Elder Care Record

Illinois › Henry County › Kewanee

Avenues At Royal Oak

605 East Church Street, Kewanee, IL 61443

CCN 145418 · For-profit, corporation · 200 certified beds · chain Arcadia Care

CMS abuse icon
Overall★★★★★
Health inspection★★★★★
Staffing★★★★★
Quality measures★★★★★

Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.

Certified for 200 beds, Avenues At Royal Oak serves Kewanee in Henry County, Illinois and has taken Medicare and Medicaid residents since 1981.

CMS gives it 1 of 5 stars overall, below the Illinois median of 2; the health inspection rating is 1, staffing 2 and quality measures 4.

Inspectors recorded 75 health deficiencies across the three most recent survey cycles (19, 24, 32 by cycle, most recent first), 13 of them at the actual-harm or immediate-jeopardy level. That is 37.5 per 100 beds, more than the state median of 28.4.

CMS lists 9 penalties in the period covered: fines totalling $459K and 3 payment denials.

Reported nurse staffing is 3.0 hours per resident per day (0.2 RN), close to the Illinois median of 3.3; nursing staff turnover is 24.6%.

CMS flags that the facility carries the CMS abuse icon.

75health deficiencies, 3 survey cycles13 at actual harm or worse
$459Kfines listed by CMS9 penalties in period
3.0nurse hours per resident per daystate median 3.3
67%occupancy (residents ÷ beds)134 residents a day

Compared with county, state and nation

MeasureThis facilityHenry Co. medianIllinois medianUS average
Overall star rating1423.0
Health citations, 3 cycles75223428.7
Citations per 100 beds37.530.628.426.8
Total nurse hours per resident day3.03.33.33.9
RN hours per resident day0.20.60.60.7
Nursing staff turnover24.6%31.1%43.4%45.8%
Fines listed$458,614$75,020$45,123—

County and state figures are medians across facilities (5 in the county, 666 in the state); the US column is the CMS national average where CMS publishes one.

Citations by survey cycle

Cycle 1 (latest)19
Cycle 224
Cycle 332

Dark bar: this facility. Grey bar: Illinois average per facility for the same cycle, as published by CMS. Standard health survey dates: 16 Sep 2025, 25 Sep 2024.

Severity mix: J ×4 K ×1 L ×2 G ×5 H ×1 D ×40 E ×7 F ×14 C ×1

Health deficiencies

Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.

Scope and severity letters (A–L)
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
Potential for more than minimal harm
D
E
F
Potential for minimal harm
A
B
C

