New Mexico › Bernalillo County › Albuquerque
Las Palomas Center
8100 Palomas Avenue Ne, Albuquerque, NM 87109
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Certified for 120 beds, Las Palomas Center serves Albuquerque in Bernalillo County, New Mexico and has taken Medicare and Medicaid residents since 1983.
CMS gives it 1 of 5 stars overall, below the New Mexico median of 3; the health inspection rating is 1, staffing 3 and quality measures 4.
Inspectors recorded 88 health deficiencies across the three most recent survey cycles (29, 41, 18 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 73.3 per 100 beds, more than the state median of 47.5.
CMS lists 3 penalties in the period covered: fines totalling $295K.
Reported nurse staffing is 3.5 hours per resident per day (0.5 RN), close to the New Mexico median of 3.4; nursing staff turnover is 67.9%.
CMS flags that the facility carries the CMS abuse icon, is a Special Focus Facility candidate and has not had a standard health inspection in more than two years.
Compared with county, state and nation
| Measure | This facility | Bernalillo Co. median | New Mexico median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 2 | 3 | 3.0 |
| Health citations, 3 cycles | 88 | 49 | 49 | 28.7 |
| Citations per 100 beds | 73.3 | 38.8 | 47.5 | 26.8 |
| Total nurse hours per resident day | 3.5 | 3.6 | 3.4 | 3.9 |
| RN hours per resident day | 0.5 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 67.9% | 51.0% | 52.9% | 45.8% |
| Fines listed | $294,513 | $39,025 | $19,971 | — |
County and state figures are medians across facilities (18 in the county, 68 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: New Mexico average per facility for the same cycle, as published by CMS. Standard health survey dates: 19 Jul 2024, 17 Aug 2023.
Severity mix: J ×3 K ×4 D ×43 E ×25 F ×10 C ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 10 Apr 2026 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | E | Complaint investigation | 1 May 2026 |
| 9 Feb 2026 | F0627 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. | D | Complaint investigation (under dispute review) | 28 Feb 2026 |
| 25 Nov 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | K | Complaint investigation | 7 Jan 2026 |
| 25 Nov 2025 | F0610 | Respond appropriately to all alleged violations. | K | Complaint investigation | 7 Jan 2026 |
| 25 Nov 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 7 Jan 2026 |
| 25 Nov 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 7 Jan 2026 |
| 25 Nov 2025 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Complaint investigation | 7 Jan 2026 |
| 5 Nov 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | J | Complaint investigation (under dispute review) | 6 Nov 2025 |
| 5 Nov 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | J | Complaint investigation (under dispute review) | 6 Nov 2025 |
| 3 Jun 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | D | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Complaint investigation | 7 Aug 2025 |
| 3 Jun 2025 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 7 Aug 2025 |
| 3 Apr 2025 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | K | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | J | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | E | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0760 | Ensure that residents are free from significant medication errors. | E | Complaint investigation | 15 Mar 2025 |
| 3 Apr 2025 | F0835 | Administer the facility in a manner that enables it to use its resources effectively and efficiently. | E | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0880 | Provide and implement an infection prevention and control program. | E | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0641 | Ensure each resident receives an accurate assessment. | D | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0655 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted | D | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | D | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0577 | Allow residents to easily view the nursing home's survey results and communicate with advocate agencies. | C | Complaint investigation | 29 Apr 2025 |
| 3 Apr 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | C | Complaint investigation | 29 Apr 2025 |
| 2 Jan 2025 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | E | Complaint investigation | 5 Feb 2025 |
| 2 Jan 2025 | F0692 | Provide enough food/fluids to maintain a resident's health. | E | Complaint investigation | 5 Feb 2025 |
| 2 Jan 2025 | F0602 | Protect each resident from the wrongful use of the resident's belongings or money. | D | Complaint investigation | 23 Oct 2024 |
| 2 Jan 2025 | F0919 | Make sure that a working call system is available in each resident's bathroom and bathing area. | D | Complaint investigation | 5 Feb 2025 |
| 19 Jul 2024 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | K | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0680 | Ensure the activities program is directed by a qualified professional. | F | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0868 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly | F | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | E | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | E | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0925 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. | E | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0582 | Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0625 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0645 | PASARR screening for Mental disorders or Intellectual Disabilities | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0679 | Provide activities to meet all resident's needs. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0700 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 22 Aug 2024 |
| 19 Jul 2024 | F0943 | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. | D | Standard survey | 22 Aug 2024 |
| 7 Mar 2024 | F0806 | Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. | E | Complaint investigation | 9 Apr 2024 |
