Elder Care Record

Wisconsin › Wood County › Wisconsin Rapids

Wisconsin Rapids Health Services

1350 River Run Dr, Wisconsin Rapids, WI 54494

CCN 525212 · For-profit, limited liability company · 114 certified beds · chain North Shore Healthcare

Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Wisconsin Rapids Health Services is a For-profit, limited liability company nursing home in Wisconsin Rapids, Wisconsin, certified for 114 beds and caring for about 37 residents a day.

CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 2, staffing 4 and quality measures 1.

Inspectors recorded 36 health deficiencies across the three most recent survey cycles (8, 16, 12 by cycle, most recent first), 3 of them at the actual-harm or immediate-jeopardy level. That is 31.6 per 100 beds, about the same as the state median of 31.8.

CMS lists 3 penalties in the period covered: fines totalling $75K.

Reported nurse staffing is 4.1 hours per resident per day (1.1 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 37.5%.

36health deficiencies, 3 survey cycles3 at actual harm or worse
$75Kfines listed by CMS3 penalties in period
4.1nurse hours per resident per daystate median 4.0
33%occupancy (residents ÷ beds)37 residents a day

Compared with county, state and nation

MeasureThis facilityWood Co. medianWisconsin medianUS average
Overall star rating1433.0
Health citations, 3 cycles3692128.7
Citations per 100 beds31.616.731.826.8
Total nurse hours per resident day4.14.14.03.9
RN hours per resident day1.11.10.90.7
Nursing staff turnover37.5%37.5%46.2%45.8%
Fines listed$74,861$0$0—

County and state figures are medians across facilities (5 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)8
Cycle 216
Cycle 312

Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 25 Feb 2026, 6 Nov 2024.

Severity mix: J ×3 D ×25 E ×5 F ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
25 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey26 Mar 2026
25 Feb 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DStandard survey26 Mar 2026
25 Feb 2026F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.DStandard survey26 Mar 2026
4 Feb 2026F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation4 Mar 2026
6 Oct 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation22 Dec 2025
6 Oct 2025F0610Respond appropriately to all alleged violations.DComplaint investigation22 Dec 2025
6 Oct 2025F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation22 Dec 2025
6 Oct 2025F0908Keep all essential equipment working safely.DComplaint investigation22 Dec 2025
22 Apr 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation16 May 2025
22 Apr 2025F0880Provide and implement an infection prevention and control program.DComplaint investigation16 May 2025
22 Apr 2025F0887Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.DComplaint investigation16 May 2025
13 Mar 2025F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DComplaint investigation8 Apr 2025
6 Nov 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.JComplaint investigation4 Dec 2024
6 Nov 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey4 Dec 2024
6 Nov 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.EStandard survey4 Dec 2024
6 Nov 2024F0880Provide and implement an infection prevention and control program.EStandard survey4 Dec 2024
6 Nov 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation4 Dec 2024
6 Nov 2024F0637Assess the resident when there is a significant change in conditionDStandard survey4 Dec 2024
6 Nov 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey4 Dec 2024
6 Nov 2024F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey4 Dec 2024
6 Nov 2024F0661Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.DStandard survey4 Dec 2024
6 Nov 2024F0693Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.DStandard survey4 Dec 2024
6 Nov 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey4 Dec 2024
6 Nov 2024F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey4 Dec 2024
27 Jun 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.EComplaint investigation22 Jul 2024
27 Jun 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DComplaint investigation22 Jul 2024
27 Jun 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation22 Jul 2024
27 Jun 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation22 Jul 2024
2 Apr 2024F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DComplaint investigation17 Apr 2024
29 Feb 2024F0678Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.JComplaint investigation25 Mar 2024
29 Feb 2024F0695Provide safe and appropriate respiratory care for a resident when needed.DComplaint investigation25 Mar 2024
24 Jan 2024F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation15 Feb 2024
2 Aug 2023F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FComplaint investigation29 Aug 2023
2 Aug 2023F0880Provide and implement an infection prevention and control program.EStandard survey29 Aug 2023
2 Aug 2023F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey29 Aug 2023
2 Aug 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey29 Aug 2023

Penalties

DateTypeAmountDetail
6 Nov 2024Fine$45,995
29 Feb 2024Fine$14,433
24 Jan 2024Fine$14,433

Staffing

Total nursing4.13 h
Nurse aides2.09 h
LPN0.9 h
RN1.14 h
Weekend total3.48 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 37.5%, RNs 66.7%; 2 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityWisconsin medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay25.0%15.4%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay3.5%1.5%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay3.6%2.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay6.1%3.0%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay1.9%0.9%1.0%
Percentage of long-stay residents with pressure ulcersLong Stay12.8%4.4%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay7.6%14.4%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Nsh Wisconsin Rapids Llc. Chain: North Shore Healthcare (59 facilities).

OrganisationRole in the CMS recordInterestSince
Nshr Operations LLC5% or greater direct ownership interest100%10/01/2019
Arrowhead 123 LLC5% or greater indirect ownership interest10%10/01/2019
Cibc Bank USA5% or greater mortgage interestNOT APPLICABLE12/31/2024
Cibc Bank USA5% or greater security interestNOT APPLICABLE12/31/2024
Cibc Bank USAOperational/managerial controlNOT APPLICABLE12/31/2024
Cliftonlarsonallen LLPOperational/managerial controlNOT APPLICABLE12/01/2019
Continuum Therapy Partners LLCOperational/managerial controlNOT APPLICABLE03/01/2025
North Shore Healthcare LLCOperational/managerial controlNOT APPLICABLE12/01/2019
Nsh Rehab LLCOperational/managerial controlNOT APPLICABLE03/01/2025
Wipfli LLPOperational/managerial controlNOT APPLICABLE02/01/2025
Arrowhead 123 LLCAdp of the snfNOT APPLICABLE12/01/2019
Cliftonlarsonallen LLPAdp of the snfNOT APPLICABLE06/09/2025
Continuum Therapy Partners LLCAdp of the snfNOT APPLICABLE06/09/2025
North Shore Healthcare LLCAdp of the snfNOT APPLICABLE06/09/2025
Nsh 1350 River Run Drive LLCAdp of the snfNOT APPLICABLE12/01/2019
Nsh Rehab LLCAdp of the snfNOT APPLICABLE06/09/2025
Wipfli LLPAdp of the snfNOT APPLICABLE06/09/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Wood County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Edgewater Haven Nursing HomePort Edwards50545918.0—13 Aug 2025
Norwood Health Ctr-CentralMarshfield3255500.0——
Edenbrook of Wisconsin RapidsWisconsin Rapids8044478.8—20 May 2026
North Shore Healthcare At MarshfieldMarshfield1204432016.7—4 Jun 2026

All 5 facilities in Wood County

Questions and answers

How many deficiencies has Wisconsin Rapids Health Services been cited for?

36 health deficiencies across the three most recent survey cycles, 3 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.

Has Wisconsin Rapids Health Services been fined?

Yes. CMS lists fines totalling $75K in the period covered.

How does staffing at Wisconsin Rapids Health Services compare?

Reported total nurse staffing is 4.1 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.

Who operates Wisconsin Rapids Health Services?

It is part of the North Shore Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Nshr Operations LLC, Arrowhead 123 LLC and Cibc Bank USA. Individual owners and managers are not listed on this site.

When was Wisconsin Rapids Health Services last inspected?

The most recent survey or investigation in the CMS record is dated 25 Feb 2026; the most recent standard health survey was 25 Feb 2026.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.