Minnesota › St. Louis County › Duluth
Viewcrest Health Center
3111 Church Street, Duluth, MN 55811
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 88 beds, Viewcrest Health Center serves Duluth in St. Louis County, Minnesota and has taken Medicare and Medicaid residents since 1987.
CMS gives it 3 of 5 stars overall, equal to the Minnesota median; the health inspection rating is 3, staffing 4 and quality measures 4.
Inspectors recorded 25 health deficiencies across the three most recent survey cycles (1, 7, 17 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 28.4 per 100 beds, about the same as the state median of 30.0.
CMS lists 6 penalties in the period covered: fines totalling $71K and 1 payment denial.
Reported nurse staffing is 3.4 hours per resident per day (0.7 RN), close to the Minnesota median of 4.2; nursing staff turnover is 52.3%.
Compared with county, state and nation
| Measure | This facility | St. Louis Co. median | Minnesota median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 25 | 24 | 20 | 28.7 |
| Citations per 100 beds | 28.4 | 34.3 | 30.0 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.7 | 4.2 | 3.9 |
| RN hours per resident day | 0.7 | 1.0 | 1.0 | 0.7 |
| Nursing staff turnover | 52.3% | 46.2% | 40.0% | 45.8% |
| Fines listed | $71,076 | $0 | $0 | — |
County and state figures are medians across facilities (17 in the county, 338 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Minnesota average per facility for the same cycle, as published by CMS. Standard health survey dates: 21 Aug 2025, 11 Jul 2024.
Severity mix: J ×2 G ×2 D ×13 E ×5 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 2 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 7 Jul 2026 |
| 21 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 14 Mar 2025 |
| 29 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 4 Oct 2024 |
| 11 Jul 2024 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 7 Aug 2024 |
| 11 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 7 Aug 2024 |
| 11 Jul 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 7 Aug 2024 |
| 11 Jul 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 7 Aug 2024 |
| 11 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Aug 2024 |
| 14 May 2024 | F0760 | Ensure that residents are free from significant medication errors. | J | Complaint investigation | 10 May 2024 |
| 14 Feb 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 12 Feb 2024 |
| 21 Sep 2023 | F0801 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. | F | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0567 | Honor the resident's right to manage his or her financial affairs. | E | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0568 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. | E | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0570 | Assure the security of all personal funds of residents deposited with the facility. | E | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | E | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 8 Nov 2023 |
| 21 Sep 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 8 Nov 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 2 Jun 2026 | Payment denial | — | 5 days |
| 2 Jun 2026 | Fine | $19,635 | |
| 21 Mar 2025 | Fine | $17,345 | |
| 11 Jul 2024 | Fine | $10,839 | |
| 14 May 2024 | Fine | $14,433 | |
| 14 Feb 2024 | Fine | $8,824 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Minnesota average. Turnover: nursing staff 52.3%, RNs 42.1%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Minnesota median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 19.1% | 18.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 2.9% | 1.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.7% | 2.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 3.5% | 3.7% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.4% | 1.4% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 21.2% | 20.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.5% | 4.9% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 15.6% | 15.9% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, church related. Legal business name: Duluth Health Services. Chain: St. Francis Health Services (14 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| St. Francis Health Services of Morris, Inc | Direct ownership interest | NOT APPLICABLE | 12/09/2009 |
| Big Stone Therapies, Inc | Operational/managerial control | NOT APPLICABLE | 02/03/2015 |
| Eide Bailly LLP | Operational/managerial control | NOT APPLICABLE | 01/03/2023 |
| St. Francis Health Services of Morris, Inc | Operational/managerial control | NOT APPLICABLE | 12/09/2009 |
| Big Stone Therapies, Inc | Adp of the snf | NOT APPLICABLE | 10/22/2025 |
| Eide Bailly LLP | Adp of the snf | NOT APPLICABLE | 10/22/2025 |
| St. Francis Health Services of Morris, Inc | Adp of the snf | NOT APPLICABLE | 09/18/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in St. Louis County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Boundary Waters Care Center | Ely | 38 | 5 | 5 | 5 | 11 | 28.9 | — | 16 Oct 2024 |
| Ecumen Lakeshore | Duluth | 60 | 5 | 5 | 5 | 2 | 3.3 | — | 7 Aug 2025 |
| Essentia Health Northern Pines Medical Center | Aurora | 33 | 5 | 5 | 5 | 5 | 15.2 | — | 25 Oct 2023 |
| Essentia Health Virginia Care Cent | Virginia | 40 | 5 | 4 | 5 | 9 | 22.5 | — | 26 Mar 2026 |
| Cook Hospital & Care Center | Cook | 28 | 4 | 4 | 4 | 11 | 39.3 | — | 29 May 2026 |
| Cornerstone Villa | Buhl | 43 | 3 | 3 | 4 | 20 | 46.5 | $11K | 4 Dec 2025 |
| Bayshore Residence and Rehabilitation Center | Duluth | 140 | 2 | 2 | 4 | 37 | 26.4 | $132K | 26 Jun 2026 |
| Guardian Angels Health & Rehab Center | Hibbing | 65 | 2 | 1 | 5 | 41 | 63.1 | $26K | 20 Aug 2025 |
All 17 facilities in St. Louis County
Questions and answers
How many deficiencies has Viewcrest Health Center been cited for?
25 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Minnesota median is 20 per facility.
Has Viewcrest Health Center been fined?
Yes. CMS lists fines totalling $71K in the period covered, plus 1 payment denial.
How does staffing at Viewcrest Health Center compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Minnesota median of 4.2 and a national average of 3.9.
Who operates Viewcrest Health Center?
It is part of the St. Francis Health Services chain. Ownership type is non-profit, church related. Organisations in the CMS ownership record include St. Francis Health Services of Morris, Inc, Big Stone Therapies, Inc and Eide Bailly LLP. Individual owners and managers are not listed on this site.
When was Viewcrest Health Center last inspected?
The most recent survey or investigation in the CMS record is dated 2 Jun 2026; the most recent standard health survey was 21 Aug 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.