Texas › Dallas County › Mesquite
Willowbend Nursing and Rehabilitation Center
2231 Highway 80 E, Mesquite, TX 75150
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Willowbend Nursing and Rehabilitation Center is a For-profit, limited liability company nursing home in Mesquite, Texas, certified for 162 beds and caring for about 131 residents a day.
CMS gives it 3 of 5 stars overall, equal to the Texas median; the health inspection rating is 2, staffing 2 and quality measures 5.
Inspectors recorded 31 health deficiencies across the three most recent survey cycles (15, 9, 7 by cycle, most recent first), 4 of them at the actual-harm or immediate-jeopardy level. That is 19.1 per 100 beds, about the same as the state median of 22.5.
CMS lists 3 penalties in the period covered: fines totalling $70K.
Reported nurse staffing is 3.5 hours per resident per day (0.3 RN), close to the Texas median of 3.3; nursing staff turnover is 52.9%.
Compared with county, state and nation
| Measure | This facility | Dallas Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 3 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 31 | 28 | 25 | 28.7 |
| Citations per 100 beds | 19.1 | 22.0 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.3 | 3.3 | 3.9 |
| RN hours per resident day | 0.3 | 0.4 | 0.4 | 0.7 |
| Nursing staff turnover | 52.9% | 55.5% | 52.1% | 45.8% |
| Fines listed | $70,415 | $25,390 | $16,801 | — |
County and state figures are medians across facilities (81 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 22 Jan 2026, 16 Oct 2024.
Severity mix: J ×4 D ×15 E ×12
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Jan 2026 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 12 Feb 2026 |
| 22 Jan 2026 | F0926 | Have policies on smoking. | D | Standard survey | 12 Feb 2026 |
| 20 Nov 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 21 Nov 2025 |
| 5 Sep 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 21 Nov 2025 |
| 25 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Complaint investigation | 17 Apr 2025 |
| 25 Mar 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 17 Apr 2025 |
| 25 Mar 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 17 Apr 2025 |
| 7 Feb 2025 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | D | Complaint investigation | 5 Mar 2025 |
| 7 Feb 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 5 Mar 2025 |
| 16 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 7 Nov 2024 |
| 16 Oct 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 7 Nov 2024 |
| 16 Oct 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Complaint investigation | 7 Nov 2024 |
| 16 Oct 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 7 Nov 2024 |
| 17 Jan 2024 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Complaint investigation | 18 Dec 2023 |
| 17 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation | 18 Dec 2023 |
| 3 Nov 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 15 Sep 2023 |
| 3 Nov 2023 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 30 Nov 2023 |
| 15 Sep 2023 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Standard survey | 6 Oct 2023 |
| 15 Sep 2023 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Oct 2023 |
| 15 Sep 2023 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 6 Oct 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 17 Jan 2024 | Fine | $16,801 | |
| 3 Nov 2023 | Fine | $7,446 | |
| 15 Sep 2023 | Fine | $46,168 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 52.9%, RNs 40.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 32.7% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.3% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 1.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 41.6% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 4.6% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 2.7% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Eastland Memorial Hospital District. Chain: The Ensign Group (342 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Eastland Memorial Hospital District | 5% or greater direct ownership interest | 100% | 02/20/2015 |
| Town East Healthcare, Inc. | Operational/managerial control | NOT APPLICABLE | 02/20/2015 |
| Caretrust Gp LLC | Adp of the snf | NOT APPLICABLE | 03/01/2007 |
| Caretrust Reit Inc | Adp of the snf | NOT APPLICABLE | 03/01/2007 |
| Ctr Partnership LP | Adp of the snf | NOT APPLICABLE | 03/01/2007 |
| Ensign Services Inc | Adp of the snf | NOT APPLICABLE | 03/01/2007 |
| Mesquite Health Holdings LLC | Adp of the snf | NOT APPLICABLE | 03/01/2007 |
| Town East Healthcare, Inc. | Adp of the snf | NOT APPLICABLE | 08/12/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Dallas County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Avir At Irving | Irving | 84 | 5 | 4 | 2 | 18 | 21.4 | — | 26 Feb 2026 |
| Brentwood Place One | Dallas | 120 | 5 | 5 | 1 | 15 | 12.5 | — | 9 Apr 2026 |
| C C Young Memorial Home | Dallas | 129 | 5 | 5 | 5 | 8 | 6.2 | — | 15 Jan 2026 |
| Cheyenne Medical Lodge | Mesquite | 139 | 5 | 4 | 2 | 20 | 14.4 | — | 16 Jun 2026 |
| Crestview Court | Cedar Hill | 125 | 5 | 4 | 2 | 21 | 16.8 | $17K | 14 Jun 2025 |
| Las Brisas Rehabilitation and Wellness Center | Irving | 128 | 5 | 5 | 2 | 10 | 7.8 | — | 8 Jan 2026 |
| Pure Health Transitional Care At Texas Health Pres | Dallas | 49 | 5 | 5 | 4 | 4 | 8.2 | — | 2 Jul 2025 |
| Ventana By Buckner | Dallas | 72 | 5 | 4 | 5 | 14 | 19.4 | — | 18 Mar 2026 |
All 81 facilities in Dallas County
Questions and answers
How many deficiencies has Willowbend Nursing and Rehabilitation Center been cited for?
31 health deficiencies across the three most recent survey cycles, 4 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Willowbend Nursing and Rehabilitation Center been fined?
Yes. CMS lists fines totalling $70K in the period covered.
How does staffing at Willowbend Nursing and Rehabilitation Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Willowbend Nursing and Rehabilitation Center?
It is part of the The Ensign Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Eastland Memorial Hospital District and Town East Healthcare, Inc.. Individual owners and managers are not listed on this site.
When was Willowbend Nursing and Rehabilitation Center last inspected?
The most recent survey or investigation in the CMS record is dated 22 Jan 2026; the most recent standard health survey was 22 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.