West Chicago Living and Rehab CenterCMS ratings, inspections and fines
- Address
- 928 Joliet Road, West Chicago, IL 60185
- CCN
- 14E392
- Ownership type
- For-profit, corporation
- Certified beds
- 120
- Chain
- None in the CMS record
- Residents per day
- 86
- CMS flags
- CMS abuse icon
Open the watch listCare Compare record (Medicare.gov)
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives West Chicago Living and Rehab Center an overall rating of 1 of 5 stars. The last standard survey was on 22 May 2025. The latest survey cycle has 12 health citations. The median for nursing homes in Illinois is 11. CMS lists 1 fine of $143,375 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | DuPage County median | Illinois median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 1 | 4.0 | 2.0 | 3.0 |
| Health inspection rating | 2 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 1 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 3.0 | 3.0 | 3.6 |
A median is the middle value of the homes in the group: 38 homes in the county, 666 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Illinois median |
|---|---|---|---|
| Cycle 1 (latest) | 22 May 2025 | 12 | 11 |
| Cycle 2 | 12 Jul 2024 | 20 | 11 |
| Cycle 3 | No date | 14 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | L0 | ||
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | |||
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 12 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 4 Jun 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 19 Jun 2026 |
| 29 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 10 Apr 2026 |
| 3 Mar 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 13 Mar 2026 |
| 3 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 13 Mar 2026 |
| 3 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Mar 2026 |
| 22 May 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Jun 2025 |
| 22 May 2025 | F0881 | Implement a program that monitors antibiotic use. | F | Standard survey | 6 Jun 2025 |
Survey cycle 2: 20 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 27 Jun 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 11 Jul 2025 |
| 12 Jun 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 26 Jun 2025 |
| 4 Apr 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 18 Apr 2025 |
| 12 Nov 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 27 Nov 2024 |
| 12 Nov 2024 | F0622 | Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged. | D | Complaint investigation | 27 Nov 2024 |
| 12 Nov 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Complaint investigation | 27 Nov 2024 |
| 12 Nov 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | Complaint investigation | 27 Nov 2024 |
| 12 Nov 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 27 Nov 2024 |
| 20 Aug 2024 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Complaint investigation | 12 Sep 2024 |
| 12 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0687 | Provide appropriate foot care. | D | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0732 | Post nurse staffing information every day. | C | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 2 Aug 2024 |
| 12 Jul 2024 | F0887 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. | F | Standard survey | 2 Aug 2024 |
Survey cycle 3: 14 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 24 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 24 Jun 2024 |
| 16 May 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 20 Jun 2024 |
| 27 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 16 Mar 2024 |
| 27 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 16 Mar 2024 |
| 31 Jan 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 16 Mar 2024 |
| 31 Jan 2024 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | G | Complaint investigation | 16 Feb 2024 |
| 11 Jan 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 2 Feb 2024 |
| 20 Nov 2023 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 6 Dec 2023 |
| 16 Aug 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | E | Complaint investigation | 7 Sep 2023 |
| 16 Aug 2023 | F0610 | Respond appropriately to all alleged violations. | D | Complaint investigation | 7 Sep 2023 |
| 28 Jun 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Standard survey | 14 Jul 2023 |
| 28 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 14 Jul 2023 |
| 28 Jun 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | F | Standard survey | 14 Jul 2023 |
| 28 Jun 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 14 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 12 Nov 2024 | Fine | $143,375 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Illinois median | Illinois average (CMS) |
|---|---|---|---|
| All nurse staff | No data | 3.30 | 3.45 |
| Registered nurses (RN) | No data | 0.60 | 0.72 |
| Licensed practical nurses (LPN) | No data | 0.64 | |
| Nurse aides | No data | 2.09 | |
| All nurse staff, weekends | No data | 2.90 | 3.08 |
- Nurse staff turnover in a year
- No data
- Nurse staff turnover, Illinois median
- 43.4%
- RN turnover in a year
- No data
- Administrators who left in a year
- 1
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Illinois median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 29.8% | 11.5% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.7% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.9% | 2.6% | 2.8% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 2.4% | 12.2% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 0.0% | 4.3% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 65.1% | 17.8% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- For-profit, corporation
- Legal business name
- Legal Business Name Not Available
The CMS ownership record of this home lists no organisation.
The site shows organisations only. It does not show the names of persons.
Other homes in DuPage County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Ahva Care of Winfield | Winfield | 4 of 5 | 6 | $0 | 14 May 2026 | |
| Aperion Care West Chicago | West Chicago | 2 of 5 | 21 | $289,723 | 31 Jan 2026 | |
| Dupage Care Center | Wheaton | 5 of 5 | 7 | $0 | 11 Sep 2025 | |
| Wynscape Health & Rehab | Wheaton | 5 of 5 | 3 | $0 | 22 Aug 2025 | |
| Springs at Monarch Landing, The | Naperville | 5 of 5 | 5 | $0 | 31 Jul 2024 | |
| Wheaton Village Nrsg & Rhb Ctr | Wheaton | 3 of 5 | 15 | $0 | 1 Nov 2024 | |
| Covenant Living - Windsor Park | Carol Stream | 5 of 5 | 5 | $0 | 28 Feb 2025 | |
| Tabor Hills Health Care Fac | Naperville | 5 of 5 | 5 | $0 | 9 May 2024 | |
| St Patrick's Residence | Naperville | 3 of 5 | 10 | $110,030 | 16 Jan 2025 | |
| Meadowbrook Manor - Naperville | Naperville | 3 of 5 | 8 | $133,390 | 15 Jan 2026 | |
| Arista Healthcare | Naperville | 5 of 5 | 5 | $0 | 16 Apr 2026 | |
| Thrive of Lisle | Lisle | 4 of 5 | 9 | $0 | 30 Jan 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Illinois Department of Public Health: file a health care complaintThe complaint page of the State Survey Agency for Illinois, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of West Chicago Living and Rehab Center (CCN 14E392). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/west-chicago-living-and-rehab-center-west-chicago-il-14E392/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was West Chicago Living and Rehab Center last inspected?
- The latest inspection with a citation in the CMS record was on 4 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 12 Jul 2024.
- Who operates West Chicago Living and Rehab Center?
- The CMS record gives the ownership type as for-profit, corporation. CMS lists no chain for the home. The CMS ownership file names no organisation for this home. This site does not show the names of persons.
- Is West Chicago Living and Rehab Center a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 4 homes in Illinois as Special Focus Facilities and 20 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.