427.526.8
Total nurse hours per resident day4.53.93.73.9
RN hours per resident day1.40.70.70.7
Nursing staff turnover50.0%47.1%41.9%45.8%
Fines listed$9,110$0$0—

County and state figures are medians across facilities (30 in the county, 387 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)9
Cycle 25
Cycle 39

Dark bar: this facility. Grey bar: Iowa average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Apr 2026, 8 May 2025.

Severity mix: G ×3 D ×16 E ×4

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
30 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey30 May 2026
30 Apr 2026F0725Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.EComplaint investigation30 May 2026
30 Apr 2026F0880Provide and implement an infection prevention and control program.EStandard survey30 May 2026
30 Apr 2026F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey30 May 2026
30 Apr 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDComplaint investigation30 May 2026
30 Apr 2026F0675Honor each resident's preferences, choices, values and beliefs.DComplaint investigation30 May 2026
30 Apr 2026F0760Ensure that residents are free from significant medication errors.DStandard survey30 May 2026
30 Apr 2026F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey30 May 2026
24 Nov 2025F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DComplaint investigation25 Dec 2025
8 May 2025F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.DStandard survey7 Jun 2025
8 May 2025F0641Ensure each resident receives an accurate assessment.DStandard survey7 Jun 2025
8 May 2025F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DStandard survey7 Jun 2025
8 May 2025F0880Provide and implement an infection prevention and control program.DStandard survey7 Jun 2025
5 Mar 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation21 Mar 2025
30 May 2024F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.GComplaint investigation30 Jun 2024
30 May 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EStandard survey30 Jun 2024
30 May 2024F0880Provide and implement an infection prevention and control program.EComplaint investigation8 Aug 2024
30 May 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DStandard survey30 Jun 2024
30 May 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey30 Jun 2024
30 May 2024F0756Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.DStandard survey30 Jun 2024
30 May 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey30 Jun 2024
28 Dec 2023F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation28 Jan 2024
24 Aug 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation24 Sep 2023

Penalties

DateTypeAmountDetail
5 Mar 2025Fine$9,110
30 May 2024Payment denial—11 days

Staffing

Total nursing4.46 h
Nurse aides3.03 h
LPN0.03 h
RN1.41 h
Weekend total4.07 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Iowa average. Turnover: nursing staff 50.0%, RNs 33.3%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIowa medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay19.9%16.8%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.3%0.8%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.2%1.8%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.3%3.4%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%1.0%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay29.0%15.9%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay4.4%3.6%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay18.0%18.2%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: non-profit, corporation. Legal business name: Evangelical Retirement Homes, Inc.. Chain: Cassia (16 facilities).

OrganisationRole in the CMS recordInterestSince
Elim Care Inc5% or greater direct ownership interest100%02/19/2007
CassiaOperational/managerial controlNOT APPLICABLE01/01/2020

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Polk County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Childserve Habilitation CenterJohnston745351114.9—6 Apr 2026
Deerfield Health Care CenterUrbandale30555413.3—2 Jul 2026
Karen Acres Care CenterUrbandale355441131.4—22 Jun 2026
Mill-PondAnkeny605451016.7—19 Mar 2026
On With Life Long Term CarePolk City4055—717.5—5 Aug 2025
Prairie Vista VillageAltoona4654548.7—22 May 2025
Scottish Rite Park IncDes Moines51535917.6$56K6 May 2026
Wesley On GrandDes Moines8055445.0—12 Jun 2025

All 30 facilities in Polk County

Questions and answers

How many deficiencies has Valley View Village been cited for?

23 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Iowa median is 16 per facility.

Has Valley View Village been fined?

Yes. CMS lists fines totalling $9K in the period covered, plus 1 payment denial.

How does staffing at Valley View Village compare?

Reported total nurse staffing is 4.5 hours per resident per day against a Iowa median of 3.7 and a national average of 3.9.

Who operates Valley View Village?

It is part of the Cassia chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Elim Care Inc and Cassia. Individual owners and managers are not listed on this site.

When was Valley View Village last inspected?

The most recent survey or investigation in the CMS record is dated 30 Apr 2026; the most recent standard health survey was 30 Apr 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.