Windsor Quail Valley Post-Acute HealthcareCMS ratings, inspections and fines
- Address
- 3640 Hampton Dr, Missouri City, TX 77459
- CCN
- 676371
- Ownership type
- Non-profit, corporation
- Certified beds
- 120
- Chain
- Wellsential Health
- Residents per day
- 95
- CMS flags
- None in the CMS record
The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.
CMS gives Windsor Quail Valley Post-Acute Healthcare an overall rating of 3 of 5 stars. The last standard survey was on 14 May 2026. The latest survey cycle has 6 health citations. The median for nursing homes in Texas is 8. CMS lists 2 fines with a total of $52,036 for this home in its penalties file.
Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.
Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .
Since the last CMS update
The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.
Ratings
CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.
| Rating (1 to 5 stars) | This home | Fort Bend County median | Texas median | US average (CMS) |
|---|---|---|---|---|
| Overall rating | 3 | 3.0 | 3.0 | 3.0 |
| Health inspection rating | 3 | 2.0 | 3.0 | 2.8 |
| Staffing rating | 2 | 2.0 | 2.0 | 2.9 |
| Quality measure rating | 4 | 4.0 | 4.0 | 3.6 |
A median is the middle value of the homes in the group: 15 homes in the county, 1,177 homes in the state. What the CMS star ratings measure
Citations by survey cycle
CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.
| Survey cycle | Standard survey | Citations | Texas median |
|---|---|---|---|
| Cycle 1 (latest) | 14 May 2026 | 6 | 8 |
| Cycle 2 | 6 Mar 2025 | 3 | 8 |
| Cycle 3 | No date | 7 | 8 |
Health citations
The record of one deficiency in an inspection. One inspection can give many citations.
Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.
| Severity | Isolated | Pattern | Widespread |
|---|---|---|---|
| Immediate jeopardy to resident health or safety | K0 | L0 | |
| Actual harm that is not immediate jeopardy | H0 | I0 | |
| No actual harm, potential for more than minimal harm | E0 | F0 | |
| No actual harm, potential for minimal harm | A0 | B0 |
Survey cycle 1 (latest): 6 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 5 Jun 2026 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | G | Complaint investigation (in dispute review) | 16 Jul 2026 |
| 14 May 2026 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 19 May 2026 |
| 14 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Standard survey | 19 May 2026 |
| 14 May 2026 | F0814 | Dispose of garbage and refuse properly. | C | Standard survey | 19 May 2026 |
| 14 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 19 May 2026 |
| 3 Dec 2025 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 2 Jan 2026 |
Survey cycle 2: 3 citations
Standard survey of this cycle: .
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 6 Mar 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 11 Mar 2025 |
| 6 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 11 Mar 2025 |
| 22 Aug 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 29 Aug 2024 |
Survey cycle 3: 7 citations
The CMS provider file has no standard survey date for this cycle.
| Survey date | F-tag | Requirement (CMS text) | Scope and severity | Survey type | Corrected |
|---|---|---|---|---|---|
| 19 Jul 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | Complaint investigation | 16 Jul 2024 |
| 29 Apr 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 17 May 2024 |
| 29 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 1 Mar 2024 |
| 29 Feb 2024 | F0607 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. | J | Complaint investigation | 1 Mar 2024 |
| 29 Feb 2024 | F0610 | Respond appropriately to all alleged violations. | J | Complaint investigation | 1 Mar 2024 |
| 29 Feb 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 1 Mar 2024 |
| 12 Jan 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Complaint investigation | 25 Jan 2024 |
The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report
Penalties
A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.
| Date | Type | Fine | Days without payment |
|---|---|---|---|
| 19 Jul 2024 | Fine | $15,642 | |
| 29 Feb 2024 | Fine | $36,394 |
Staffing
Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.
| Staff | This home | Texas median | Texas average (CMS) |
|---|---|---|---|
| All nurse staff | 3.09 | 3.30 | 3.39 |
| Registered nurses (RN) | 0.40 | 0.40 | 0.43 |
| Licensed practical nurses (LPN) | 0.72 | 0.95 | |
| Nurse aides | 1.98 | 2.00 | |
| All nurse staff, weekends | 2.76 | 2.90 | 2.98 |
- Nurse staff turnover in a year
- 41.7%
- Nurse staff turnover, Texas median
- 52.1%
- RN turnover in a year
- 38.5%
- Administrators who left in a year
- 0
Homes report the hours to CMS in the Payroll-Based Journal.
Quality measures
A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.
| Measure (CMS text) | Residents | This home | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.2% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 2.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 11.0% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.2% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 9.3% | 8.3% | 13.4% |
For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure
Ownership
An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.
