Wisconsin › La Crosse County › La Crosse
Riverside
2575 S. 7th St., La Crosse, WI 54601
Ratings are based on the most recent data available; a facility's ratings may have changed since the last update. The health inspection rating is based on the three most recent standard surveys and complaint investigations. CMS processed this record on 1 Aug 2026. View the Care Compare record.
Riverside, in La Crosse, Wisconsin, is certified for 123 beds under non-profit, corporation ownership.
CMS gives it 4 of 5 stars overall, above the Wisconsin median of 3; the health inspection rating is 4, staffing 5 and quality measures 1.
Inspectors recorded 13 health deficiencies across the three most recent survey cycles (5, 4, 4 by cycle, most recent first), 1 of them at the actual-harm or immediate-jeopardy level. That is 10.6 per 100 beds, fewer than the state median of 31.8.
CMS lists 1 penalty in the period covered: fines totalling $22K.
Reported nurse staffing is 4.8 hours per resident per day (1.2 RN), close to the Wisconsin median of 4.0; nursing staff turnover is 47.4%.
Compared with county, state and nation
| Measure | This facility | La Crosse Co. median | Wisconsin median | US average |
|---|---|---|---|---|
| Overall star rating | 4 | 4 | 3 | 3.0 |
| Health citations, 3 cycles | 13 | 13 | 21 | 28.7 |
| Citations per 100 beds | 10.6 | 14.0 | 31.8 | 26.8 |
| Total nurse hours per resident day | 4.8 | 4.4 | 4.0 | 3.9 |
| RN hours per resident day | 1.2 | 1.2 | 0.9 | 0.7 |
| Nursing staff turnover | 47.4% | 42.9% | 46.2% | 45.8% |
| Fines listed | $21,645 | $0 | $0 | — |
County and state figures are medians across facilities (7 in the county, 323 in the state); the US column is the CMS national average where CMS publishes one.
Citations by survey cycle
Dark bar: this facility. Grey bar: Wisconsin average per facility for the same cycle, as published by CMS. Standard health survey dates: 15 Jan 2026, 29 Aug 2024.
Severity mix: J ×1 D ×8 E ×4
Health deficiencies
Every health citation in the current CMS record (three survey cycles), most recent first. Tag text is the CMS requirement summary, not the inspection narrative.
Scope and severity letters (A–L)
| Survey date | Tag | What the tag requires | Severity | Type | Corrected |
|---|---|---|---|---|---|
| 15 Jan 2026 | F0554 | Allow residents to self-administer drugs if determined clinically appropriate. | D | Standard survey | 12 Feb 2026 |
| 15 Jan 2026 | F0580 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. | D | Standard survey | 12 Feb 2026 |
| 15 Jan 2026 | F0692 | Provide enough food/fluids to maintain a resident's health. | D | Standard survey | 12 Feb 2026 |
| 15 Jan 2026 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 12 Feb 2026 |
| 15 Jan 2026 | F0849 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. | D | Standard survey | 12 Feb 2026 |
| 22 Jan 2025 | F0600 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. | J | Complaint investigation | 10 Jan 2025 |
| 29 Aug 2024 | F0686 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. | E | Standard survey | 20 Sep 2024 |
| 29 Aug 2024 | F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | E | Standard survey | 20 Sep 2024 |
| 29 Aug 2024 | F0880 | Provide and implement an infection prevention and control program. | E | Standard survey | 20 Sep 2024 |
| 9 Aug 2023 | F0583 | Keep residents' personal and medical records private and confidential. | E | Standard survey | 30 Aug 2023 |
| 9 Aug 2023 | F0757 | Ensure each resident’s drug regimen must be free from unnecessary drugs. | D | Standard survey | 30 Aug 2023 |
| 9 Aug 2023 | F0761 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. | D | Standard survey | 30 Aug 2023 |
| 9 Aug 2023 | F0880 | Provide and implement an infection prevention and control program. | D | Standard survey | 30 Aug 2023 |
Penalties
| Date | Type | Amount | Detail |
|---|---|---|---|
| 22 Jan 2025 | Fine | $21,645 |
Staffing
Hours per resident per day as reported through the Payroll-Based Journal; grey bars are the Wisconsin average. Turnover: nursing staff 47.4%, RNs 41.4%; 0 administrators left in the reporting year.
