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Albuquerque Heights Healthcare and RehabilitationCMS ratings, inspections and fines

Address
103 Hospital Loop NE, Albuquerque, NM 87109
CCN
325069
Ownership type
For-profit, corporation
Certified beds
134
Residents per day
120
CMS flags
None in the CMS record
CMS star ratings
Overall rating2 of 5
Health inspection rating2 of 5
Staffing rating4 of 5
Quality measure rating4 of 5
Care Compare record (Medicare.gov)

The watch list stays in this browser. After each CMS update, it shows the values that changed at the homes on the list.

CMS gives Albuquerque Heights Healthcare and Rehabilitation an overall rating of 2 of 5 stars. The last standard survey was on 15 Apr 2025. The latest survey cycle has 20 health citations. The median for nursing homes in New Mexico is 17. CMS lists 1 fine of $8,170 for this home in its penalties file.

Facilities may see a change in their overall rating for a number of reasons. Since the overall rating is based on three individual domains, a change in any one of the domains can affect the overall rating. Any new data for a nursing home could potentially change a star rating domain.

Centers for Medicare & Medicaid Services, Five-Star Quality Rating System: Technical Users' Guide, July 2026. CMS processed this record on .

Since the last CMS update

The site has no recorded change for this home. In each CMS update, the site compares the ratings, the penalties and the citations of each home.

Ratings

CMS gives each home 1 to 5 stars for health inspections, for staffing and for quality measures, and one overall rating.

CMS star ratings of Albuquerque Heights Healthcare and Rehabilitation, with medians
Rating (1 to 5 stars)This homeBernalillo County medianNew Mexico medianUS average (CMS)
Overall rating22.03.03.0
Health inspection rating22.02.02.8
Staffing rating43.03.02.9
Quality measure rating44.04.03.6

A median is the middle value of the homes in the group: 18 homes in the county, 68 homes in the state. What the CMS star ratings measure

Citations by survey cycle

CMS keeps the last three cycles, and cycle 1 is the latest. A cycle has one standard survey. Citations from complaint and infection control inspections go into cycles of 12 months.

Health citations of Albuquerque Heights Healthcare and Rehabilitation in the last three survey cycles
Survey cycleStandard surveyCitationsNew Mexico median
Cycle 1 (latest)15 Apr 20252017
Cycle 231 Jan 20243114
Cycle 3No date3315

Health citations

The record of one deficiency in an inspection. One inspection can give many citations.

Scope and severity. A letter from A to L on each citation. Scope is the number of residents that the deficiency affected. Severity is the level of harm.

Scope and severity of the 84 citations. Select a cell to show only its rows.
SeverityIsolatedPatternWidespread
Immediate jeopardy to resident health or safetyJ0K0L0
Actual harm that is not immediate jeopardyH0I0
No actual harm, potential for more than minimal harm
No actual harm, potential for minimal harmA0B0C0

Survey cycle 1 (latest): 20 citations

Standard survey of this cycle: .

Health citations of Albuquerque Heights Healthcare and Rehabilitation in survey cycle 1, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
22 May 2026F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation18 Jun 2026
22 May 2026F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation18 Jun 2026
22 May 2026F0808Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.DComplaint investigation18 Jun 2026
3 Feb 2026F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDComplaint investigation20 Feb 2026
3 Feb 2026F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation20 Feb 2026
31 Dec 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation27 Jan 2026
12 Dec 2025F0558Reasonably accommodate the needs and preferences of each resident.DComplaint investigation20 Feb 2026
12 Dec 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation20 Feb 2026
12 Dec 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation20 Feb 2026
12 Dec 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint investigation20 Feb 2026
12 Dec 2025F0790Provide routine and 24-hour emergency dental care for each resident.DComplaint investigation20 Feb 2026
14 Aug 2025F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation31 Oct 2025
15 Apr 2025F0641Ensure each resident receives an accurate assessment.EStandard survey28 May 2025
15 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey28 May 2025
15 Apr 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey28 May 2025
15 Apr 2025F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DStandard survey28 May 2025
15 Apr 2025F0760Ensure that residents are free from significant medication errors.DStandard survey28 May 2025
15 Apr 2025F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation28 May 2025
15 Apr 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey28 May 2025
15 Apr 2025F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EStandard survey28 May 2025

Survey cycle 2: 31 citations

Standard survey of this cycle: .

