Florida › Duval County › Jacksonville
Vivo Healthcare Normandy
8495 Normandy Blvd, Jacksonville, FL 32221
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Vivo Healthcare Normandy serves Jacksonville in Duval County, Florida and has taken Medicare and Medicaid residents since 1990.
CMS gives it 4 of 5 stars overall, above the Florida median of 3; the health inspection rating is 3, staffing 2 and quality measures 5.
Inspectors recorded 14 health deficiencies across the three most recent survey cycles (8, 0, 6 by cycle, most recent first), none at the actual-harm level. That is 11.7 per 100 beds, fewer than the state median of 15.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.4 RN), close to the Florida median of 3.6; nursing staff turnover is 54.9%.
Compared with county, state and nation
| Measure | This facility | Duval Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 14 | 11 | 18 | 28.7 |
| Citations per 100 beds | 11.7 | 9.2 | 15.8 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.4 | 0.5 | 0.6 | 0.7 |
| Nursing staff turnover | 54.9% | 48.4% | 41.8% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (34 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 18 Dec 2025, 11 Jan 2024.
Severity mix: D ×11 E ×1 F ×2
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Dec 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Jan 2026 |
| 18 Dec 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 30 Jan 2026 |
| 3 Feb 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 11 Mar 2022 |
| 3 Feb 2022 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 11 Mar 2022 |
| 3 Feb 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 Mar 2022 |
| 3 Feb 2022 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Mar 2022 |
| 3 Feb 2022 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 7 Mar 2022 |
| 3 Feb 2022 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 7 Mar 2022 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff 54.9%, RNs 66.7%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.7% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.7% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.3% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.2% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 3.0% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 7.4% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 7.5% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Normandy Opco Llc. Chain: Vivo Healthcare (12 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Jacksonville 3 Normandy Opco Holdings LLC | 5% or greater direct ownership interest | 100% | 09/09/2022 |
| Ab Marbec Realty Group | 5% or greater indirect ownership interest | 9% | 09/09/2022 |
| Jacksonville 3 Propco Holdings LLC | 5% or greater mortgage interest | NOT APPLICABLE | 09/09/2022 |
| Normandy Propco LLC | 5% or greater mortgage interest | NOT APPLICABLE | 09/09/2022 |
| Forvis Mazars LLP | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Jacksonville 3 Propco Holdings LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Jek Holdings LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Normandy Propco LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Pease Bell Cpas LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Summation Financial Services LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
| Vivo Healthcare Consulting LLC | Adp of the snf | NOT APPLICABLE | 09/09/2022 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Duval County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Cypress Village | Jacksonville | 100 | 5 | 5 | 5 | 7 | 7.0 | $10K | 23 Aug 2023 |
| Fleet Landing | Atlantic Beach | 100 | 5 | 5 | 5 | 4 | 4.0 | — | 24 Jul 2025 |
| Jacksonville Nursing and Rehab Center | Jacksonville | 163 | 5 | 4 | 2 | 8 | 4.9 | — | 1 May 2025 |
| Life Care Center of Jacksonville | Jacksonville | 120 | 5 | 5 | 4 | 3 | 2.5 | — | 20 Oct 2022 |
| North Bank Center For Rehabilitation and Healing | Jacksonville | 120 | 5 | 4 | 3 | 15 | 12.5 | — | 25 Sep 2025 |
| Park Ridge Nursing Center | Jacksonville | 104 | 5 | 5 | 4 | 4 | 3.8 | — | 19 Mar 2026 |
| River City Nursing and Rehab Center | Jacksonville | 116 | 5 | 4 | 3 | 10 | 8.6 | — | 26 Feb 2026 |
| River Garden Hebrew Home For the Aged | Jacksonville | 180 | 5 | 5 | 5 | 2 | 1.1 | — | 29 Apr 2021 |
All 34 facilities in Duval County
Questions and answers
How many deficiencies has Vivo Healthcare Normandy been cited for?
14 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Vivo Healthcare Normandy been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Vivo Healthcare Normandy compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Vivo Healthcare Normandy?
It is part of the Vivo Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Jacksonville 3 Normandy Opco Holdings LLC and Ab Marbec Realty Group. Individual owners and managers are not listed on this site.
When was Vivo Healthcare Normandy last inspected?
The most recent survey or investigation in the CMS record is dated 18 Dec 2025; the most recent standard health survey was 18 Dec 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.