- Ownership type
- Non-profit, corporation
- Legal business name
- Oakbend Medical Center
- Chain
- Wellsential Health (67 homes in the CMS chain file)
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Oakbend Medical Center | 5% or greater direct ownership interest | 100% | 28 Jan 2015 |
| Oakbend Medical Center | Operational/managerial control | 28 Feb 2015 | |
| Regency IHS of Windsor Quail Valley, LLC | Operational/managerial control | 28 Feb 2015 | |
| Regency Integrated Health Services LLC | Operational/managerial control | 28 Feb 2015 | |
| 3640 Hampton Drive LLC | Adp of the snf | 28 Feb 2015 | |
| CSV Rhea Management Holdco, LLC | Adp of the snf | 28 Feb 2015 | |
| DWD TX Holdings LLC | Adp of the snf | 28 Feb 2015 | |
| Jack and Nancy Dwyer Workforce Development Center Inc | Adp of the snf | 28 Feb 2015 | |
| Oakbend Medical Center | Adp of the snf | 20 May 2025 | |
| Reg Bridge Opco LLC | Adp of the snf | 28 Feb 2015 | |
| Reg HG Opco LLC | Adp of the snf | 28 Feb 2015 | |
| Reg Operator Holdco LLC | Adp of the snf | 28 Feb 2015 | |
| Regency IHS Clinical Consulting, LLC | Adp of the snf | 28 Feb 2015 | |
| Regency IHS of Windsor Quail Valley, LLC | Adp of the snf | 28 Feb 2015 | |
| Regency IHS Rehab LLC | Adp of the snf | 28 Feb 2015 | |
| Regency Integrated Health Services LLC | Adp of the snf | 28 Feb 2015 | |
| Regency Texas Holdings LLC | Adp of the snf | 28 Feb 2015 |
The site shows organisations only. It does not show the names of persons.
Other homes in Fort Bend County
| Nursing home | City | Overall rating | Citations, latest cycle | Fines | Last standard survey | |
|---|---|---|---|---|---|---|
| Chelsea Gardens | Missouri City | 1 of 5 | 4 | $77,293 | 1 Oct 2025 | |
| Park Manor of Quail Valley | Missouri City | 2 of 5 | 8 | $0 | 24 Jun 2025 | |
| Paradigm at First Colony | Missouri City | 1 of 5 | 5 | $64,559 | 22 Jan 2026 | |
| Ignite Medical Resort Sugar Land, LLC | Sugar Land | 1 of 5 | 2 | $137,052 | 10 Dec 2025 | |
| Sugar Land Health Care Center | Sugar Land | 3 of 5 | 5 | $30,494 | 27 May 2025 | |
| The Crescent | Sugar Land | 1 of 5 | 10 | $105,770 | 26 Feb 2026 | |
| Cambridge Health and Rehabilitation Center | Richmond | 3 of 5 | 10 | $68,342 | 15 May 2025 | |
| Richmond Health Care Center | Richmond | 4 of 5 | 0 | $78,036 | 25 Sep 2025 | |
| Oak Bend Medical Center | Richmond | 4 of 5 | 6 | $12,267 | 17 Jun 2026 | |
| Paradigm at the Brazos | Richmond | 5 of 5 | 2 | $0 | 1 Aug 2025 | |
| Rosenberg Health & Rehabilitation Center | Rosenberg | 1 of 5 | 4 | $97,334 | 14 May 2026 | |
| Fort Bend Healthcare Center | Rosenberg | 3 of 5 | 6 | $22,929 | 9 Aug 2025 |
Official channels
- Care Compare record of this nursing homeMedicare.gov. The official CMS record of this home.
- Texas Health and Human Services: complaint and incident intakeThe complaint page of the State Survey Agency for Texas, from the CMS list of agencies.
- Contact information for State Survey AgenciesCMS. The web address and the telephone number of the State Survey Agency of each state. These agencies investigate complaints about nursing homes.
- Filing a complaintMedicare.gov. The page names the State Survey Agency as the place for a complaint about nursing home care or facility conditions.
- Eldercare LocatorAdministration for Community Living. A public service that connects older adults and their families to local services. Telephone: 1-800-677-1116.
Cite this page
Centers for Medicare & Medicaid Services, Care Compare. Record of Windsor Quail Valley Post-Acute Healthcare (CCN 676371). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/windsor-quail-valley-post-acute-healthcare-missouri-city-tx-676371/
Provenance
- Licence
- US government work, public domain
- CMS processed the data on
A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.
Questions
- When was Windsor Quail Valley Post-Acute Healthcare last inspected?
- The latest inspection with a citation in the CMS record was on 5 Jun 2026. It was a complaint investigation. It gave 1 citation. The standard survey before the last one was on 6 Mar 2025.
- Who operates Windsor Quail Valley Post-Acute Healthcare?
- The CMS record gives the ownership type as non-profit, corporation. CMS lists the home in the chain Wellsential Health. The CMS ownership file names 3 organisations for operational or managerial control. This site does not show the names of persons.
- Is Windsor Quail Valley Post-Acute Healthcare a Special Focus Facility?
- No. The CMS provider file lists no Special Focus status for this home. CMS lists 6 homes in Texas as Special Focus Facilities and 30 as candidates.
- Where does the data on this page come from?
- The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.