Health citations of Albuquerque Heights Healthcare and Rehabilitation in survey cycle 2, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
10 Jun 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation2 Jul 2025
10 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation2 Jul 2025
15 Apr 2025F0777Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.EComplaint investigation28 May 2025
16 Jan 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation14 Feb 2025
16 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.DComplaint investigation14 Feb 2025
16 Jan 2025F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.EComplaint investigation14 Feb 2025
23 Aug 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EComplaint investigation15 Oct 2024
23 Aug 2024F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DComplaint investigation15 Oct 2024
23 Aug 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EComplaint investigation15 Oct 2024
23 Aug 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GComplaint investigation15 Oct 2024
23 Aug 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation15 Oct 2024
23 Aug 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation15 Oct 2024
23 Aug 2024F0919Make sure that a working call system is available in each resident's bathroom and bathing area.EComplaint investigation15 Oct 2024
31 Jan 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey14 Mar 2024
31 Jan 2024F0558Reasonably accommodate the needs and preferences of each resident.EComplaint investigation14 Mar 2024
31 Jan 2024F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey14 Mar 2024
31 Jan 2024F0565Honor the resident's right to organize and participate in resident/family groups in the facility.EStandard survey14 Mar 2024
31 Jan 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey14 Mar 2024
31 Jan 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey14 Mar 2024
31 Jan 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey14 Mar 2024
31 Jan 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey14 Mar 2024
31 Jan 2024F0660Plan the resident's discharge to meet the resident's goals and needs.DComplaint investigation14 Mar 2024
31 Jan 2024F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey14 Mar 2024
31 Jan 2024F0677Provide care and assistance to perform activities of daily living for any resident who is unable.DStandard survey14 Mar 2024
31 Jan 2024F0679Provide activities to meet all resident's needs.EStandard survey14 Mar 2024
31 Jan 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey14 Mar 2024
31 Jan 2024F0730Observe each nurse aide's job performance and give regular training.EStandard survey14 Mar 2024
31 Jan 2024F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey14 Mar 2024
31 Jan 2024F0791Provide or obtain dental services for each resident.DStandard survey14 Mar 2024
31 Jan 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey14 Mar 2024
31 Jan 2024F0947Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.EStandard survey14 Mar 2024

Survey cycle 3: 33 citations

The CMS provider file has no standard survey date for this cycle.

Health citations of Albuquerque Heights Healthcare and Rehabilitation in survey cycle 3, the latest first
Survey dateF-tagRequirement (CMS text)Scope and severitySurvey typeCorrected
30 May 2024F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.DComplaint investigation28 Jun 2024
31 Jan 2024F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation14 Mar 2024
2 Nov 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.DComplaint investigation8 Dec 2023
2 Nov 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.DComplaint investigation8 Dec 2023
27 Oct 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation8 Dec 2023
27 Oct 2023F0802Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.FComplaint investigation8 Dec 2023
27 Oct 2023F0807Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.FComplaint investigation8 Dec 2023
27 Oct 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation8 Dec 2023
4 Aug 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.EComplaint investigation8 Sep 2023
4 Aug 2023F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EComplaint investigation8 Sep 2023
23 Jan 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey1 Mar 2023
23 Jan 2023F0558Reasonably accommodate the needs and preferences of each resident.EStandard survey1 Mar 2023
23 Jan 2023F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey1 Mar 2023
23 Jan 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.EStandard survey1 Mar 2023
23 Jan 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey1 Mar 2023
23 Jan 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EStandard survey1 Mar 2023
23 Jan 2023F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey1 Mar 2023
23 Jan 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey1 Mar 2023
23 Jan 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey1 Mar 2023
23 Jan 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey1 Mar 2023
23 Jan 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey1 Mar 2023
23 Jan 2023F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey1 Mar 2023
23 Jan 2023F0685Assist a resident in gaining access to vision and hearing services.DStandard survey1 Mar 2023
23 Jan 2023F0692Provide enough food/fluids to maintain a resident's health.DStandard survey1 Mar 2023
23 Jan 2023F0730Observe each nurse aide's job performance and give regular training.EStandard survey1 Mar 2023
23 Jan 2023F0740Ensure each resident must receive and the facility must provide necessary behavioral health care and services.EStandard survey1 Mar 2023
23 Jan 2023F0757Ensure each resident’s drug regimen must be free from unnecessary drugs.EStandard survey1 Mar 2023
23 Jan 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey1 Mar 2023
23 Jan 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DStandard survey1 Mar 2023
23 Jan 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey1 Mar 2023
23 Jan 2023F0810Provide special eating equipment and utensils for residents who need them and appropriate assistance.EStandard survey1 Mar 2023
23 Jan 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey1 Mar 2023
23 Jan 2023F0880Provide and implement an infection prevention and control program.DStandard survey1 Mar 2023

The requirement text is the CMS summary of the F-tag. It is not the report of the surveyor. How to read an inspection report

Penalties

A fine, or a payment denial: a period in which Medicare or Medicaid does not pay for new admissions. The CMS penalties file holds three years.

Penalties of Albuquerque Heights Healthcare and Rehabilitation in the CMS penalties file
DateTypeFineDays without payment
23 Aug 2024Fine$8,170

Staffing

Hours per resident per day. The nurse hours for one resident on an average day. CMS calculates the figure from the hours that the home reports for a quarter.

