Willowbrooke Court Skilled Center at Manor HouseCMS ratings, inspections and fines
- Address
- 1001 Middleford Road, Seaford, DE 19973
- CCN
- 085009
- Ownership type
- Non-profit, corporation
- Certified beds
- 15
- Residents per day
- 11
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Willowbrooke Court Skilled Center at Manor House an overall rating of 5 of 5 stars. The last standard survey was on 6 May 2025. The latest survey cycle has 3 health citations. The median for nursing homes in Delaware is 9. CMS lists no fines for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Sussex County median | Delaware median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 5 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 5 | 3.0 | 3.0 | 2.8 |
| Staffing rating | 5 | 4.0 | 4.0 | 2.9 |
| Quality measure rating | 5 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 12 homes in the county, 44 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Delaware median |
|---|---|---|---|
| Cycle 1 (latest) | 6 May 2025 | 3 | 9 |
| Cycle 2 | 3 Jun 2024 | 2 | 12 |
| Cycle 3 | No date | 2 | 10 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | J0 | K0 | L0 |
| Actual harm that is not immediate jeopardy | G0 | H0 | I0 |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 | C0 |
Survey cycle 1 (latest): 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 May 2025 | F0638 | Assure that each resident’s assessment is updated at least once every 3 months. | D | Standard survey | 13 Jun 2025 |
| 6 May 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 17 Jun 2025 |
| 6 May 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 17 Jun 2025 |
Survey cycle 2: 2 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 3 Jun 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Standard survey | 13 Jun 2024 |
| 3 Jun 2024 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 13 Jun 2024 |
Survey cycle 3: 2 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 21 Jun 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 7 Jul 2023 |
| 21 Jun 2023 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 7 Jul 2023 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
CMS lists no fine and no payment denial for this home in its penalties file.
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Delaware median | Delaware average (CMS) |
|---|---|---|---|
| All nurse staff | 4.05 | 3.90 | 4.35 |
| Registered nurses (RN) | 1.25 | 0.80 | 0.97 |
| Licensed practical nurses (LPN) | 0.80 | 0.98 | |
| Nurse aides | 2.00 | 2.40 | |
| All nurse staff, weekends | 3.57 | 3.60 | 3.89 |
- Nurse staff turnover in a year
- 23.1%
- Nurse staff turnover, Delaware median
- 41.7%
- RN turnover in a year
- No data
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Delaware median | US median |
|---|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.5% | 1.0% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Setting
- Continuing care retirement community
- Legal business name
- Acts Retirement-Life Communities Inc
- Chain
- Acts Retirement-Life Communities (27 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Acts Acquisition and Development Company LLC | Indirect ownership interest | 1 Jul 2014 | |
| Acts Alliance Management LLC | Indirect ownership interest | 31 Dec 2022 | |
| Acts Communities of Maryland, Inc. | Indirect ownership interest | 1 Apr 2019 | |
| Acts Legacy Foundation, Inc. | Indirect ownership interest | 31 Dec 2022 | |
| Acts Retirement Services, Inc | Indirect ownership interest | 1 Jul 2014 | |
| Acts Retirement-Life Communities Management, LLC | Indirect ownership interest | 31 Dec 2022 | |
| Acts Signature Community Services Inc | Indirect ownership interest | 31 Dec 2022 | |
| Bonita Springs Retirement Village Inc | Indirect ownership interest | 1 Nov 2024 | |
| Mease Life Inc | Indirect ownership interest | 1 Oct 2023 | |
| Acts Management Services, Inc. | Operational/managerial control | 1 Jul 2014 | |
| Acts Retirement-Life Communities Inc | Operational/managerial control | 1 Jul 2014 | |
| Acts Retirement-Life Communities Management, LLC | Operational/managerial control | 31 Dec 2022 | |
| U.S. Bank | Trustee of the snf | 9 Jul 2025 | |
| Acts Management Services, Inc. | Adp of the snf | 18 Jul 2025 | |
| Acts Retirement-Life Communities Inc | Adp of the snf | 1 Jul 2014 | |
| Acts Retirement-Life Communities Management, LLC | Adp of the snf | 18 Jul 2025 | |
| Baker Tilly Advisory Group LP | Adp of the snf | 3 Feb 2025 | |
| Baker Tilly Us LLP | Adp of the snf | 5 Nov 2024 | |
| U.S. Bank | Adp of the snf | 12 Jul 2025 |
The site shows organisations only. It does not show the names of persons.
Other homes in Sussex County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Lofland Park Center | Seaford | 4 of 5 | 6 | $0 | 13 Jun 2025 | |
| Seaford Center | Seaford | 3 of 5 | 10 | $192,384 | 9 Sep 2025 | |
| Delaware Bay Rehabilitation and Healthcare Center | Georgetown | 2 of 5 | 9 | $62,618 | 31 Jul 2025 | |
| Delmar Nursing & Rehabilitation Center | Delmar | 5 of 5 | 4 | $23,998 | 5 Dec 2025 | |
| Ocean Grove Post Acute | Millsboro | 2 of 5 | 18 | $0 | 2 Jul 2025 | |
| Milford Center | Milford | 2 of 5 | 12 | $176,862 | 9 Mar 2026 | |
| Polaris Healthcare and Rehabilitation Center | Milford | 2 of 5 | 9 | $153,884 | 11 Feb 2026 | |
| Delaware Veterans Home | Milford | 4 of 5 | 7 | $118,757 | 12 Mar 2026 | |
| Cadia Rehabilitation Renaissance | Millsboro | 3 of 5 | 11 | $13,627 | 25 Aug 2025 | |
| Excelcare at Lewes LLC | Lewes | 2 of 5 | 24 | $106,560 | 18 Feb 2026 | |
| The Moorings at Lewes | Lewes | 5 of 5 | 0 | $0 | 9 Jan 2026 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Willowbrooke Court Skilled Center at Manor House (CCN 085009). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/willowbrooke-court-skilled-center-at-manor-house-seaford-de-085009/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Willowbrooke Court Skilled Center at Manor House last inspected?
- The latest inspection with a citation in the CMS record was on 6 May 2025. It was a standard survey and a complaint investigation. It gave 3 citations. The standard survey before the last one was on 3 Jun 2024.
- Who operates Willowbrooke Court Skilled Center at Manor House?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Acts Retirement-Life Communities. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Willowbrooke Court Skilled Center at Manor House a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in Delaware as a Special Focus Facility and 5 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.