Quality measures
| Measure | Residents | This facility | Wisconsin median | US median |
|---|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | Long Stay | 28.0% | 15.4% | 12.6% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | Long Stay | 1.3% | 1.5% | 0.3% |
| Percentage of long-stay residents with a urinary tract infection | Long Stay | 3.8% | 2.3% | 0.9% |
| Percentage of long-stay residents experiencing one or more falls with major injury | Long Stay | 5.7% | 3.0% | 2.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication | Short Stay | 0.8% | 0.9% | 1.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | Long Stay | 22.1% | 16.8% | 12.5% |
| Percentage of long-stay residents with pressure ulcers | Long Stay | 6.1% | 4.4% | 4.2% |
| Percentage of long-stay residents who received an antipsychotic medication | Long Stay | 32.2% | 14.4% | 13.4% |
Four-quarter averages for the measures CMS uses in the quality-measure star rating (2025Q2-2026Q1). Lower is better for every measure listed. Medians are computed across facilities on this site.
Ownership
Ownership type: non-profit, corporation. Legal business name: Bethany Lutheran Homes, Inc..
| Organisation | Role in the CMS record | Interest | Since |
|---|---|---|---|
| Bremer Bank National Association | 5% or greater mortgage interest | NOT APPLICABLE | 07/18/2018 |
| Merchants Bank, N.A. | 5% or greater mortgage interest | NOT APPLICABLE | 11/20/2015 |
| Bremer Bank National Association | 5% or greater security interest | NOT APPLICABLE | 07/18/2018 |
| Merchants Bank, N.A. | 5% or greater security interest | NOT APPLICABLE | 11/20/2015 |
Only organisations are shown. CMS also records individual owners, officers and managing employees; this site does not publish people's names.
Other nursing homes in La Crosse County
| Facility | City | Beds | Overall | Health | Staffing | Citations | Per 100 beds | Fines | Last survey |
|---|---|---|---|---|---|---|---|---|---|
| Hillview Health Care Ctr | La Crosse | 37 | 5 | 4 | 5 | 12 | 32.4 | — | 12 Feb 2026 |
| Lakeview Health Center | West Salem | 50 | 5 | 4 | 5 | 7 | 14.0 | — | 20 May 2026 |
| Onalaska Care Center | Onalaska | 80 | 5 | 5 | 5 | 8 | 10.0 | — | 12 May 2025 |
| Bethany St Joseph Care Ctr | La Crosse | 100 | 4 | 3 | 5 | 13 | 13.0 | — | 19 Jun 2025 |
| Benedictine Manor of Lacrosse | La Crosse | 80 | 1 | 1 | 4 | 25 | 31.3 | $91K | 18 Jun 2026 |
| Mulder Health Care Facility | West Salem | 87 | 1 | 1 | 4 | 52 | 59.8 | $201K | 22 Jan 2026 |
All 7 facilities in La Crosse County
Questions and answers
How many deficiencies has Riverside been cited for?
13 health deficiencies across the three most recent survey cycles, 1 at the actual-harm or immediate-jeopardy level. The Wisconsin median is 21 per facility.
Has Riverside been fined?
Yes. CMS lists fines totalling $22K in the period covered.
How does staffing at Riverside compare?
Reported total nurse staffing is 4.8 hours per resident per day against a Wisconsin median of 4.0 and a national average of 3.9.
Who operates Riverside?
Ownership type is non-profit, corporation. Individual owners and managers are not listed on this site.
When was Riverside last inspected?
The most recent survey or investigation in the CMS record is dated 15 Jan 2026; the most recent standard health survey was 15 Jan 2026.
Where does this data come from?
All figures are from the Centers for Medicare & Medicaid Services Care Compare datasets (provider information, health deficiencies, penalties, ownership and quality measures), processed 1 Aug 2026. Ratings and citations may change; the Care Compare record is authoritative.
Provenance
Source: Centers for Medicare & Medicaid Services, Care Compare nursing home datasets (provider information, health deficiencies, penalties, ownership, MDS quality measures, state and national averages), public domain, processed by CMS on 1 Aug 2026. Facility record: Care Compare. Errors in processing are corrected at the next daily build; see corrections.