Ohio › Madison County › West Jefferson
Arbors West
375 West Main Street, West Jefferson, OH 43162
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Arbors West is a For-profit, corporation nursing home in West Jefferson, Ohio, certified for 94 beds and caring for about 71 residents a day.
CMS gives it 2 of 5 stars overall, below the Ohio median of 3; the health inspection rating is 2, staffing 3 and quality measures 4.
Inspectors recorded 42 health deficiencies across the three most recent survey cycles (19, 15, 8 by cycle, most recent first), none at the actual-harm level. That is 44.7 per 100 beds, more than the state median of 33.3.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 3.4 hours per resident per day (0.7 RN), close to the Ohio median of 3.6; nursing staff turnover is 52.7%.
Compared with county, state and nation
| Measure | This facility | Madison Co. median | Ohio median | US average |
|---|---|---|---|---|
| Overall star rating | 2 | 3 | 3 | 3.0 |
| Health citations, 3 cycles | 42 | 42 | 27 | 28.7 |
| Citations per 100 beds | 44.7 | 44.7 | 33.3 | 26.8 |
| Total nurse hours per resident day | 3.4 | 3.4 | 3.6 | 3.9 |
| RN hours per resident day | 0.7 | 0.7 | 0.6 | 0.7 |
| Nursing staff turnover | 52.7% | 52.7% | 48.5% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (2 in the county, 922 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Ohio average per facility for the same cycle, as published by CMS. Standard health survey dates: 27 Mar 2025, 12 Apr 2022.
Severity mix: D ×32 E ×7 F ×2 B ×1
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 21 May 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Complaint investigation | 23 Jun 2026 |
| 21 May 2026 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Complaint investigation | 23 Jun 2026 |
| 21 May 2026 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | D | Complaint investigation | 23 Jun 2026 |
| 26 Mar 2026 | F0583 | Keep residents' personal and medical records private and confidential. | D | Complaint investigation | 15 Apr 2026 |
| 27 Mar 2025 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0921 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. | F | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | E | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0805 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. | E | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0567 | Honor the resident's right to manage his or her financial affairs. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0569 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0698 | Provide safe, appropriate dialysis care/services for a resident who requires such services. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0699 | Provide care or services that was trauma informed and/or culturally competent. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0759 | Ensure medication error rates are not 5 percent or greater. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 30 Apr 2025 |
| 27 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Apr 2025 |
| 6 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | D | Complaint investigation | 5 Dec 2024 |
| 10 Oct 2024 | F0558 | Reasonably accommodate the needs and preferences of each resident. | D | Complaint investigation | 6 Nov 2024 |
| 10 Oct 2024 | F0584 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. | D | Complaint investigation | 6 Nov 2024 |
| 10 Oct 2024 | F0677 | Provide care and assistance to perform activities of daily living for any resident who is unable. | D | Complaint investigation | 6 Nov 2024 |
| 10 Oct 2024 | F0800 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. | D | Complaint investigation | 6 Nov 2024 |
| 5 Dec 2023 | F0760 | Ensure that residents are free from significant medication errors. | D | Complaint investigation | 19 Dec 2023 |
| 12 Apr 2022 | F0688 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. | E | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0553 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0641 | Ensure each resident receives an accurate assessment. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0693 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 29 Apr 2022 |
| 12 Apr 2022 | F0623 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. | B | Standard survey | 29 Apr 2022 |
| 27 Jun 2019 | F0756 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. | E | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0578 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. | D | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0657 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. | D | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0685 | Assist a resident in gaining access to vision and hearing services. | D | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Jul 2019 |
| 27 Jun 2019 | F0695 | Provide safe and appropriate respiratory care for a resident when needed. | D | Standard survey | 26 Jul 2019 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Ohio average. Turnover: nursing staff 52.7%, RNs 50.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Ohio median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 1.4% | 4.3% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 0.0% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 0.0% | 0.0% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 2.5% | 0.7% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 1.9% | 4.9% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 5.0% | 3.0% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 6.4% | 7.5% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: for-profit, corporation. Legal business name: West Jefferson Opco Llc. Chain: Arbors At Ohio (16 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Ark Opco Group, LLC | 5% or greater direct ownership interest | 100% | 07/01/2015 |
| B&Y Healthcare S Corp | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/01/2015 |
| Cody Healthcare S Corp | 5% or greater indirect ownership interest | NO PERCENTAGE PROVIDED | 07/01/2015 |
| Noble Healthcare Management, LLC | Operational/managerial control | NOT APPLICABLE | 07/01/2015 |
| Prestige Administrative Services, LLC | Operational/managerial control | NOT APPLICABLE | 01/01/2016 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in Madison County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| London Health & Rehab Center | London | 78 | 3 | 3 | 2 | 20 | 25.6 | — | 20 Feb 2026 |
All 2 facilities in Madison County
Questions and answers
How many deficiencies has Arbors West been cited for?
42 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Ohio median is 27 per facility.
Has Arbors West been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Arbors West compare?
Reported total nurse staffing is 3.4 hours per resident per day against a Ohio median of 3.6 and a national average of 3.9.
Who operates Arbors West?
It is part of the Arbors At Ohio chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Ark Opco Group, LLC, B&Y Healthcare S Corp and Cody Healthcare S Corp. Individual owners and managers are not listed on this site.
When was Arbors West last inspected?
The most recent survey or investigation in the CMS record is dated 21 May 2026; the most recent standard health survey was 27 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.