| 7 Mar 2024 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | E | Complaint investigation | 9 Apr 2024 |
| 7 Mar 2024 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | D | Complaint investigation | 9 Apr 2024 |
| 7 Mar 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 9 Apr 2024 |
| 7 Mar 2024 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | D | Complaint investigation | 9 Apr 2024 |
| 7 Mar 2024 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Complaint investigation | 9 Apr 2024 |
| 8 Nov 2023 | F0803 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. | F | Complaint investigation | 5 Jan 2024 |
| 8 Nov 2023 | F0804 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. | F | Complaint investigation | 5 Jan 2024 |
| 8 Nov 2023 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | E | Complaint investigation | 5 Jan 2024 |
| 8 Nov 2023 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Complaint investigation | 5 Jan 2024 |
| 8 Nov 2023 | F0697 | Provide safe, appropriate pain management for a resident who requires such services. | D | Complaint investigation | 5 Jan 2024 |
| 17 Aug 2023 | F0567 | Honor the resident's right to manage his or her financial affairs. | F | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0809 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. | F | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0557 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. | E | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0640 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. | E | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0658 | Ensure services provided by the nursing facility meet professional standards of quality. | E | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | E | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0585 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0660 | Plan the resident's discharge to meet the resident's goals and needs. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | D | Standard survey | 6 Oct 2023 |
| 17 Aug 2023 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | C | Standard survey | 6 Oct 2023 |
| 28 Apr 2022 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | E | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0676 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. | D | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 17 Jun 2022 |
| 28 Apr 2022 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | D | Standard survey | 17 Jun 2022 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 5 Nov 2025 | Fine | $106,750 | |
| 3 Apr 2025 | Fine | $149,042 | |
| 19 Jul 2024 | Fine | $38,721 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the New Mexico average. Turnover: nursing staff 67.9%, RNs 50.0%; 1 administrator left in the reporting year.
Quality measures
| Measure | Residents | This facility | New Mexico median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 16.2% | 10.0% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.3% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 1.9% | 0.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.8% | 3.2% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 15.3% | 10.4% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 2.5% | 4.5% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 12.9% | 13.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, limited liability company. Legal business name: Peak Medical New Mexico No 3 Llc. Chain: Genesis Healthcare (184 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Peak Medical LLC | 5% or greater direct ownership interest | 100% | 02/02/2015 |
| Fc-Gen Operations Investment LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2012 |
| Gen Operations I LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 12/01/2012 |
| Genesis Healthcare Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Genesis Holdings LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
| Sun Healthcare Group Inc | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 11/15/2022 |
| Sunbridge Healthcare LLC | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 02/02/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Bernalillo County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Advanced Health Care of Albuquerque | Albuquerque | 47 | 5 | 4 | 3 | 15 | 31.9 | $40K | 27 Mar 2025 |
| Canyon Transitional Rehabilitation Center, LLC | Albuquerque | 74 | 5 | 5 | 3 | 39 | 52.7 | — | 1 Jul 2026 |
| Las Estancias By Pure Health | Albuquerque | 120 | 5 | 4 | 4 | 28 | 23.3 | — | 8 Jan 2026 |
| South Valley Care Center LLC | Albuquerque | 58 | 5 | 5 | 3 | 8 | 13.8 | — | 10 Sep 2025 |
| Odelia Healthcare | Albuquerque | 119 | 4 | 4 | 3 | 31 | 26.1 | $4K | 3 Sep 2025 |
| Bear Canyon Rehabilitation Center | Albuquerque | 178 | 3 | 3 | 3 | 69 | 38.8 | $167K | 26 Jun 2026 |
| La Vida Llena | Albuquerque | 58 | 3 | 4 | 3 | 21 | 36.2 | — | 22 Dec 2025 |
| Spanish Trails Wellness & Rehabilitationabuse icon | Albuquerque | 134 | 3 | 2 | 3 | 46 | 34.3 | $58K | 10 Jun 2026 |
All 18 facilities in Bernalillo County
Questions and answers
How many deficiencies has Las Palomas Center been cited for?
88 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The New Mexico median is 49 per facility.
Has Las Palomas Center been fined?
Yes. CMS lists fines totalling $295K in the period covered.
How does staffing at Las Palomas Center compare?
Reported total nurse staffing is 3.5 hours per resident per day against a New Mexico median of 3.4 and a national average of 3.9.
Who operates Las Palomas Center?
It is part of the Genesis Healthcare chain. Ownership type is for-profit, limited liability company. Organisations in the CMS ownership record include Peak Medical LLC, Fc-Gen Operations Investment LLC and Gen Operations I LLC. Individual owners and managers are not listed on this site.
When was Las Palomas Center last inspected?
The most recent survey or investigation in the CMS record is dated 10 Apr 2026; the most recent standard health survey was 19 Jul 2024.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.