Elder Care Record

New Mexico › Bernalillo County › Albuquerque

Las Palomas Center

8100 Palomas Avenue Ne, Albuquerque, NM 87109

CCN 325036 · For-profit, limited liability company · 120 certified beds · chain Genesis Healthcare

CMS abuse iconSpecial Focus Facility candidateNo standard inspection in 2+ years
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 120 beds, Las Palomas Center serves Albuquerque in Bernalillo County, New Mexico and has taken Medicare and Medicaid residents since 1983.

CMS gives it 1 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.

Inspectors recorded 88 health deficiencies across the three most recent survey cycles (29, 41, 18 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 73.3 per 100 beds, more than the state median of 47.5.

CMS lists 3 penalties in the period covered: fines totalling $295K.

Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the New Mexico median of 3.4; nursing staff turnover is 67.9%.

CMS flags that the facility carries the CMS abuse icon, is a Special Focus Facility candidate and has not had a standard health inspection in more than two years.

88health deficiencies, 3 survey cycles7 at actual harm or worse
$295Kfines listed by CMS3 penalties in period
3.5nurse hours per resident per daystate median 3.4
81%occupancy (residents ÷ beds)97 residents a day

Compared with county, state and nation

MeasureThis facilityBernalillo Co. medianNew Mexico medianUS average
Overall star rating1233.0
Health citations, 3 cycles88494928.7
Citations per 100 beds73.338.847.526.8
Total nurse hours per resident day3.53.63.43.9
RN hours per resident day0.50.70.60.7
Nursing staff turnover67.9%51.0%52.9%45.8%
Fines listed$294,513$39,025$19,971—

County and state figures are medians across facilities (18 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)29
Cycle 241
Cycle 318

Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Jul 2024, 17 Aug 2023.

Severity mix: J ×3 K ×4 D ×43 E ×25 F ×10 C ×3

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
10 Apr 2026F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.EComplaint investigation1 May 2026
9 Feb 2026F0627Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.DComplaint investigation (under dispute review)28 Feb 2026
25 Nov 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.KComplaint investigation7 Jan 2026
25 Nov 2025F0610Respond appropriately to all alleged violations.KComplaint investigation7 Jan 2026
25 Nov 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation7 Jan 2026
25 Nov 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation7 Jan 2026
25 Nov 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation7 Jan 2026
5 Nov 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.JComplaint investigation (under dispute review)6 Nov 2025
5 Nov 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.JComplaint investigation (under dispute review)6 Nov 2025
3 Jun 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FComplaint investigation7 Aug 2025
3 Jun 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation7 Aug 2025
3 Jun 2025F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EComplaint investigation7 Aug 2025
3 Jun 2025F0583Keep residents' personal and medical records private and confidential.DComplaint investigation7 Aug 2025
3 Jun 2025F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.DComplaint investigation7 Aug 2025
3 Jun 2025F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DComplaint investigation7 Aug 2025
3 Jun 2025F0849Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.DComplaint investigation7 Aug 2025
3 Apr 2025F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.KComplaint investigation29 Apr 2025
3 Apr 2025F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.JComplaint investigation29 Apr 2025
3 Apr 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation29 Apr 2025
3 Apr 2025F0658Ensure services provided by the nursing facility meet professional standards of quality.EComplaint investigation29 Apr 2025
3 Apr 2025F0711Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.EComplaint investigation29 Apr 2025
3 Apr 2025F0760Ensure that residents are free from significant medication errors.EComplaint investigation15 Mar 2025
3 Apr 2025F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.EComplaint investigation29 Apr 2025
3 Apr 2025F0880Provide and implement an infection prevention and control program.EComplaint investigation29 Apr 2025
3 Apr 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation29 Apr 2025
3 Apr 2025F0641Ensure each resident receives an accurate assessment.DComplaint investigation29 Apr 2025
3 Apr 2025F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDComplaint investigation29 Apr 2025
3 Apr 2025F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DComplaint investigation29 Apr 2025
3 Apr 2025F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.CComplaint investigation29 Apr 2025
3 Apr 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.CComplaint investigation29 Apr 2025
2 Jan 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.EComplaint investigation5 Feb 2025
2 Jan 2025F0692Provide enough food/fluids to maintain a resident's health.EComplaint investigation5 Feb 2025
2 Jan 2025F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation23 Oct 2024
2 Jan 2025F0919Make sure that a working call system is available in each resident's bathroom and bathing area.DComplaint investigation5 Feb 2025
19 Jul 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.KStandard survey22 Aug 2024
19 Jul 2024F0680Ensure the activities program is directed by a qualified professional.FStandard survey22 Aug 2024
19 Jul 2024F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey22 Aug 2024
19 Jul 2024F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey22 Aug 2024
19 Jul 2024F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey22 Aug 2024
19 Jul 2024F0695Provide safe and appropriate respiratory care for a resident when needed.EStandard survey22 Aug 2024
19 Jul 2024F0925Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.EStandard survey22 Aug 2024
19 Jul 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey22 Aug 2024
19 Jul 2024F0554Allow residents to self-administer drugs if determined clinically appropriate.DStandard survey22 Aug 2024
19 Jul 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey22 Aug 2024
19 Jul 2024F0582Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.DStandard survey22 Aug 2024
19 Jul 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DStandard survey22 Aug 2024
19 Jul 2024F0625Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.DStandard survey22 Aug 2024
19 Jul 2024F0645PASARR screening for Mental disorders or Intellectual DisabilitiesDStandard survey22 Aug 2024
19 Jul 2024F0679Provide activities to meet all resident's needs.DStandard survey22 Aug 2024
19 Jul 2024F0685Assist a resident in gaining access to vision and hearing services.DStandard survey22 Aug 2024
19 Jul 2024F0700Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.DStandard survey22 Aug 2024
19 Jul 2024F0759Ensure medication error rates are not 5 percent or greater.DStandard survey22 Aug 2024
19 Jul 2024F0880Provide and implement an infection prevention and control program.DStandard survey22 Aug 2024
19 Jul 2024F0943Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.DStandard survey22 Aug 2024
7 Mar 2024F0806Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.EComplaint investigation9 Apr 2024
7 Mar 2024F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.EComplaint investigation9 Apr 2024
7 Mar 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation9 Apr 2024
7 Mar 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation9 Apr 2024
7 Mar 2024F0658Ensure services provided by the nursing facility meet professional standards of quality.DComplaint investigation9 Apr 2024
7 Mar 2024F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DComplaint investigation9 Apr 2024
8 Nov 2023F0803Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.FComplaint investigation5 Jan 2024
8 Nov 2023F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint investigation5 Jan 2024
8 Nov 2023F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.EComplaint investigation5 Jan 2024
8 Nov 2023F0554Allow residents to self-administer drugs if determined clinically appropriate.DComplaint investigation5 Jan 2024
8 Nov 2023F0697Provide safe, appropriate pain management for a resident who requires such services.DComplaint investigation5 Jan 2024
17 Aug 2023F0567Honor the resident's right to manage his or her financial affairs.FStandard survey6 Oct 2023
17 Aug 2023F0809Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.FStandard survey6 Oct 2023
17 Aug 2023F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey6 Oct 2023
17 Aug 2023F0880Provide and implement an infection prevention and control program.FStandard survey6 Oct 2023
17 Aug 2023F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.EStandard survey6 Oct 2023
17 Aug 2023F0640Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.EStandard survey6 Oct 2023
17 Aug 2023F0658Ensure services provided by the nursing facility meet professional standards of quality.EStandard survey6 Oct 2023
17 Aug 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey6 Oct 2023
17 Aug 2023F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.EStandard survey6 Oct 2023
17 Aug 2023F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey6 Oct 2023
17 Aug 2023F0580Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.DStandard survey6 Oct 2023
17 Aug 2023F0585Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.DStandard survey6 Oct 2023
17 Aug 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey6 Oct 2023
17 Aug 2023F0660Plan the resident's discharge to meet the resident's goals and needs.DStandard survey6 Oct 2023
17 Aug 2023F0805Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.DStandard survey6 Oct 2023
17 Aug 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.CStandard survey6 Oct 2023
28 Apr 2022F0684Provide appropriate treatment and care according to orders, resident’s preferences and goals.EStandard survey17 Jun 2022
28 Apr 2022F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DStandard survey17 Jun 2022
28 Apr 2022F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey17 Jun 2022
28 Apr 2022F0676Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.DStandard survey17 Jun 2022
28 Apr 2022F0761Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.DStandard survey17 Jun 2022
28 Apr 2022F0883Develop and implement policies and procedures for flu and pneumonia vaccinations.DStandard survey17 Jun 2022
28 Apr 2022F0921Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.DStandard survey17 Jun 2022

