Texas › Lubbock County › Lubbock
Avir At Heritage Oaks
5301 University Ave, Lubbock, TX 79413
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Avir At Heritage Oaks is a For-profit, limited liability company nursing home in Lubbock, Texas, certified for 159 beds and caring for about 111 residents a day.
CMS gives it 1 of 5 stars overall, below the Texas median of 3; the health inspection rating is 2, staffing 1 and quality measures 3.
Inspectors recorded 32 health deficiencies across the three most recent survey cycles (18, 5, 9 by cycle, most recent first), none at the actual-harm level. That is 20.1 per 100 beds, about the same as the state median of 22.5.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.2 hours per resident per day (0.2 RN), close to the Texas median of 3.3; nursing staff turnover is 67.2%.
Compared with county, state and nation
| Measure | This facility | Lubbock Co. median | Texas median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 32 | 31 | 25 | 28.7 |
| Citations per 100 beds | 20.1 | 28.1 | 22.5 | 26.8 |
| Total nurse hours per resident day | 3.2 | 3.1 | 3.3 | 3.9 |
| RN hours per resident day | 0.2 | 0.3 | 0.4 | 0.7 |
| Nursing staff turnover | 67.2% | 67.2% | 52.1% | 45.8% |
| Fines listed | $0 | $23,491 | $16,801 | — |
County and state figures are medians across facilities (15 in the county, 1177 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Texas average per facility for the same cycle, as published by CMS. Standard health survey dates: 6 May 2026, 7 Mar 2025.
Severity mix: D ×10 E ×21 F ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 22 Jun 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Complaint investigation | 22 Jul 2026 |
| 22 Jun 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Complaint investigation | 22 Jul 2026 |
| 22 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Complaint investigation | 22 Jul 2026 |
| 10 Jun 2026 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | E | Complaint investigation | Deficient, Provider has no plan of correction |
| 6 May 2026 | F0727 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. | F | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 7 May 2026 |
| 6 May 2026 | F0552 | Ensure that residents are fully informed and understand their health status, care and treatments. | E | Standard survey | 7 May 2026 |
| 6 May 2026 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0814 | Dispose of garbage and refuse properly. | E | Standard survey | 10 Jun 2026 |
| 6 May 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 7 May 2026 |
| 2 Apr 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 1 May 2026 |
| 2 Apr 2026 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 1 May 2026 |
| 6 Jan 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Complaint investigation | 20 Feb 2026 |
| 15 Nov 2025 | F0926 | Have policies on smoking. | D | Complaint investigation | 30 Dec 2025 |
| 7 Mar 2025 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 14 Apr 2025 |
| 7 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 14 Apr 2025 |
| 7 Mar 2025 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 14 Apr 2025 |
| 7 Mar 2025 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 14 Apr 2025 |
| 7 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | D | Standard survey | 14 Apr 2025 |
| 27 Jun 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 5 Aug 2024 |
| 22 Feb 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 30 Mar 2024 |
| 22 Feb 2024 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 30 Mar 2024 |
| 3 Nov 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | E | Complaint investigation | 30 Nov 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Texas average. Turnover: nursing staff 67.2%, RNs 33.3%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Texas median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 15.3% | 14.9% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.3% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 4.9% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.6% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 9.5% | 12.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 11.2% | 3.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 1.8% | 8.3% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Stratford Hospital District. Chain: Avir Health Group (116 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Stratford Hospital District | 5% or greater direct ownership interest | 100% | 12/16/2019 |
| 5301 University Ave Opco LLC | Operational/managerial control | NOT APPLICABLE | 10/01/2025 |
| 5301 University Ave Opco LLC | Adp of the snf | NOT APPLICABLE | 02/02/2026 |
| 5301 University Ave Property Owner LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Welltower Inc | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Welltower Nnn Group, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
| Welltower Op, LLC | Adp of the snf | NOT APPLICABLE | 10/01/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Lubbock County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Crown Point Health Suites | Lubbock | 108 | 5 | 4 | 4 | 18 | 16.7 | $8K | 10 Apr 2026 |
| Slaton Care Center | Slaton | 120 | 4 | 4 | 1 | 20 | 16.7 | $23K | 4 Dec 2025 |
| Windmill Village Rehabilitation & Care Center | Lubbock | 120 | 4 | 4 | 1 | 28 | 23.3 | — | 9 Jul 2026 |
| Carillon Inc | Lubbock | 100 | 3 | 3 | 3 | 19 | 19.0 | $57K | 17 Jun 2026 |
| Lubbock Health Care Center | Lubbock | 120 | 3 | 4 | 1 | 21 | 17.5 | — | 9 Dec 2025 |
| Mi Casita Nursing and Rehabilitation | Lubbock | 95 | 3 | 4 | 1 | 28 | 29.5 | — | 27 Mar 2026 |
| The Plaza At Lubbock | Lubbock | 132 | 3 | 2 | 2 | 40 | 30.3 | $39K | 8 Jan 2026 |
| Hansford County Hospital District DBA Lakeridge Nu | Lubbock | 90 | 2 | 3 | 1 | 31 | 34.4 | $31K | 12 May 2026 |
All 15 facilities in Lubbock County
Questions and answers
How many deficiencies has Avir At Heritage Oaks been cited for?
32 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Texas median is 25 per facility.
Has Avir At Heritage Oaks been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Avir At Heritage Oaks compare?
Reported total nurse staffing is 3.2 hours per resident per day against a Texas median of 3.3 and a national average of 3.9.
Who operates Avir At Heritage Oaks?
It is part of the Avir Health Group chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Stratford Hospital District and 5301 University Ave Opco LLC. Individual owners and managers are not listed on this site.
When was Avir At Heritage Oaks last inspected?
The most recent survey or investigation in the CMS record is dated 22 Jun 2026; the most recent standard health survey was 6 May 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.