Wisconsin › Polk County › Amery
Willow Ridge Healthcare
400 Deronda St, Amery, WI 54001
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willow Ridge Healthcare is a For-profit, corporation nursing home in Amery, Wisconsin, certified for 83 beds and caring for about 24 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Wisconsin median; the health inspection rating is 3, staffing 4 and quality measures 2.
Inspectors recorded 19 health deficiencies across the three most recent survey cycles (8, 6, 5 by cycle, most recent first), 2 of them at the actual-harm or immediate-jeopardy level. That is 22.9 per 100 beds, fewer than the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.3 hours per resident per day (0.8 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 32.4%.
Compared with county, state and nation
| Measure | This facility | Polk Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 19 | 28 | 21 | 28.7 |
| Citations per 100 beds | 22.9 | 48.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.3 | 4.3 | 4.0 | 3.9 |
| RN hours per resident day | 0.8 | 0.8 | 0.9 | 0.7 |
| Nursing staff turnover | 32.4% | 51.0% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (6 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 30 Jul 2025, 30 May 2024.
Severity mix: G ×2 D ×13 E ×1 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Jul 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 21 Aug 2025 |
| 30 Jul 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 21 Aug 2025 |
| 24 Jun 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 7 Jul 2025 |
| 30 May 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Jun 2024 |
| 30 May 2024 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 30 Jun 2024 |
| 30 May 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Standard survey | 30 Jun 2024 |
| 30 May 2024 | F0636 | Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months. | D | Standard survey | 30 Jun 2024 |
| 30 May 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Jun 2024 |
| 24 Jan 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 19 Feb 2024 |
| 24 Jan 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Complaint investigation | 19 Feb 2024 |
| 20 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | G | Complaint investigation | 14 Dec 2023 |
| 20 Nov 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation | 14 Dec 2023 |
| 24 May 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 21 Jun 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 32.4%, RNs 42.9%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.9% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 2.0% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 16.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.7% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 23.5% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: Willow Ridge Healthcare Facilities, Llc. Chain: Real Property Health Facilities (9 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Real Property Health Facilities Corp | Operational/managerial control | NOT APPLICABLE | 08/01/1989 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Polk County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| United Pioneer Home | Luck | 50 | 4 | 3 | 5 | 24 | 48.0 | — | 24 Sep 2025 |
| Frederic Nursing and Rehab Community | Frederic | 60 | 3 | 3 | 3 | 28 | 46.7 | — | 19 May 2026 |
| Christian Community Home of Osceola, Inc | Osceola | 40 | 2 | 2 | 4 | 28 | 70.0 | — | 27 May 2026 |
| Golden Age Manor | Amery | 85 | 2 | 2 | 4 | 31 | 36.5 | — | 24 Jun 2026 |
| Dove Healthcare - St Croix Falls | St Croix Falls | 50 | 1 | 2 | 1 | 50 | 100.0 | $62K | 18 Sep 2025 |
All 6 facilities in Polk County
Questions and answers
How many deficiencies has Willow Ridge Healthcare been cited for?
19 health deficiencies across the three most recent survey cycles, 2 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Willow Ridge Healthcare been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Willow Ridge Healthcare compare?
Reported total nurse staffing is 4.3 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Willow Ridge Healthcare?
It is part of the Real Property Health Facilities chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Real Property Health Facilities Corp. Individual owners and managers are not listed on this site.
When was Willow Ridge Healthcare last inspected?
The most recent survey or investigation in the CMS record is dated 30 Jul 2025; the most recent standard health survey was 30 Jul 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.