Survey dateTagWhat the tag requiresSeverityTypeCorrected
12 Jun 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.EComplaint investigation13 Jun 2026
29 May 2026F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation3 Jun 2026
29 May 2026F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.DComplaint investigation30 May 2026
30 Apr 2026F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.JComplaint investigation16 Mar 2026
30 Apr 2026F0602Protect each resident from the wrongful use of the resident's belongings or money.DComplaint investigation8 May 2026
27 Feb 2026F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation4 Mar 2026
27 Feb 2026F0628Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.DComplaint investigation4 Mar 2026
13 Jan 2026F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.DComplaint investigation20 Jan 2026
13 Jan 2026F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation20 Jan 2026
16 Sep 2025F0727Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.FStandard survey1 Oct 2025
16 Sep 2025F0812Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.FStandard survey26 Sep 2025
16 Sep 2025F0847Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.FStandard survey26 Sep 2025
16 Sep 2025F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.EStandard survey1 Oct 2025
16 Sep 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DStandard survey2 Oct 2025
16 Sep 2025F0558Reasonably accommodate the needs and preferences of each resident.DStandard survey1 Oct 2025
16 Sep 2025F0561Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.DStandard survey1 Oct 2025
1 Aug 2025F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.DComplaint investigation3 Aug 2025
1 Aug 2025F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation3 Aug 2025
1 Aug 2025F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.DComplaint investigation3 Aug 2025
20 May 2025F0697Provide safe, appropriate pain management for a resident who requires such services.GComplaint investigation31 May 2025
20 May 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation31 May 2025
27 Mar 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 Apr 2025
27 Mar 2025F0644Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.DComplaint investigation9 Apr 2025
28 Feb 2025F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation9 Mar 2025
20 Dec 2024F0804Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.FComplaint investigation21 Dec 2024
20 Dec 2024F0567Honor the resident's right to manage his or her financial affairs.EComplaint investigation21 Dec 2024
20 Dec 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation21 Dec 2024
20 Dec 2024F0610Respond appropriately to all alleged violations.DComplaint investigation21 Dec 2024
4 Nov 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation11 Nov 2024
4 Nov 2024F0609Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.DComplaint investigation11 Nov 2024
25 Sep 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GStandard survey13 Oct 2024
25 Sep 2024F0760Ensure that residents are free from significant medication errors.GStandard survey13 Oct 2024
25 Sep 2024F0880Provide and implement an infection prevention and control program.FStandard survey13 Oct 2024
25 Sep 2024F0881Implement a program that monitors antibiotic use.FStandard survey13 Oct 2024
25 Sep 2024F0882Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.FStandard survey13 Oct 2024
25 Sep 2024F0550Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.EStandard survey13 Oct 2024
25 Sep 2024F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey13 Nov 2024
25 Sep 2024F0655Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admittedDStandard survey13 Oct 2024
25 Sep 2024F0686Provide appropriate pressure ulcer care and prevent new ulcers from developing.DStandard survey13 Oct 2024
25 Sep 2024F0688Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.DStandard survey13 Oct 2024
25 Sep 2024F0690Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.DStandard survey13 Oct 2024
25 Sep 2024F0698Provide safe, appropriate dialysis care/services for a resident who requires such services.DStandard survey13 Oct 2024
25 Sep 2024F0742Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.DStandard survey13 Oct 2024
12 Jul 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.DComplaint investigation3 Aug 2024
8 May 2024F0825Provide or get specialized rehabilitative services as required for a resident.DComplaint investigation21 May 2024
6 Mar 2024F0825Provide or get specialized rehabilitative services as required for a resident.EComplaint investigation27 Apr 2024
14 Feb 2024F0835Administer the facility in a manner that enables it to use its resources effectively and efficiently.LComplaint investigation15 May 2024
14 Feb 2024F0607Develop and implement policies and procedures to prevent abuse, neglect, and theft.KComplaint investigation9 Mar 2024
14 Feb 2024F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation15 May 2024
14 Feb 2024F0622Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.JComplaint investigation25 Apr 2024
14 Feb 2024F0689Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.GComplaint investigation9 Mar 2024
14 Feb 2024F0741Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.FComplaint investigation9 Mar 2024
14 Feb 2024F0557Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.DComplaint investigation9 Mar 2024
14 Feb 2024F0623Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.DComplaint investigation25 Apr 2024
26 Oct 2023F0697Provide safe, appropriate pain management for a resident who requires such services.HStandard survey13 Dec 2023
26 Oct 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.GStandard survey29 Dec 2023
26 Oct 2023F0565Honor the resident's right to organize and participate in resident/family groups in the facility.FStandard survey13 Dec 2023
26 Oct 2023F0577Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.FStandard survey13 Dec 2023
26 Oct 2023F0584Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.FStandard survey29 Dec 2023
26 Oct 2023F0865Have a plan that describes the process for conducting QAPI and QAA activities.FStandard survey13 Dec 2023
26 Oct 2023F0867Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.FStandard survey13 Dec 2023
26 Oct 2023F0868Have the Quality Assessment and Assurance group have the required members and meet at least quarterlyFStandard survey13 Dec 2023
26 Oct 2023F0657Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.EStandard survey13 Dec 2023
26 Oct 2023F0677Provide care and assistance to perform activities of daily living for any resident who is unable.EStandard survey29 Dec 2023
26 Oct 2023F0578Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.DStandard survey13 Dec 2023
26 Oct 2023F0604Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.DStandard survey13 Dec 2023
26 Oct 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DStandard survey13 Dec 2023
26 Oct 2023F0699Provide care or services that was trauma informed and/or culturally competent.DStandard survey13 Dec 2023
26 Oct 2023F0755Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.DStandard survey13 Dec 2023
26 Oct 2023F0758Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.DStandard survey13 Dec 2023
26 Oct 2023F0842Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.DStandard survey13 Dec 2023
26 Oct 2023F0732Post nurse staffing information every day.CStandard survey13 Dec 2023
13 Sep 2023F0610Respond appropriately to all alleged violations.LComplaint investigation25 Sep 2023
13 Sep 2023F0600Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.JComplaint investigation25 Sep 2023
13 Sep 2023F0656Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.DComplaint investigation25 Sep 2023