Nurse staffing hours per resident per day at Albuquerque Heights Healthcare and Rehabilitation
StaffThis homeNew Mexico medianNew Mexico average (CMS)
All nurse staff3.763.403.53
Registered nurses (RN)1.010.600.63
Licensed practical nurses (LPN)0.940.70
Nurse aides1.812.21
All nurse staff, weekends3.383.003.10
Nurse staff turnover in a year
66.7%
Nurse staff turnover, New Mexico median
52.9%
RN turnover in a year
53.8%
Administrators who left in a year
0

Homes report the hours to CMS in the Payroll-Based Journal.

Quality measures

A figure that CMS calculates from the assessments of residents. One example is the percentage of long-stay residents with a fall and a major injury.

Quality measures of Albuquerque Heights Healthcare and Rehabilitation, average of four quarters (2025Q2-2026Q1)
Measure (CMS text)ResidentsThis homeNew Mexico medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.3%10.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay1.3%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.9%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.6%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.2%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay23.6%10.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay11.7%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay9.5%13.5%13.4%

For each measure in this table, CMS gives more points in the quality measure rating for a lower percentage. The site calculates the medians from the CMS file. What the CMS star ratings measure

Ownership

An organisation in the CMS ownership file. CMS records its role, for example an ownership interest, operational or managerial control, or a mortgage interest.

Ownership type
For-profit, corporation
Legal business name
Albuquerque Heights Healthcare and Rehabilitation Center, LLC
Chain
Genesis Healthcare (184 homes in the CMS chain file)
Organisations in the CMS ownership record of Albuquerque Heights Healthcare and Rehabilitation
OrganisationRole in the CMS recordInterestSince
Summit Care LLC5% or greater direct ownership interest100%25 Jul 2007
FC-Gen Operations Investment LLC5% or greater indirect ownership interest2 Feb 2015
Gen Operations I LLC5% or greater indirect ownership interest2 Feb 2015
Genesis Healthcare Inc5% or greater indirect ownership interest25 Jul 2007
Genesis Healthcare LLC5% or greater indirect ownership interest2 Feb 2015
Skilled Healthcare LLC5% or greater indirect ownership interest2 Feb 2015
Summit Care Parent LLC5% or greater indirect ownership interest1 Jan 2013
Sun Healthcare Group Inc5% or greater indirect ownership interest15 Nov 2022

The site shows organisations only. It does not show the names of persons.

Other homes in Bernalillo County

The 12 nearest other nursing homes in Bernalillo County, New Mexico
Nursing homeCityOverall ratingCitations, latest cycleFinesLast standard survey
Spanish Trails Wellness & RehabilitationAlbuquerque3 of 518$57,51925 Apr 2025
The Rehabilitation Center of AlbuquerqueAlbuquerque2 of 524$80,90927 Jun 2025
Advanced Health Care of AlbuquerqueAlbuquerque5 of 54$39,88027 Mar 2025
Sandia Ridge CenterSpecial Focus candidateAlbuquerque1 of 520$114,00113 Jan 2023
Uptown Rehabilitation CenterAlbuquerque2 of 521$05 May 2025
Odelia HealthcareAlbuquerque4 of 512$4,08830 May 2025
Las Palomas CenterSpecial Focus candidateAlbuquerque1 of 529$294,51319 Jul 2024
Manzano Del Sol by PurehealthAlbuquerque1 of 516$26,10911 Aug 2025
Canyon Transitional Rehabilitation Center, LLCAlbuquerque5 of 58$027 Feb 2026
Princeton Health & RehabilitationAlbuquerque2 of 529$154,45725 Jul 2025
Fiesta Park Wellness & RehabilitationAlbuquerque2 of 518$39,02520 Apr 2026
La Vida LlenaAlbuquerque3 of 511$022 Dec 2025

All 18 nursing homes in Bernalillo County

Official channels

Cite this page

Centers for Medicare & Medicaid Services, Care Compare. Record of Albuquerque Heights Healthcare and Rehabilitation (CCN 325069). Data processed 1 Aug 2026. Elder Care Record, https://eldercarerecord.com/facility/albuquerque-heights-healthcare-and-rehabilitation-albuquerque-nm-325069/

Provenance

Licence
US government work, public domain
CMS processed the data on

A program makes this page from the CMS files, and the same files always give the same text. How the site makes the figures. Report an error.

Questions

When was Albuquerque Heights Healthcare and Rehabilitation last inspected?
The latest inspection with a citation in the CMS record was on 22 May 2026. It was a complaint investigation. It gave 3 citations. The standard survey before the last one was on 31 Jan 2024.
Who operates Albuquerque Heights Healthcare and Rehabilitation?
The CMS record gives the ownership type as for-profit, corporation. CMS lists the home in the chain Genesis Healthcare. The CMS ownership file names no organisation for operational or managerial control. This site does not show the names of persons.
Is Albuquerque Heights Healthcare and Rehabilitation a Special Focus Facility?
No. The CMS provider file lists no Special Focus status for this home. CMS lists 1 home in New Mexico as a Special Focus Facility and 5 as candidates.
Where does the data on this page come from?
The data comes from the CMS Care Compare files for nursing homes. CMS processed the files on 1 Aug 2026. The Care Compare record on Medicare.gov is the official record of the home.