Penalties

DateTypeAmountDetail
5 Nov 2025Fine$106,750
3 Apr 2025Fine$149,042
19 Jul 2024Fine$38,721

Staffing

Total nursing3.51 h
Nurse aides1.79 h
LPN1.19 h
RN0.53 h
Weekend total3.01 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 67.9%, RNs 50.0%; 1 administrator left in the reporting year.

Quality measures

MeasureResidentsThis facilityNew Mexico medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.2%10.0%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.0%0.3%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay1.9%0.3%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay0.8%3.2%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay0.8%0.9%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay15.3%10.4%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay2.5%4.5%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay12.9%13.5%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, limited liability company. Legal business name: Peak Medical New Mexico No 3 Llc. Chain: Genesis Healthcare (184 facilities).

OrganisationRole in the CMS recordInterestSince
Peak Medical LLC5% or greater direct ownership interest100%02/02/2015
Fc-Gen Operations Investment LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Gen Operations I LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED12/01/2012
Genesis Healthcare Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Genesis Holdings LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015
Sun Healthcare Group Inc5% or greater indirect ownership interestNO PERCENTAGE PROVIDED11/15/2022
Sunbridge Healthcare LLC5% or greater indirect ownership interestNO PERCENTAGE PROVIDED02/02/2015

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Bernalillo County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Advanced Health Care of AlbuquerqueAlbuquerque475431531.9$40K27 Mar 2025
Canyon Transitional Rehabilitation Center, LLCAlbuquerque745533952.7—1 Jul 2026
Las Estancias By Pure HealthAlbuquerque1205442823.3—8 Jan 2026
South Valley Care Center LLCAlbuquerque58553813.8—10 Sep 2025
Odelia HealthcareAlbuquerque1194433126.1$4K3 Sep 2025
Bear Canyon Rehabilitation CenterAlbuquerque1783336938.8$167K26 Jun 2026
La Vida LlenaAlbuquerque583432136.2—22 Dec 2025
Spanish Trails Wellness & Rehabilitationabuse iconAlbuquerque1343234634.3$58K10 Jun 2026

All 18 facilities in Bernalillo County

Questions and answers

How many deficiencies has Las Palomas Center been cited for?

88 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.

Has Las Palomas Center been fined?

Yes. CMS lists fines totalling $295K in the period covered.

How does staffing at Las Palomas Center compare?

Reported total nurse staffing is 3.5 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.

Who operates Las Palomas Center?

It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Peak Medical LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.

When was Las Palomas Center last inspected?

The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 19 Jul 2024.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.