Wisconsin › La Crosse County › La Crosse
Hillview Health Care Ctr
3501 Park Lane Dr, La Crosse, WI 54601
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Hillview Health Care Ctr is a Government, county nursing home in La Crosse, Wisconsin, certified for 37 beds and caring for about 33 residents a day.
CMS gives it 5 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 5 and quality measures 4.
Inspectors recorded 12 health deficiencies across the three most recent survey cycles (5, 2, 5 by cycle, most recent first), none at the actual-harm level. That is 32.4 per 100 beds, about the same as the state median of 31.8.
CMS lists no fines or payment denials against the facility in the period covered.
Reported nurse staffing is 4.6 hours per resident per day (1.8 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 40.7%.
Compared with county, state and nation
| Measure | This facility | La Crosse Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 5 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 12 | 13 | 21 | 28.7 |
| Citations per 100 beds | 32.4 | 14.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.6 | 4.4 | 4.0 | 3.9 |
| RN hours per resident day | 1.8 | 1.2 | 0.9 | 0.7 |
| Nursing staff turnover | 40.7% | 42.9% | 46.2% | 45.8% |
| Fines listed | $0 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 12 Feb 2026, 13 Nov 2024.
Severity mix: D ×6 E ×3 F ×3
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 12 Feb 2026 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | E | Standard survey | 6 Mar 2026 |
| 12 Feb 2026 | F0550 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. | D | Standard survey | 6 Mar 2026 |
| 12 Feb 2026 | F0628 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. | D | Standard survey | 6 Mar 2026 |
| 12 Feb 2026 | F0883 | Develop and implement policies and procedures for flu and pneumonia vaccinations. | D | Standard survey | 6 Mar 2026 |
| 1 Dec 2025 | F0880 | Provide and implement an infection prevention and control program. | F | Complaint investigation | 2 Dec 2025 |
| 13 Nov 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | F | Standard survey | 4 Dec 2024 |
| 13 Nov 2024 | F0880 | Provide and implement an infection prevention and control program. | F | Standard survey | 4 Dec 2024 |
| 27 Sep 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | E | Standard survey | 26 Oct 2023 |
| 27 Sep 2023 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 26 Oct 2023 |
| 27 Sep 2023 | F0583 | Keep residents' personal and medical records private and confidential. | D | Standard survey | 26 Oct 2023 |
| 27 Sep 2023 | F0656 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. | D | Standard survey | 26 Oct 2023 |
| 27 Sep 2023 | F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | D | Standard survey | 26 Oct 2023 |
Penalties
CMS lists no fines or payment denials for this facility in the period covered.
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 40.7%, RNs 0.0%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 13.2% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 3.8% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 4.2% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 0.0% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 4.2% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 13.9% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 10.5% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 17.1% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: government, county. Legal business name: County Of La Crosse.
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| County of La Crosse | 5% or greater direct ownership interest | 100% | 08/01/1976 |
| County of La Crosse | Adp of the snf | NOT APPLICABLE | 01/24/2025 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in La Crosse County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Lakeview Health Center | West Salem | 50 | 5 | 4 | 5 | 7 | 14.0 | — | 20 May 2026 |
| Onalaska Care Center | Onalaska | 80 | 5 | 5 | 5 | 8 | 10.0 | — | 12 May 2025 |
| Bethany St Joseph Care Ctr | La Crosse | 100 | 4 | 3 | 5 | 13 | 13.0 | — | 19 Jun 2025 |
| Riverside | La Crosse | 123 | 4 | 4 | 5 | 13 | 10.6 | $22K | 15 Jan 2026 |
| Benedictine Manor of Lacrosse | La Crosse | 80 | 1 | 1 | 4 | 25 | 31.3 | $91K | 18 Jun 2026 |
| Mulder Health Care Facility | West Salem | 87 | 1 | 1 | 4 | 52 | 59.8 | $201K | 22 Jan 2026 |
All 7 facilities in La Crosse County
Questions and answers
How many deficiencies has Hillview Health Care Ctr been cited for?
12 health deficiencies across the three most recent survey cycles, 0 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Hillview Health Care Ctr been fined?
CMS lists no fines against the facility in the period covered.
How does staffing at Hillview Health Care Ctr compare?
Reported total nurse staffing is 4.6 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Hillview Health Care Ctr?
Ownership type is government, county. Organisations in the CMS ownership record include County of La Crosse. Individual owners and managers are not listed on this site.
When was Hillview Health Care Ctr last inspected?
The most recent survey or investigation in the CMS record is dated 12 Feb 2026; the most recent standard health survey was 12 Feb 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.