Palm Garden of JacksonvilleCMS ratings, inspections and fines
- Address
- 5725 Spring Park Road, Jacksonville, FL 32216
- CCN
- 105682
- Ownership type
- For-profit, corporation
- Certified beds
- 120
- Residents per day
- 111
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Palm Garden of Jacksonville an overall rating of 3 of 5 stars. The last standard survey was on 28 Aug 2025. The latest survey cycle has 6 health citations. The median for nursing homes in Florida is 6. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Duval County median | Florida median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 4.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 3 | 3.0 | 3.0 | 2.9 |
| Quality measure rating | 3 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 34 homes in the county, 694 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Florida median |
|---|---|---|---|
| Cycle 1 (latest) | 28 Aug 2025 | 6 | 6 |
| Cycle 2 | 14 Sep 2023 | 11 | 6 |
| Cycle 3 | No date | 6 | 5 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 28 Aug 2025 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Standard survey | 3 Oct 2025 |
| 28 Aug 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 3 Oct 2025 |
| 28 Aug 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 3 Oct 2025 |
| 28 Aug 2025 | F0790 | Provide routine and 24-hour emergency dental care for each resident. | D | Standard survey | 3 Oct 2025 |
| 28 Aug 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 3 Oct 2025 |
| 28 Aug 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 3 Oct 2025 |
Survey cycle 2: 11 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 4 Oct 2024 |
| 4 Sep 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 4 Oct 2024 |
| 14 Sep 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 14 Oct 2023 |
| 14 Sep 2023 | F0908 | Keep all essential equipment working safely. | F | Standard survey | 14 Oct 2023 |
Survey cycle 3: 6 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Nov 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 21 Dec 2021 |
| 19 Nov 2021 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Standard survey | 21 Dec 2021 |
| 19 Nov 2021 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | J | Standard survey | 25 Feb 2022 |
| 19 Nov 2021 | F0742 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder. | D | Standard survey | 25 Feb 2022 |
| 19 Nov 2021 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Dec 2021 |
| 19 Nov 2021 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 21 Dec 2021 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Florida median | Florida average (CMS) |
|---|---|---|---|
| All nurse staff | 3.43 | 3.60 | 3.82 |
| Registered nurses (RN) | 0.40 | 0.60 | 0.73 |
| Licensed practical nurses (LPN) | 0.89 | 0.78 | |
| Nurse aides | 2.13 | 2.31 | |
| All nurse staff, weekends | 3.26 | 3.30 | 3.49 |
- Nurse staff turnover in a year
- 47.0%
- Nurse staff turnover, Florida median
- 41.8%
- RN turnover in a year
- 46.2%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 9.0% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.5% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.3% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.0% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.0% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.4% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 0.7% | 7.0% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Palm Garden of Jacksonville LLC
- Chain
- Palm Garden Health and Rehabilitation (14 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Palm Garden Healthcare Holdings, LLC | 5% or greater direct ownership interest | 50% | 1 Nov 2013 |
| Pgjax Re,LLC | 5% or greater security interest | 29 Jul 2024 | |
| Regions Bank | 5% or greater security interest | 1 Nov 2013 | |
| Palm Healthcare Management, LLC | Adp of the snf | 4 Apr 2025 | |
| Pgjax Re,LLC | Adp of the snf | 29 Jul 2024 |
The site shows organisations only. It does not show the names of persons.
Other homes in Duval County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Vivo Healthcare Taylor | Jacksonville | 5 of 5 | 1 | $0 | 2 Oct 2025 | |
| Riverwood Center | Jacksonville | 2 of 5 | 8 | $34,778 | 9 Jan 2025 | |
| Life Care Center of Jacksonville | Jacksonville | 5 of 5 | 0 | $0 | 26 Sep 2024 | |
| Aviata at Jacksonville | Jacksonville | 3 of 5 | 6 | $4,778 | 11 Dec 2025 | |
| Woodland Grove Healthcare & Rehabilitation Center | Jacksonville | 5 of 5 | 0 | $0 | 30 Jan 2025 | |
| Vivo Healthcare University | Jacksonville | 4 of 5 | 4 | $0 | 7 Nov 2024 | |
| University Crossing | Jacksonville | 4 of 5 | 2 | $0 | 19 Dec 2024 | |
| Regents Park of Jacksonville | Jacksonville | 4 of 5 | 2 | $0 | 30 May 2025 | |
| Aviata at San Jose | Jacksonville | 3 of 5 | 8 | $0 | 24 Apr 2025 | |
| First Coast Health and Rehabilitation Center | Jacksonville | 4 of 5 | 2 | $0 | 23 Jan 2026 | |
| Dolphin Pointe Health Care Center | Jacksonville | 3 of 5 | 5 | $0 | 30 Jan 2026 | |
| North Bank Center for Rehabilitation and Healing | Jacksonville | 5 of 5 | 5 | $0 | 25 Sep 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Palm Garden of Jacksonville (CCN 105682). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/palm-garden-of-jacksonville-jacksonville-fl-105682/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Palm Garden of Jacksonville last inspected?
- The latest inspection with a citation in the CMS record was on 28 Aug 2025. It was a standard survey. It gave 6 citations. The standard survey before the last one was on 14 Sep 2023.
- Who operates Palm Garden of Jacksonville?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Palm Garden Health and Rehabilitation. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
- Is Palm Garden of Jacksonville a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 3 homes in Florida as Special Focus Facilities and 15 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.