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Willow Terrace
One Penn Boulevard, Philadelphia, PA 19144
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willow Terrace, in Philadelphia, Pennsylvania, is certified for 174 beds under for-profit, corporation ownership.
CMS gives it 1 of 5 stars overall, below the Pennsylvania median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 61 health deficiencies across the three most recent survey cycles (30, 14, 17 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 35.1 per 100 beds, more than the state median of 22.2.
CMS lists 1 penalty in the period covered: fines totalling $9K.
Reported nurse staffing is 3.5 hours per resident per day (0.3 RN), close to the Pennsylvania median of 3.6; nursing staff turnover is 47.6%.
CMS flags that the facility carries the CMS abuse icon.
Compared with county, state and nation
| Measure | This facility | Philadelphia Co. median | Pennsylvania median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 61 | 37 | 26 | 28.7 |
| Citations per 100 beds | 35.1 | 25.0 | 22.2 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.6 | 3.9 |
| RN hours per resident day | 0.3 | 0.6 | 0.7 | 0.7 |
| Nursing staff turnover | 47.6% | 45.2% | 44.3% | 45.8% |
| Fines listed | $9,113 | $7,387 | $0 | — |
County and state figures are medians across facilities (46 in the county, 656 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Pennsylvania average per facility for the same cycle, as published by CMS. Standard health survey dates: 31 Jan 2025, 1 Apr 2024.
Severity mix: J ×1 G ×2 D ×54 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 30 Apr 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Jun 2026 |
| 19 Mar 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 10 Apr 2026 |
| 19 Mar 2026 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 10 Apr 2026 |
| 19 Mar 2026 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 10 Apr 2026 |
| 19 Mar 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 10 Apr 2026 |
| 11 Dec 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 30 Dec 2025 |
| 11 Dec 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 30 Dec 2025 |
| 11 Dec 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | Complaint investigation | 30 Dec 2025 |
| 20 Nov 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Complaint investigation | 22 Dec 2025 |
| 7 Aug 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | J | Complaint investigation | 1 Aug 2025 |
| 7 Aug 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | D | Complaint investigation | 25 Aug 2025 |
| 31 Jan 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0726 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0847 | Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse. | D | Standard survey | 22 Mar 2025 |
| 31 Jan 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Mar 2025 |
| 11 Sep 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Complaint investigation | 5 Oct 2024 |
| 11 Sep 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 5 Oct 2024 |
| 29 Aug 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | G | Complaint investigation | 29 Aug 2024 |
| 17 Jul 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 14 Aug 2024 |
| 31 May 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 8 Jul 2024 |
| 1 Apr 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0740 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0745 | Provide medically-related social services to help each resident achieve the highest possible quality of life. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0808 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0840 | Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service. | D | Complaint investigation | 10 May 2024 |
| 1 Apr 2024 | F0908 | Keep all essential equipment working safely. | D | Complaint investigation | 10 May 2024 |
| 14 Feb 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Complaint investigation | 18 Mar 2024 |
| 8 Nov 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 22 Nov 2023 |
| 28 Sep 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 1 Nov 2023 |
| 2 Jun 2023 | F0679 | Provide activities to meet all resident's needs. | E | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0710 | Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0725 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0744 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 18 Jul 2023 |
| 2 Jun 2023 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 18 Jul 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 7 Aug 2025 | Fine | $9,113 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Pennsylvania average. Turnover: nursing staff 47.6%, RNs 30.8%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Pennsylvania median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.0% | 15.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.0% | 0.4% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 1.1% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.8% | 2.9% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 1.1% | 1.0% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 10.9% | 16.1% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.7% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 16.8% | 17.2% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. CMS groups this facility with 18 facilities under an individual owner's name; this site does not publish people's names, so no chain page is linked. Legal business name: Wt Operating Llc.
No organisations are listed in the CMS ownership record for this facility.
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Philadelphia County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Holy Family Home | Philadelphia | 18 | 5 | 4 | 5 | 4 | 22.2 | — | 2 Apr 2026 |
| Lafayette-Redeemer, The | Philadelphia | 120 | 5 | 5 | 4 | 4 | 3.3 | — | 11 Apr 2024 |
| Paul'S Run | Philadelphia | 119 | 5 | 4 | 4 | 15 | 12.6 | — | 29 Aug 2025 |
| Philadelphia Protestant Home | Philadelphia | 116 | 5 | 5 | 5 | 8 | 6.9 | — | 27 Jun 2025 |
| Simpson House Inc | Philadelphia | 142 | 5 | 5 | 3 | 5 | 3.5 | — | 24 Apr 2025 |
| The Pines At Philadelphia Rehab and Healthcare Ctr | Philadelphia | 49 | 5 | 4 | 4 | 20 | 40.8 | — | 28 May 2026 |
| Transitional Care Unit At Nazareth Hospital | Philadelphia | 28 | 5 | 4 | 5 | 10 | 35.7 | — | 20 Mar 2025 |
| Willowcrest | Philadelphia | 44 | 5 | 4 | 5 | 9 | 20.5 | — | 5 Jan 2026 |
All 46 facilities in Philadelphia County
Questions and answers
How many deficiencies has Willow Terrace been cited for?
61 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Pennsylvania median is 26 per facility.
Has Willow Terrace been fined?
Yes. CMS lists fines totalling $9K in the period covered.
How does staffing at Willow Terrace compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Pennsylvania median of 3.6 and a national average of 3.9.
Who operates Willow Terrace?
CMS groups it with other facilities under an individual owner, whose name this site does not publish. Ownership type is for-profit, corporation. Individual owners and managers are not listed on this site.
When was Willow Terrace last inspected?
The most recent survey or investigation in the CMS record is dated 30 Apr 2026; the most recent standard health survey was 31 Jan 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.