Penalties

DateTypeAmountDetail
30 Apr 2026Fine$26,685
20 May 2025Fine$21,548
25 Sep 2024Payment denial—25 days
25 Sep 2024Fine$72,459
14 Feb 2024Payment denial—67 days
14 Feb 2024Fine$185,705
26 Oct 2023Payment denial—38 days
26 Oct 2023Fine$115,837
13 Sep 2023Fine$36,380

Staffing

Total nursing3.03 h
Nurse aides1.91 h
LPN0.9 h
RN0.21 h
Weekend total2.82 h

Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Illinois average. Turnover: nursing staff 24.6%, RNs 16.7%; 0 administrators left in the reporting year.

Quality measures

MeasureResidentsThis facilityIllinois medianUS median
Percentage of long-stay residents whose need for help with daily activities has increasedLong Stay16.1%11.5%12.6%
Percentage of long-stay residents with a catheter inserted and left in their bladderLong Stay0.4%0.4%0.3%
Percentage of long-stay residents with a urinary tract infectionLong Stay0.0%0.7%0.9%
Percentage of long-stay residents experiencing one or more falls with major injuryLong Stay2.2%2.6%2.8%
Percentage of short-stay residents who newly received an antipsychotic medicationShort Stay4.3%1.5%1.0%
Percentage of long-stay residents whose ability to walk independently worsenedLong Stay22.7%12.2%12.5%
Percentage of long-stay residents with pressure ulcersLong Stay1.5%4.3%4.2%
Percentage of long-stay residents who received an antipsychotic medicationLong Stay60.1%17.8%13.4%

Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.

Ownership

Ownership type: for-profit, corporation. Legal business name: Avenues At Royal Oak Llc. Chain: Arcadia Care (25 facilities).

OrganisationRole in the CMS recordInterestSince
Arcadia Care Management LLCOperational/managerial controlNOT APPLICABLE12/01/2024
Arcadia Care Management LLCAdp of the snfNOT APPLICABLE03/12/2025
Curis Services LLCAdp of the snfNOT APPLICABLE12/01/2024
Petersen SNF Holdings LLCAdp of the snfNOT APPLICABLE02/17/2025

Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.

Other nursing homes in Henry County

FacilityCityBedsOverallHealthStaffingCitationsPer 100 bedsFinesLast survey
Allure of GeneseoGeneseo724422230.6—20 Apr 2026
Hammond-Henry District Hspabuse iconGeneseo38425923.7$75K27 Jun 2026
Hillcrest HomeGeneseo994431717.2—23 May 2025
Arcadia Care KewaneeKewanee841215363.1$201K9 Mar 2026

All 5 facilities in Henry County

Questions and answers

How many deficiencies has Avenues At Royal Oak been cited for?

75 health deficiencies across the three most recent survey cycles, 13 at the actual-harm or immediate-jeopardy level. The Illinois median is 34 per facility.

Has Avenues At Royal Oak been fined?

Yes. CMS lists fines totalling $459K in the period covered, plus 3 payment denials.

How does staffing at Avenues At Royal Oak compare?

Reported total nurse staffing is 3.0 hours per resident per day against a Illinois median of 3.3 and a national average of 3.9.

Who operates Avenues At Royal Oak?

It is part of the Arcadia Care chain. Ownership type is for-profit, corporation. Organisations in the CMS ownership record include Arcadia Care Management LLC. Individual owners and managers are not listed on this site.

When was Avenues At Royal Oak last inspected?

The most recent survey or investigation in the CMS record is dated 12 Jun 2026; the most recent standard health survey was 16 Sep 2025.

Where does this data come from?

All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.

Provenance

Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.