Florida › Orange County › Orlando
Westminster Towers
70 West Lucerne Circle, Orlando, FL 32801
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Westminster Towers, in Orlando, Florida, is certified for 120 beds under non-profit, corporation ownership and belongs to the Westminster Communities Of Florida chain.
CMS gives it 3 of 5 stars overall, equal to the Florida median; the health inspection rating is 2, staffing 3 and quality measures 5.
Inspectors recorded 22 health deficiencies across the three most recent survey cycles (6, 7, 9 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 18.3 per 100 beds, about the same as the state median of 15.8.
CMS lists 2 penalties in the period covered: fines totalling $22K.
Reported nurse staffing is 3.7 hours per resident per day (1.1 RN), close to the Florida median of 3.6.
Compared with county, state and nation
| Measure | This facility | Orange Co. median | Florida median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 22 | 20 | 18 | 28.7 |
| Citations per 100 beds | 18.3 | 17.5 | 15.8 | 26.8 |
| Total nurse hours per resident day | 3.7 | 3.7 | 3.6 | 3.9 |
| RN hours per resident day | 1.1 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | — | 41.7% | 41.8% | 45.8% |
| Fines listed | $22,133 | $3,282 | $0 | — |
County and state figures are medians across facilities (36 in the county, 694 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Florida average per facility for the same cycle, as published by CMS. Standard health survey dates: 13 Mar 2025, 3 Aug 2023.
Severity mix: J ×1 D ×20 E ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 13 Mar 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 2 Apr 2025 |
| 13 Mar 2025 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 2 Apr 2025 |
| 13 Mar 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Standard survey | 2 Apr 2025 |
| 13 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 2 Apr 2025 |
| 13 Mar 2025 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Standard survey | 2 Apr 2025 |
| 13 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 2 Apr 2025 |
| 4 Mar 2025 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 20 Mar 2025 |
| 21 Aug 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 13 Sep 2024 |
| 21 Aug 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 13 Sep 2024 |
| 14 May 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 18 Jun 2024 |
| 14 May 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 18 Jun 2024 |
| 14 May 2024 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Complaint investigation | 18 Jun 2024 |
| 14 May 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 18 Jun 2024 |
| 3 Aug 2023 | F0561 | Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. | D | Standard survey | 8 Sep 2023 |
| 3 Aug 2023 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 8 Sep 2023 |
| 3 Aug 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 8 Sep 2023 |
| 3 Aug 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 8 Sep 2023 |
| 7 Oct 2021 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 7 Nov 2021 |
| 7 Oct 2021 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 7 Nov 2021 |
| 7 Oct 2021 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Standard survey | 7 Nov 2021 |
| 7 Oct 2021 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 7 Nov 2021 |
| 7 Oct 2021 | F0694 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. | D | Standard survey | 7 Nov 2021 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 4 Mar 2025 | Fine | $16,153 | |
| 4 Mar 2025 | Fine | $5,980 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Florida average. Turnover: nursing staff —, RNs —; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Florida median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 4.8% | 7.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.4% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.4% | 2.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.9% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 14.8% | 7.7% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.4% | 4.2% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.4% | 7.0% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Presbyterian Retirement Communities, Inc.. Chain: Westminster Communities Of Florida (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Westminster Services Inc | Operational/managerial control | NOT APPLICABLE | 01/01/1980 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Orange County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of Orlando | Orlando | 132 | 5 | 4 | 4 | 14 | 10.6 | — | 18 Dec 2025 |
| Mayflower Healthcare Center | Winter Park | 60 | 5 | 5 | 5 | 4 | 6.7 | — | 20 Feb 2025 |
| Parkview Rehabilitation Center At Winter Park | Winter Park | 138 | 5 | 4 | 3 | 14 | 10.1 | — | 6 Feb 2025 |
| Solaris Healthcare Apopka | Apopka | 120 | 5 | 5 | 4 | 4 | 3.3 | — | 6 Apr 2023 |
| Solaris Healthcare East Orlando | Orlando | 110 | 5 | 4 | 4 | 10 | 9.1 | — | 5 Jun 2025 |
| Solaris Healthcare Windermere | Orlando | 120 | 5 | 5 | 4 | 4 | 3.3 | — | 18 Jun 2026 |
| South Orange Health and Rehabilitation Center | Orlando | 115 | 5 | 4 | 4 | 15 | 13.0 | $14K | 13 Feb 2025 |
| Westminster Baldwin Park | Orlando | 40 | 5 | 4 | 5 | 8 | 20.0 | — | 22 Jan 2026 |
All 36 facilities in Orange County
Questions and answers
How many deficiencies has Westminster Towers been cited for?
22 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Florida median is 18 per facility.
Has Westminster Towers been fined?
Yes. CMS lists fines totalling $22K in the period covered.
How does staffing at Westminster Towers compare?
Reported total nurse staffing is 3.7 hours per resident per day against a Florida median of 3.6 and a national average of 3.9.
Who operates Westminster Towers?
It is part of the Westminster Communities Of Florida chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Westminster Services Inc. Individual owners and managers are not listed on this site.
When was Westminster Towers last inspected?
The most recent survey or investigation in the CMS record is dated 13 Mar 2025; the most recent standard health survey was 13 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.