Wisconsin › La Crosse County › La Crosse
Benedictine Manor of Lacrosse
2902 East Avenue South, La Crosse, WI 54601
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Benedictine Manor of Lacrosse, in La Crosse, Wisconsin, is certified for 80 beds under non-profit, corporation ownership and belongs to the Benedictine Health System chain.
CMS gives it 1 of 5 stars overall, below the Wisconsin median of 3; the health inspection rating is 1, staffing 4 and quality measures 3.
Inspectors recorded 25 health deficiencies across the three most recent survey cycles (11, 8, 6 by cycle, most recent first), 7 of them at the actual-harm or immediate-jeopardy level. That is 31.3 per 100 beds, about the same as the state median of 31.8.
CMS lists 5 penalties in the period covered: fines totalling $91K.
Reported nurse staffing is 3.6 hours per resident per day (1.0 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 49.4%.
Compared with county, state and nation
| Measure | This facility | La Crosse Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 1 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 25 | 13 | 21 | 28.7 |
| Citations per 100 beds | 31.3 | 14.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 3.6 | 4.4 | 4.0 | 3.9 |
| RN hours per resident day | 1.0 | 1.2 | 0.9 | 0.7 |
| Nursing staff turnover | 49.4% | 42.9% | 46.2% | 45.8% |
| Fines listed | $90,784 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 5 Mar 2025, 11 Jan 2024.
Severity mix: J ×2 G ×5 D ×9 E ×6 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 18 Jun 2026 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | J | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | E | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0711 | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. | D | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Complaint investigation | 16 Jul 2026 |
| 18 Jun 2026 | F0880 | Provide and implement an infection prevention and control program. | D | Complaint investigation | 16 Jul 2026 |
| 21 Jan 2026 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | G | Complaint investigation | 6 Jan 2026 |
| 5 Mar 2025 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | G | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0558 | Reasonably accommodate the needs and preferences of each resident. | E | Standard survey | 25 Mar 2025 |
| 5 Mar 2025 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 25 Mar 2025 |
| 11 Jun 2024 | F0678 | Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives. | J | Complaint investigation | 17 May 2024 |
| 11 Jan 2024 | F0610 | Respond appropriately to all alleged violations. | G | Complaint investigation | 6 Feb 2024 |
| 11 Jan 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 6 Feb 2024 |
| 11 Jan 2024 | F0755 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. | E | Standard survey | 6 Feb 2024 |
| 11 Jan 2024 | F0758 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. | E | Standard survey | 6 Feb 2024 |
| 11 Jan 2024 | F0609 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. | D | Complaint investigation | 6 Feb 2024 |
| 11 Jan 2024 | F0644 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. | D | Standard survey | 6 Feb 2024 |
| 11 Jan 2024 | F0684 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. | D | Standard survey | 6 Feb 2024 |
| 11 Jan 2024 | F0842 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. | D | Standard survey | 6 Feb 2024 |
| 25 Oct 2023 | F0760 | Ensure that residents are free from significant medication errors. | G | Complaint investigation | 20 Nov 2023 |
| 8 Dec 2022 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 17 Jan 2023 |
| 8 Dec 2022 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 17 Jan 2023 |
| 8 Dec 2022 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 17 Jan 2023 |
| 8 Dec 2022 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 17 Jan 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 21 Jan 2026 | Fine | $12,438 | |
| 5 Mar 2025 | Fine | $24,382 | |
| 11 Jun 2024 | Fine | $10,036 | |
| 11 Jan 2024 | Fine | $30,275 | |
| 25 Oct 2023 | Fine | $13,653 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 49.4%, RNs 47.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 14.8% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 0.0% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.9% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 9.5% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.0% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 18.3% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.3% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 27.2% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: St Josephs Rehabilitation Center. Chain: Benedictine Health System (23 facilities).
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Catholic Residential Services Inc | 5% or greater direct ownership interest | 100% | 01/01/1966 |
| Benedictine Health System | 5% or greater indirect ownership interest | 100% | 10/01/2012 |
| Benedictine Health System | Operational/managerial control | NOT APPLICABLE | 10/01/2012 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in La Crosse County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hillview Health Care Ctr | La Crosse | 37 | 5 | 4 | 5 | 12 | 32.4 | — | 12 Feb 2026 |
| Lakeview Health Center | West Salem | 50 | 5 | 4 | 5 | 7 | 14.0 | — | 20 May 2026 |
| Onalaska Care Center | Onalaska | 80 | 5 | 5 | 5 | 8 | 10.0 | — | 12 May 2025 |
| Bethany St Joseph Care Ctr | La Crosse | 100 | 4 | 3 | 5 | 13 | 13.0 | — | 19 Jun 2025 |
| Riverside | La Crosse | 123 | 4 | 4 | 5 | 13 | 10.6 | $22K | 15 Jan 2026 |
| Mulder Health Care Facility | West Salem | 87 | 1 | 1 | 4 | 52 | 59.8 | $201K | 22 Jan 2026 |
All 7 facilities in La Crosse County
Questions and answers
How many deficiencies has Benedictine Manor of Lacrosse been cited for?
25 health deficiencies across the three most recent survey cycles, 7 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Benedictine Manor of Lacrosse been fined?
Yes. CMS lists fines totalling $91K in the period covered.
How does staffing at Benedictine Manor of Lacrosse compare?
Reported total nurse staffing is 3.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Benedictine Manor of Lacrosse?
It is part of the Benedictine Health System chain. Ownership type is non-profit, corporation. Organisations in the CMS ownership record include Catholic Residential Services Inc, Benedictine Health System and Benedictine Health System. Individual owners and managers are not listed on this site.
When was Benedictine Manor of Lacrosse last inspected?
The most recent survey or investigation in the CMS record is dated 18 Jun 2026; the most recent standard health survey was 5 Mar 2025.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.